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Cancelled Flight, Who pays equivalent flight rebooking difference?
Hello Money Savers, We booked flights for our family, with Turkish Airline in June, 2022 to go see folks at Christmas. Last week (3 weeks before our trip) Turkish cancelled our flights citing operational reasons and have offered, either a full refund or alternative flights. Issue with alternative flights is layover. It's…
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Still no compensation from jet2 nearly 6 months later!
We flew back from Corfu at the beginning of June. Our flight was 4 hours late leaving due to the original pilot ringing in sick. The next day I filled in the form on jet2 website for compensation. They said it could take up to 12 weeks as they are very busy. Since then I’ve emailed back 3 times but only had a reply to the…
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Trouble getting compensation
We travelled from Manchester to Cleveland in June via JFK but
our connecting flight was cancelled and the first available flight was in 3
days time. Our luggage however managed to arrive in Cleveland on time which meant
we were stranded in New York for 3 days without luggage. We asked Delta for
help with accommodation,…
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Delta Airlines - please help!
Hello Having a real mare with Delta. We flew out from London to Orlando via Atlanta at the beginning of August. Our initial flight was on the tarmac for 6 hours then eventually cancelled until the next day, where it was again delayed, we then missed our connection in Atlanta so had another airport stay before arriving into…
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Delayed flight but made connection
Can you claim for a delayed flight even though you made the connection? Was recently on a flight from London - Doha that was delayed by over 3hrs as their was a technical problem with the plane. I still made my connection in Doha (just), but couple of questions about the claim i submitted: 1 - Can you claim for 3hrs delay?…
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Getting nowhere with Wizzair - HELP
Last July two of my children were flying from Luton to Ljubljana for a 7 day break with Wizzair. They had hotels, a plan of what they were going to do and also a hire car booked for part of it. Whilst they were queuing to check in they were told that the flight was cancelled. They were handed a piece of paper with a number…
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Wizz Air and Insurance headache
I wonder if anyone has managed to get compensation / expenses paid by Wizz air? Wizz air cancelled our return flight to Cardiff from Heraklion Crete without warning and didn't put an alternative flight on - the next one being 5 days later. I have an autistic daughter so needed desperately to get her home in time for school…
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British Airways Compensation Rejection
Over the summer I flew from London Heathrow (LHR) to Port Elizabeth (PLZ) via Johannesburg (JNB) on one ticket with British Airways. After multiple changes to my ticket due to Comair (a BA-owned company) going under my layover at JNB changed from being 5 hours long to 3 hours long, landing in PLZ at 11.55 the next day. The…
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Wizzair comphensation help please
Back in September 2022 myself and my brother had a flight from Gdańsk to liverpool cancelled as we we were actually boarding. No explanation was given and wizzair basically abandoned us. We had a 6 hour wait in a queue for help with no food or drink provided, eventually after gettto the front of the queue we were told the…
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Virgin Atlantic family holiday disrupted by airline - they booked us on a different flight
Had a lovely family holiday to America booked, flying Virgin Atlantic. Direct return flights from London to Florida and back, paid for, and seats for the family (husband, wife, 2 kids) picked next to each other. After arriving in Florida, we were notified that out return flights had been changed, we were now flying back…
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Initial 1 hour delay then bad weather?
Good evening, We had a flight to Mexico in August with British Airways, we were delayed and left waiting at the gate for around an hour, then we were boarded on to the aircraft only to be told we had missed our slot so had to wait, then as time went on were told a weather front was incoming so Gatwick airport were…
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Flightright GmbH
hi all hope someone can help m e on this problem I have with this company. I claimed for compensation against easyjet for a 24 hr delay we had in July this year it was denied but with no reason I chased this up to no avail. So took up Flightright to take my case up on 19th of July, meanwhile I was on this website and was…
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One or two compensation claims for delayed flight?
Would very much appreciate any thoughts or experience please. My easyJet flight was 'delayed overnight' with four hours notice. I was sent a new flight number and told to print a new boarding pass. The replacement flight the next day was then delayed also and arrived more than four hours late. I wondered if the first…
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Wizz Air Uk or Wizz Air Hungary?
Hi. I need to find out which part of the business operated my flights from London Luton to Tel Aviv and returning. It is not clear on any of the booking information. I have called customer services who said they couldnt help and then promptly hung up on me! Does anyone know how I can find out please? Many thanks for your…
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Ryanair refusing to reimburse cancelled flight
Hi, I hope someone can help or point me in the right direction. In June I went to Copenhagen for my birthday weekend. Our return flight on a Saturday evening was cancelled by Ryanair. The next flight back they had was not until the Wednesday. I spotted Easyjet had some seats left on the Monday evening on the same route, so…
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Compensation agreed but still not paid - what to do?
Does anyone have any advice on what to do when an airline has agreed to pay compensation, but six weeks after the date they promised to pay by, they still haven't done so. Briefly, I had a delayed flight with WizzAir in early June, and claimed for the delay. After initially dismissing the claim because of 'exceptional…
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Wizzair - STILL waiting for compensation payment
Flight in may was delayed by 6 hours so I made an official complaint to claim compensation. All going well I thought- email within a week please provide bank details. Then NOTHING. I've managed to speak to them on chat (now thats not easy) and its "waiting authorisation from supervisor" Had enough now - they're taking the…
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EU261 - Did not fly
I am a newbie to this forum. My question is Ryanair refusing me compensation. Their rationale is I did not fly or had no intention to fly. In short, 5hr delay meant I missed my son making his international football debut. I had missed the match due to delay so at last minute informed aircrew who withdrew me from flight…
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A claim in Spain?
I've had a bit of a read through the forum, and (understandably) all the information seems to be based on UK processes. I was wondering if anyone had any experiences of claims in Spain. We were delayed on a Spanish domestic flight with Canaryfly. We booked it directly with the airline to take a standalone weekend break…
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Jet2 Claim - shortage of catering staff
Hi All, Arrived 4 hours late on a flight from Bristol to Kefalonia in June and put in a claim to Jet2. They've just responded and have refused my claim due to "extraordinary circumstances". Specifically they say, "The delay to your flight arose as a result of delays arising from catering, including food and water, being…
