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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Has anyone managed to claim back from Wizz Air?
We had a couple of flight cancellations with Wizz Air and after the 2nd flight with them was cancelled we had to use another carrier to get us home. The additional expenditure was significant. I have made a claim and only received an offer of either refund of original flight +20% as a voucher or refund of the cancelled…
Aegean Airlines - 3 months and no response…..
Does anybody know who to contact (ombudsman wise) for dealing with Aegean Airlines? As they’re an overseas company, the CAA can’t deal with them, and Aegean have no responded to my official complaint for over 3 months. To summarise, a lot went wrong; a delay meant I missed a connection, which resulted in a loss of luggage,…
ADR found in my favour - what happens next?
So I raised a claim with Ryanair regards a flight delay of over 3 hours from Barcelona to Manchester in July which Ryanair disputed, raised a case with the airlines ADR who have just emailed me back to say that they have found in the passengers favour and Ryanair are liable to pay 400 Euros compensation. The ADR have now…
Companion vouchers compensation claim?
We booked 4 x 1st class seats on our return journey from Orlando to London with Virgin - 2 using air miles and 2 using companion vouchers for our children. Our flight was cancelled approx an hour before take off due to the pilot taking ill. Virgin did put us up in a hotel for the night and gave us meal vouchers and booked…
Wizz Air Delayed Flight Compensation - Max £70 compensation for hotel stay
Earlier this year I was set to fly with Wizz Air from Mallorca back to Gatwick. On the day of the flight Wizz cancelled the flight, delaying it to the next day in the evening. I needed to book a hotel for my girlfriend and I and spent money on food over the unplanned extra day in Mallorca. I've been going back and forth…
Jet2 compensation - denied boarding
Hi, my partner and I were due to fly back from Corfu on 09/09 - we had checked in online and when we arrived at the bag drop were told the aircraft that had been sent was at a smaller capacity than planned therefore 20 passengers have been picked at random who are unable to board the flight (us included). There was not…
Flight delay due to baggage delays
A flight I took was delayed due to baggage loading issues at Heathrow. Missed connection meant 5.5 hours delay at the moment I don’t think this counts as extraordinary circumstances. airline say out of their control and rejecting claim. is there somewhere I can find precedent or something solid to help? Every time I Google…
Can I claim for delay or will it be a waste of time?
We returned from Lanzarote on 1 October 2022. Our flight was delays circa 3 hours 5 minutes. I am aware there is a 3 hours cut off for claiming compensation and whilst we went over that deadline, should we try to claim from Ryanair. The reason given for the delay was that the pilot and co-pilot had to fly in from Dublin to…
No word from Ryanair on expenses claim - next steps?
Hello, I submitted a claim to Ryanair on 30th August 2022 to claim expenses for getting back home after they cancelled my flight at the airport gate. It's been 28 days and I have not received any update. Does anyone know what the next steps are? Is it 28 working days, in which case it's not been that long yet... or do I…
shared code airlines passing the buck
Can anyone help. We recently flew to Orlando via Detroit and where delayed 17+ hours on the Detroit - Orlando leg of the flight due to lack of pilot we booked the flight through virgin airways holidays and all correspondence and flight numbers were through Virgin Atlantic . we have tried to claim compensation with both.…
JET2 Compensation
Following a 12 hour delay on the return flight on a JET2 package holiday, I submitted a compensation claim via their website on 15/06/22. I attached all the required supporting documentation along with a letter using a template from the MSE website. Numerous telephone calls and emails later, all I've had are excuses saying…
Flight compensation
I recently returned from Cape Verde. Our flight was delayed by 3 hrs 27min. My friend booked identical holiday same flights hotels etc. She received compensation to value of £260. I have been told I am not entitled to any compensation why.
KLM - short-notice cancellation/re-route
Morning, all! I was due to be flying from Norwich to Berlin next Friday (30th September) via Amsterdam with KLM, with the following original itinerary: 0605hrs - Depart NWI 0800hrs - Arrive AMS 0845hrs - Depart AMS 1005hrs - Arrive BER A couple of months ago, KLM moved me from the 0845hrs from AMS over to the 1015hrs from…
So who is accountable...Aer Lingus or BA
Hi folks. So I should have been travelling from Manchester to Washington DC via Dublin on 8th September. On arrival at the check in desk we were told the Washington flight was cancelled and that we were being re routed via Heathrow with BA ( I had actually had an email after I had left for the airport telling me this just…
Package Holiday Outbound Flight Cancelled
Hi, have a package holiday booked via Travel Republic (with Atol package holiday protection) and looking for some advice pls? Received notification last night (21/9) that my Turkish Airlines flight to Antalya from Gatwick has been cancelled for the 5/10. Having spoken today with Travel Republic my options were to book an…
TUI Delay TOM4497
We just came back from our holiday and had an hour and half delay there as no plane ready and no staff to let us know anything just sat at boarding gate with no info. But on the way back we had a 3 hr 34 min delay i have claimed on the TUI form on there website and they came back today to mention it was out of there hand…
TUI - Horrendous
Dear Sir/Madam, Thank you for your e.mail of the 07/09/22 regarding my claim for compensation. The holiday I had booked with yourselves was a joint Birthday and Retirement trip that I had planned for sometime and to say it was an unenjoyable experience was an understatement. At no time in the run up to the holiday was any…
Delayed due to heathrow baggage loading
Hi, been delayed 5.5 hours due to missing a connection after late Flight due to baggage loading delays. is this outside the airlines control? I think I know the answer but thought I’d check with more knowledgeable folks
BA not responding to compensation and reimbursement claim
I had my flight back from Italy cancelled with 6.5 hours notice. BA refused to book me on another carrier and only gave me BA flight 3 days later and refused to find me accommodation. I spent over £800 and when I got home put in a claim for reimbursement of my incurred costs and compensation for cancelled flight. Had an…
Flight cancelled at Gate
We were on our way to Crete on 23rd June 2022 when our WizzAir flight got cancelled while at the Gate (Gatwick South). No info /reason given . No one from WizzAir to support any of us. Just got told to rebook a flight via WizzAir. Managed to got another flight with EasyJet 2 days later. Got refunded the extra cost through…

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Flight delay compensation

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