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Delayed flight but made connection
Can you claim for a delayed flight even though you made the connection? Was recently on a flight from London - Doha that was delayed by over 3hrs as their was a technical problem with the plane. I still made my connection in Doha (just), but couple of questions about the claim i submitted: 1 - Can you claim for 3hrs delay?…
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Getting nowhere with Wizzair - HELP
Last July two of my children were flying from Luton to Ljubljana for a 7 day break with Wizzair. They had hotels, a plan of what they were going to do and also a hire car booked for part of it. Whilst they were queuing to check in they were told that the flight was cancelled. They were handed a piece of paper with a number…
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Wizz Air and Insurance headache
I wonder if anyone has managed to get compensation / expenses paid by Wizz air? Wizz air cancelled our return flight to Cardiff from Heraklion Crete without warning and didn't put an alternative flight on - the next one being 5 days later. I have an autistic daughter so needed desperately to get her home in time for school…
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British Airways Compensation Rejection
Over the summer I flew from London Heathrow (LHR) to Port Elizabeth (PLZ) via Johannesburg (JNB) on one ticket with British Airways. After multiple changes to my ticket due to Comair (a BA-owned company) going under my layover at JNB changed from being 5 hours long to 3 hours long, landing in PLZ at 11.55 the next day. The…
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Wizzair comphensation help please
Back in September 2022 myself and my brother had a flight from Gdańsk to liverpool cancelled as we we were actually boarding. No explanation was given and wizzair basically abandoned us. We had a 6 hour wait in a queue for help with no food or drink provided, eventually after gettto the front of the queue we were told the…
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Virgin Atlantic family holiday disrupted by airline - they booked us on a different flight
Had a lovely family holiday to America booked, flying Virgin Atlantic. Direct return flights from London to Florida and back, paid for, and seats for the family (husband, wife, 2 kids) picked next to each other. After arriving in Florida, we were notified that out return flights had been changed, we were now flying back…
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Initial 1 hour delay then bad weather?
Good evening, We had a flight to Mexico in August with British Airways, we were delayed and left waiting at the gate for around an hour, then we were boarded on to the aircraft only to be told we had missed our slot so had to wait, then as time went on were told a weather front was incoming so Gatwick airport were…
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Flightright GmbH
hi all hope someone can help m e on this problem I have with this company. I claimed for compensation against easyjet for a 24 hr delay we had in July this year it was denied but with no reason I chased this up to no avail. So took up Flightright to take my case up on 19th of July, meanwhile I was on this website and was…
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One or two compensation claims for delayed flight?
Would very much appreciate any thoughts or experience please. My easyJet flight was 'delayed overnight' with four hours notice. I was sent a new flight number and told to print a new boarding pass. The replacement flight the next day was then delayed also and arrived more than four hours late. I wondered if the first…
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Wizz Air Uk or Wizz Air Hungary?
Hi. I need to find out which part of the business operated my flights from London Luton to Tel Aviv and returning. It is not clear on any of the booking information. I have called customer services who said they couldnt help and then promptly hung up on me! Does anyone know how I can find out please? Many thanks for your…
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Ryanair refusing to reimburse cancelled flight
Hi, I hope someone can help or point me in the right direction. In June I went to Copenhagen for my birthday weekend. Our return flight on a Saturday evening was cancelled by Ryanair. The next flight back they had was not until the Wednesday. I spotted Easyjet had some seats left on the Monday evening on the same route, so…
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Compensation agreed but still not paid - what to do?
Does anyone have any advice on what to do when an airline has agreed to pay compensation, but six weeks after the date they promised to pay by, they still haven't done so. Briefly, I had a delayed flight with WizzAir in early June, and claimed for the delay. After initially dismissing the claim because of 'exceptional…
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Wizzair - STILL waiting for compensation payment
Flight in may was delayed by 6 hours so I made an official complaint to claim compensation. All going well I thought- email within a week please provide bank details. Then NOTHING. I've managed to speak to them on chat (now thats not easy) and its "waiting authorisation from supervisor" Had enough now - they're taking the…
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EU261 - Did not fly
I am a newbie to this forum. My question is Ryanair refusing me compensation. Their rationale is I did not fly or had no intention to fly. In short, 5hr delay meant I missed my son making his international football debut. I had missed the match due to delay so at last minute informed aircrew who withdrew me from flight…
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A claim in Spain?
I've had a bit of a read through the forum, and (understandably) all the information seems to be based on UK processes. I was wondering if anyone had any experiences of claims in Spain. We were delayed on a Spanish domestic flight with Canaryfly. We booked it directly with the airline to take a standalone weekend break…
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Jet2 Claim - shortage of catering staff
Hi All, Arrived 4 hours late on a flight from Bristol to Kefalonia in June and put in a claim to Jet2. They've just responded and have refused my claim due to "extraordinary circumstances". Specifically they say, "The delay to your flight arose as a result of delays arising from catering, including food and water, being…
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Jet2: How long to receive compensation payment
Hi, At the end of September I received confirmation that I will be getting compensation from jet2 for 2 delayed flights. It has now been a month and I am yet to receive any money. Within the email it states to not contact them as it may slow down the payment. Does anyone have any experience of how long it takes to receive…
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Flight delay compensation - full flight data
Does anyone know if/where, as a member of the public, you can get access to full flight data as on the LennoxFlight Intelligence database available to people in the travel/travel insurance business. I'm claiming in court for a flight delay where the airline defence is heavy rain on the runway when there was absolutely NO…
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Norwegian compensation claim no notice cancellation
My flight 5 July 2022 LGW to Oslo 09.20 was cancelled with no prior notice despite their having my mobile for SMS updates.No reason or apology given. I filed a compensation claim via their website for £440 (2 PAX) on 5 August with all relevant information. Nothing since other than limp excuse of overwhelmed by volume of…
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Aer Lingus Persistent Delays From MAN
Yesterday we had the mis fortune to fly MAN to BGI with Aer Lingus. We were supposed to fly at 11am but did not start boarding the aircraft till 14.30pm. We were ready to fly at 15.15 when they announced a problem with the tow vehicle and we could not get off the stand and into the air until 16.30pm. Initially, during our…
