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Flight compensation
I recently returned from Cape Verde. Our flight was delayed by 3 hrs 27min. My friend booked identical holiday same flights hotels etc. She received compensation to value of £260. I have been told I am not entitled to any compensation why.
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KLM - short-notice cancellation/re-route
Morning, all! I was due to be flying from Norwich to Berlin next Friday (30th September) via Amsterdam with KLM, with the following original itinerary: 0605hrs - Depart NWI 0800hrs - Arrive AMS 0845hrs - Depart AMS 1005hrs - Arrive BER A couple of months ago, KLM moved me from the 0845hrs from AMS over to the 1015hrs from…
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So who is accountable...Aer Lingus or BA
Hi folks. So I should have been travelling from Manchester to Washington DC via Dublin on 8th September. On arrival at the check in desk we were told the Washington flight was cancelled and that we were being re routed via Heathrow with BA ( I had actually had an email after I had left for the airport telling me this just…
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Package Holiday Outbound Flight Cancelled
Hi, have a package holiday booked via Travel Republic (with Atol package holiday protection) and looking for some advice pls? Received notification last night (21/9) that my Turkish Airlines flight to Antalya from Gatwick has been cancelled for the 5/10. Having spoken today with Travel Republic my options were to book an…
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TUI Delay TOM4497
We just came back from our holiday and had an hour and half delay there as no plane ready and no staff to let us know anything just sat at boarding gate with no info. But on the way back we had a 3 hr 34 min delay i have claimed on the TUI form on there website and they came back today to mention it was out of there hand…
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TUI - Horrendous
Dear Sir/Madam, Thank you for your e.mail of the 07/09/22 regarding my claim
for compensation. The holiday I had
booked with yourselves was a joint Birthday and Retirement trip that I had
planned for sometime and to say it was an unenjoyable experience was an
understatement. At no time in the run up to the holiday was any…
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Delayed due to heathrow baggage loading
Hi, been delayed 5.5 hours due to missing a connection after late Flight due to baggage loading delays. is this outside the airlines control? I think I know the answer but thought I’d check with more knowledgeable folks
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BA not responding to compensation and reimbursement claim
I had my flight back from Italy cancelled with 6.5 hours notice. BA refused to book me on another carrier and only gave me BA flight 3 days later and refused to find me accommodation. I spent over £800 and when I got home put in a claim for reimbursement of my incurred costs and compensation for cancelled flight. Had an…
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Flight cancelled at Gate
We were on our way to Crete on 23rd June 2022 when our WizzAir flight got cancelled while at the Gate (Gatwick South). No info /reason given . No one from WizzAir to support any of us. Just got told to rebook a flight via WizzAir. Managed to got another flight with EasyJet 2 days later. Got refunded the extra cost through…
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Tui delay
Im after advice before i proceed if possible. We was due to fly from manchester 17/09 to izmir, we checked in got to departure lounge it was delayed in the end they called us to departure gate to be told flight is not going ahead, however there is a plane at birmingham operated by wamos that can take us on 18/09 so they…
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Four day holiday package and flight cancellation query
Hi, on our recent trip to Porto from Bristol for a four day holiday for a family of four, the flight out was scheduled at 18:40. We could see on flight radar that it was already running several hours late, but the departure boards did not show the flight as delayed until at least 20:00. At around 20:45, after half the…
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Easyjet reliable?
Hi In October I will be traveling from London to Pisa (Italy) and I was surprised to see there still are many flights with Easyjet. Some are less expensive than Ryanair which proved to be much more reliable. Do you know if Easyjet has improved and last-minute cancelling is not as frequent as it was? Thanks.
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BA flight cancelled but has been confirmed as still operating?
We booked return flights from Heathrow to Naples for 15th-21st September 2022. Back in May, we received a message to say that British Airways had cancelled our flight home so we rescheduled for an earlier flight that same day. This meant missing out on precious hours of our holiday and an awkward final day where we can't…
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Was my flight really cancelled due to poor weather?
Hi All, Reading all the messages with interest! Our flight was delayed by 4 hours 23 minutes yesterday - ultimately we decided not to fly (because the car hire office was closed... so we couldn't get to our accommodation two hours away - and there were no hotel rooms available near the airport) Ryanair claim that our…
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Cancelled flight as part of a package holiday
Hi. Our late night easyjet flight home from holiday in Malta was cancelled at short notice and the next direct flight available was 8 days later. I have read the guidance but am still slightly unclear if my claim for expenses and compensation goes through the tour operator or directly to the airline. We bought flights,…
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Wizz Air - Compensation for Welfare etc Costs
A Wizz Air flight of mine was cancelled from Poland. As there was no other Wizz Air flight available I bought a return flight from Ryanair. Wizz Air have now accepted they will refund the Ryanair flight cost (but from the wrong amount!) but have rejected welfare etc costs such as hotel etc because I didn't get a…
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Claim as a group or individually
My son plus 7 friends had their return Wizz air Cyprus flight cancelled whilst onboard the plane .This was a Wednesday and the wizz air next flight wasn't until Tuesday.Most of them had to get back for various reasons so they booked a Friday flight (18hrs ) via Rome landing saturday morning (£530) They put them up in a 5*…
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Acknowledgement and timescales of claims
Hi first time poster. Can anyone share how long took for them to receive a response and hopefully a succesful claim from British Airways when a flight was delayed. We were delayed 23 hours from LHR to JFK due to pilot sickness and were told to submit the compensation claim and expenses for hotels and meal for the 23 hour…
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Flight delay and car rental no show
Hi all, I had a flight delay with Tui of over 6 hours. This resulted in my car rental company putting me down as a no show as I was 6 hours late and that is the no show policy. The car rental company (GoldCar) did have my flight number. As a result I had to purchase another car rental on top of the first booking, which was…
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Flight Cancelled with 15 days notice - still owed a duty of care for hotel and other expenses?
Easyjet cancelled a flight with 15 days notice, so I understand that compensation is not due. However we were committed to the trip at this point so had to make other arrangements - basically we were supposed to be flying from Lyon but there wasn't flights for days. We accepted a flight from Paris, so are trying to claim…
