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Flight delay compensation - full flight data
Does anyone know if/where, as a member of the public, you can get access to full flight data as on the LennoxFlight Intelligence database available to people in the travel/travel insurance business. I'm claiming in court for a flight delay where the airline defence is heavy rain on the runway when there was absolutely NO…
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Norwegian compensation claim no notice cancellation
My flight 5 July 2022 LGW to Oslo 09.20 was cancelled with no prior notice despite their having my mobile for SMS updates.No reason or apology given. I filed a compensation claim via their website for £440 (2 PAX) on 5 August with all relevant information. Nothing since other than limp excuse of overwhelmed by volume of…
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Aer Lingus Persistent Delays From MAN
Yesterday we had the mis fortune to fly MAN to BGI with Aer Lingus. We were supposed to fly at 11am but did not start boarding the aircraft till 14.30pm. We were ready to fly at 15.15 when they announced a problem with the tow vehicle and we could not get off the stand and into the air until 16.30pm. Initially, during our…
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Change to flight schedule (by 48 hours!) - what are my rights?
Bought one way tickets, from Lahore to Manchester, on Trip.com, flying with Kuwait Airways (connecting via Kuwait) on a Tuesday. The flight is at end of Feb so I expected there may be some movement in the schedules of flight times between now and then. Kuwait Airways have emailed me this morning informing of the change to…
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Cancelled flight
Myself and partner were due to flyout from Paphos to Manchester on a Easyjet flight on 30/9 at 20:10. We were asked to board and whilst in the queue we noticed that the flight was cancelled online. There was a lot of confusion and were left in the airport with no food or water until 1am. we were then asked to wait outside…
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SAS cancelled flight, delayed alt flight, missed connection nightmare. No response! Hjelpe meg!
At the beginning of July I was booked to fly from Heathrow
to Volda (via Oslo). I booked with Wideroe but the LHR-Oslo flight was operated
by SAS. I arrived at the airport to find my 17:30
flight to Oslo had been cancelled due to the strikes. I was put on the 19:30
flight, which ended up being delayed by over 2 hr 30.…
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Booking.com
Looking for help on try to claim compensation from booking.com. I booked a flight from Toronto to Fort Lauderdale through them. The night before the flight they sent me an email telling me online check in was open and a text message saying under 24 hours until you fly. When I turned up at the airport next day the flight…
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Help dealing with TUI
Hi everyone! Just after some advice really on dealing with an ongoing issue with TUI. In August we were due to fly back from our family holiday & when I went to check in online for our return flight home it had vanished from our booking reference number. The final two days of our holiday for me were then spent on the phone…
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Swiss Air
Hello all, Some words of advice would be very helpful. Concerning my return flight to Manchester from Zurich. One hour into the flight and it was recalled to Zurich, at the time it didn't make sense, an hour to Manchester or an hour to Zurich and we returned to Zurich. The reason given was the parts/engineers were in…
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easyjet change of policy
easyjet have always allowed you to cancel or change free of charge for any changes to a flight time in excess of 2 hours- beware recently they have changed this policy. mine has been moved by 6 hours in Feb which isn't suitable at all and when I have challenged it as over 2 hours they said they have given me enough notice…
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Jet2 claim
Hi I am after a little help. After many years of travelling we are making our first claim for delayed flights. We were meant to leave Birmingham at 8.30am but our flight was delayed until 12.20pm (almost 4 hours). They notified us at 5.25am - 5 mins before check in opened so must have know long before they sent us a text…
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eDreams
Hi Has anyone had any positive outcome from taking eDreams to the ombudsman? My flight was cancelled 6 months ago and they keep telling me I have to wait for the flight company to refund the money, but in the meantime they keep extending the date that it was requested, therefore it looks like I haven't been waiting for 6…
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Air Traffic Control strike- Compensation
In September I travelled to Tenerife for a 5 day trip. The day I was due to return (Friday) there was a strike by French Air traffic controllers. At the airport check-in I asked is the flight delayed? NO. I was handed a boarding card and proceeded through customs. Around 30 minutes before the due take off time the plane…
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Delayed flight TOM7337
Hi Looking for some Advice please. On 26th October we arrived at Tenerife airport for our flight home to Birmingham. We got into the terminal and the flight was due at 18.40 and it stated it was delayed to 19.47. Checked again around 30 mins later and it had moved to 21.20 so myself partner and daughter went off to get…
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Next step ?? Compensation + Expenses rejected
We ( My son + 7 friends ) claimed via the Wizz Air website and got the rejection email this morning Cyprus - gatwick cancelled whilst on the plane and next flight offered 6 days later . Due to work/family commitments they booked there own flight back 2 days later( 15hrs with stop overs) , they had to pay for 1 of the 2…
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Cancelled Ryanair flight
Hello! At the start of this month our return ryanair flight was cancelled. It was early AM so no call centre or live chat was open, and the alternative offered online was 4 days later which didn't suit and accommodation in the area was extortionate due to a big event. We booked the cheapest alternative flights for the next…
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EasyJet fail to pay agreed compensation for cancelled flight
EasyJet agreed I'm owed £520 compensation for a last-minute flight cancellation but they simply haven't paid it. I have been literally sent round in circles since June this year trying to extract it from them. Have other people experienced this and if so how did you get them to cough up what they owe, if indeed they did?…
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Compensation due to crew availability
Hi all, My flight from Aberdeen to London was delayed for over 6 hours due to crew availability. The explanation at the time was that the 'crew were delayed in getting to Aberdeen due to bad weather'. As I understand it, bad weather would typically negate a claim for compensation, however is there an exception when crew…
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Jet 2 - flight delay query
Hello helpful people. I travelled from the UK to Turkey for a summer holiday back in August with my wife and son. It was a package holiday with Jet 2. On the way out, our flight was delayed by around 5 hours as the original aircraft had a fault which necessitated them sourcing a new plane for the journey. The late arrival…
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Baggage belt failure BA
Hi, on 18th June we were delayed en route from Heathrow to Pisa by approximately 5 hours. BA have stated that the problem was due to Baggage belt failure and as such we are not due compensation. I believe that as the pilot made the decision to leave after 5 hours they could have made the decision earlier and despite the…
