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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

TUI - Manchester airport closed for 2 hours - flight delayed by 24 hours
We were scheduled to fly with TUI from La Palma to Manchester on 19th January. We arrived at the airport and went through security to the departure area. We were then told the flight would be delayed because of snow at Manchester airport. We looked online and saw that the airport had been closed for just over two hours,…
Jet2 Compensation Claim - Online Form or Letter?
Last weekend we were delayed eight and a half hours when a part needed replacing on our plane, so I am looking to make a claim. Is it better to use their online form or send a letter? I know we may well get their standard knock back initially (which I wont accept), but wondering the best way to start the process please…
Airport change
We flew back from florida to Manchester airport then were told we were going to London because of snow in Manchester waited 2 hours on plane to be told it's past the crew time to work so we have to get of and get buses back to Manchester 2 hours later buses arrived then arrived back Manchester at 5pm after landing in…
Cancelled Flights and More!
Dear All, I am dearly asking for help and advice on what to do with the following flight cancellations. Our initial plan was to fly to Porto and back from Gatwick. However the following is the turn of events We turned up to Gatwick airport to find within 1-2hrs of leaving our flight was cancelled. We all managed to rebook,…
rerouted - Taxi at destination?
Easyjet has cancelled our outbound flight from Manchester to Faro and offered us an alternative on the same day at roughly the same times, but from Liverpool to Faro. We have a car park booked in Manchester and the return flight is still Faro to Manchester. I don't think we're entitled to compensation, but should they…
Rights regarding change of package holiday/flights
Our extended family (10 people) had booked to go to Walt Disney World with TUI in the October half term this included a special dinning credit offer and a gift card. TUI has just emailed us and they have cancelled the flight and moved the entire holiday 4 days earlier. Since my sister is a school teacher this means we…
Ryanair Claims 2018 - Email to Customer/A Warning!
Good morning all, Wanted to share some words of warning regarding claims for the 2018 strikes that Ryanair are having to pay out for after a lengthy battle in the courts. If you are like me and had a flight cancelled back in 2018 due to the strikes, you'll have been waiting some time to claim compensation under EU261.…
JET2 Delayed flight
Our flight to Tenerife was delayed by nearly 4 hours in May. JET2 have rejected our claim and said the following:- We would like to apologise once more for the delay to your flight. However, your flight would not have incurred a delay over three hours if it wasn’t for the unprecedented level of disruption caused by…
Jet 2 rejecting claim for a delayed flight and next action please
Flight LS 1880 Reus to Bristol on 23rd June hi. I can see quite a few threads on here relating to Jet 2 turning down flight delay refunds/compensation. My case is as on other threads - usual long rejection e mail saying nothing except they are not accepting my claim! Other posts advise to go to CAA (as did the e mail). I…
Missed connecting flight due to late flight.
Hi, I did read through the posts on the website but couldn’t find anything specific to this. I flew with BA from Nice to Glasgow via Heathrow. Because our Nice to Heathrow flight was late they wouldn’t let us on out now delayed Heathrow to Glasgow flight. We were put up in a hotel overnight to catch the early plane the…
Flight booking cancellation because of MCT - MInimum Changeover Time, without any notification to me
Travel Agent - Southall Travel Airline - British Airways Travel dates - 19 August 2022 - return on 10 September 2022 Travel from - Manchester > LHR -> Bangalore,INDIA and return Bangalore,INDIA -> LHR -> Manchester Traveled with - Family with two girls(9 years old and 7 years old) Travel from the UK to INDIA was all good…
Advice needed on how to get payment
Hi, I am at a loss what to do. 10 years ago we were delayed coming back from Jamaica, we put a claim in which was refused as it was act of god, we reclaimed and were given s different excuse, we complained to financial ombudsman who awarded in our favour, we received a letter from the travel company to say the compensation…
Exceptional circumstances
I took EasyJet to court for compensation over a flight cancellation from Faro on 16th June 2021. The cancellation was caused by " Exceptional circumstances " due to Covid according to the Airline. I initially wrote direct to EasyJet and then to Aviation ADR who found in favour of the Airline. Not satisfied with this…
BA Missed Connecting Flight due to not being able to leave the plane....?
Hi all, We had a flight from San Diego to Aberdeen which arrived 16 minutes late in Heathrow T5 however they wouldn't let us off the plan for around 45 minutes as BA didn't have bus drivers available. We advised the cabin crew that we had a connecting flight to Aberdeen and needed to get off as soon as possible to catch it…
Any help on this please Easy jet refused compensation due to alleged group of disruptive customers
Hi everyone, I got this from Easy Jet, I ended up paying quick time for a new flight (as mine got cancelled) this was first thing in the morning at 06:00 next day as I was not going to waste time on the APP and the notification of cancellation without any reason came through at midnight (finally) by email, my original…
TUI compensation due to delay with previous flight
Hi, Had a flight delayed by over 5 hours which was due to the turnaround flight being delayed in Gatwick due to bad weather. This was a flight going from Gatwick to Cancun, with my flight using the same plane from Cancun to Gatwick. As far as I was aware due to the bad weather not causing issues with my flight itself I…
Early arrival refund - Yes !
My KLM flight from Budapest was cancelled within 24 hours of departure. My rebooked flight resulted in arriving home six hours earlier, so we missed the last day of a five day trip KLM refunded me in a voucher (my choice) very quickly and £50 more than the ticket cost. So yes you can claim for early arrival too.
A Ryanair palava.
I am certain many of you will have seen the below image before. It would appear it is a common Ryanair practice to scupper and frustrate any compensation claims from the get-go. The story is thus. I was due to fly from Leeds Bradford to Malaga. I got to the airport two and a half hours prior to departure. No sooner had I…
Emirates deny compensation or refund for delayed connecting flight
Hello. I'm at a bit of a loss here. In September, I was due to fly from Pune, India to London Gatwick on Emirates. There were three legs to the flight, the first from Pune to Ahmedabad, with Spicejet, then Ahmedabad to Dubai, and finally Dubai to Gatwick. The whole journey was booked through Emirates, and Spicejet were a…
Reykjavik Airport Flights Cancelled
Hello, hopefully someone can advise me here in respect of the above. As some of you may know Reykjavík Airport was closed on Monday due to the weather and road closures around the airport. We were due to fly home (London Luton) with Wizz Air and had an email around 3 hours prior to the flight time saying flight was…

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Flight delay compensation

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