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Finnair's regulator?
Hello there, A few months ago, I received notification from Finnair stating that my flight had been cancelled and they offered no alternative but a simple refund. On the day of the flight, I discovered that the flight had not been cancelled (a plane with the same flight code and at the same time left as it should), so they…
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Aer Lingus Cancelled Flight - Out of their hands
My wife and I had a flights booked with Aer Lingus. It was Manc to Dublin then connecting flight Dublin to Boston. Our flight from Manc to Dublin was delayed 3 times. I called the airline on the third delay to speak about concerns about our connecting flight. Got told it wouldn't be an issue. Flight started to board and as…
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BA0239 29 Jun 22 FLIGHT DELAY
Hi all, This flight was delayed by 24 hours and BA are giving me the 'everybody else is at fault' approach. Before I spend hours tackling them has anyone else tried and succeeded? Must have been 2-300 people on board ?
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EASY JET CREDIT NOTE REFUND?
Hi, My daughter booked a 3 night away package holiday with EasyJet to Berlin. Easyjet cancelled the holiday and my daughter elected to have a credit voucher. She booked another trip to Berlin using the credit voucher and now they have cancelled that holiday as well. She has asked for a refund, and they have refused. The…
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Didn't fly - still entitled to compensation ?
I'm not expecting a positive outcome but interested if others have experienced On a recent business trip I had a backup flight from TRN - MAN via AMS in case meetings overran. In the end I didn't need it but our corporate travel team have picked up that the flight was cancelled that day and compensation would be due even…
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Rescheduling the same as cancelling/delaying?
My friend got an email nine hours before his flight, saying that it had been rescheduled to the next day, with a slightly different flight number. Does this entitle him to compensation in the same way that a cancellation or delay of the same period (20 hours) would? Or is rescheduling with a different flight number a way…
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Flight cancelled in Entebbe - Nairobi - LHR
Is financial compensation namely EC261 applicable in this situation - asking for a friend Kenya Airways Flight from Uganda Entebbe cancelled within less than 12 hours notice - due to pilots strike New flight proposed more than 12 hours after than original new flight incurs a 13 hour hold in Kenya where original was 3…
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TUI FLIGHT TOM3550 14/10/22
We were booked to fly at 16.05 to corfu to join a cruise, at 18.30we we’re taken to another airport on coaches and finally flew at 22.05 but with no catering facilities Tui are saying they will not pay compensation as it was caused by a person on the incoming flight been Ill and using all the oxygen on the plane Hiw is…
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Cancelled Flight, Who pays equivalent flight rebooking difference?
Hello Money Savers, We booked flights for our family, with Turkish Airline in June, 2022 to go see folks at Christmas. Last week (3 weeks before our trip) Turkish cancelled our flights citing operational reasons and have offered, either a full refund or alternative flights. Issue with alternative flights is layover. It's…
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Still no compensation from jet2 nearly 6 months later!
We flew back from Corfu at the beginning of June. Our flight was 4 hours late leaving due to the original pilot ringing in sick. The next day I filled in the form on jet2 website for compensation. They said it could take up to 12 weeks as they are very busy. Since then I’ve emailed back 3 times but only had a reply to the…
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Trouble getting compensation
We travelled from Manchester to Cleveland in June via JFK but
our connecting flight was cancelled and the first available flight was in 3
days time. Our luggage however managed to arrive in Cleveland on time which meant
we were stranded in New York for 3 days without luggage. We asked Delta for
help with accommodation,…
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Delta Airlines - please help!
Hello Having a real mare with Delta. We flew out from London to Orlando via Atlanta at the beginning of August. Our initial flight was on the tarmac for 6 hours then eventually cancelled until the next day, where it was again delayed, we then missed our connection in Atlanta so had another airport stay before arriving into…
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Delayed flight but made connection
Can you claim for a delayed flight even though you made the connection? Was recently on a flight from London - Doha that was delayed by over 3hrs as their was a technical problem with the plane. I still made my connection in Doha (just), but couple of questions about the claim i submitted: 1 - Can you claim for 3hrs delay?…
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Getting nowhere with Wizzair - HELP
Last July two of my children were flying from Luton to Ljubljana for a 7 day break with Wizzair. They had hotels, a plan of what they were going to do and also a hire car booked for part of it. Whilst they were queuing to check in they were told that the flight was cancelled. They were handed a piece of paper with a number…
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Wizz Air and Insurance headache
I wonder if anyone has managed to get compensation / expenses paid by Wizz air? Wizz air cancelled our return flight to Cardiff from Heraklion Crete without warning and didn't put an alternative flight on - the next one being 5 days later. I have an autistic daughter so needed desperately to get her home in time for school…
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British Airways Compensation Rejection
Over the summer I flew from London Heathrow (LHR) to Port Elizabeth (PLZ) via Johannesburg (JNB) on one ticket with British Airways. After multiple changes to my ticket due to Comair (a BA-owned company) going under my layover at JNB changed from being 5 hours long to 3 hours long, landing in PLZ at 11.55 the next day. The…
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Wizzair comphensation help please
Back in September 2022 myself and my brother had a flight from Gdańsk to liverpool cancelled as we we were actually boarding. No explanation was given and wizzair basically abandoned us. We had a 6 hour wait in a queue for help with no food or drink provided, eventually after gettto the front of the queue we were told the…
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Virgin Atlantic family holiday disrupted by airline - they booked us on a different flight
Had a lovely family holiday to America booked, flying Virgin Atlantic. Direct return flights from London to Florida and back, paid for, and seats for the family (husband, wife, 2 kids) picked next to each other. After arriving in Florida, we were notified that out return flights had been changed, we were now flying back…
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Initial 1 hour delay then bad weather?
Good evening, We had a flight to Mexico in August with British Airways, we were delayed and left waiting at the gate for around an hour, then we were boarded on to the aircraft only to be told we had missed our slot so had to wait, then as time went on were told a weather front was incoming so Gatwick airport were…
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Flightright GmbH
hi all hope someone can help m e on this problem I have with this company. I claimed for compensation against easyjet for a 24 hr delay we had in July this year it was denied but with no reason I chased this up to no avail. So took up Flightright to take my case up on 19th of July, meanwhile I was on this website and was…