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EasyJet flight delayed over 3 hours, airline adamant only delayed 1 hour 37 mins
I was on flight EZY2776 from Paris CDG to Bristol on 31/03/23 which was scheduled to arrive in Bristol at 17:15 but landed at 20:33. I have attempted to claim several times and have spoken to numerous people at EasyJet customer service who are all adamant that the flight was only delayed 1 hour 37 mins therefore saying I…
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Wizz Air ADR claim no response
Does anyone know what the typical timescales are for getting anything back from ADR? I had a Wizz Air cancelled flight in August 2022. I didn't get anywhere with them despite having emails and txt messages from them saying that I should sort things out myself and give them my receipts. They then just closed the case so I…
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Flight cancellation due to airport passenger limitations
We had one leg of a return journey cancelled by Finnair. Cancellation came by email 11 days before the outward flight. Reason given was passenger number limits at Schiphol. Flight was from AMS to Helsinki. Finnair were difficult to contact ( tried chat, email and phone). Initially they said they would refer to back office…
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Eastern Airways flt cancelled - taxi query
Last week my UK internal flight was cancelled. I found this out when I got to check in. The checkin told me I could claim back a taxi home which was confirmed by his Supervisor. I also phoned Eastern Airways myself and the lady told me to book a taxi at the airport taxi desk and how to claim back. I put my claim in for…
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Anyone Else on Jet2 Flight LS1294 25th March 2023 Tenerife to Birmingham and claiming compensation?
Hi Guys, I have recently submitted a claim to the airline for compensation. Through this website and other peoples comments as our flight was cancelled and rescheduled the following day we were entitled to £350 compensation for each traveller making a total of £1050. Very swiftly in less than 24 hours they have rejected…
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Flight was cancelled & I wasn't informed - rights?
Hello, I booked early morning flights to france with EasyJet back in September, departing in Feb of this year. 12 days before departure I went online to check myself and my son in online only to have a message flash up saying that my flight had been cancelled and I was offered a flight 12 hours later instead. As this was…
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A Happy Ryanair Story
So our £55 return flight from Malaga was delayed. The app showed delay updates with a video of a cheery gent apologising for disruption to flights that day due to high winds, which was BEYOND THEIR CONTROL. We eventually boarded 3.5hrs late. I nearly didn't submit a claim due to it being made clear the delay was due to the…
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Anyone used AirHelp?
I had a flight delayed or cancelled (not sure which as I was never actualyl told why there was a problem) last June. I ended up being delayed by 24 hours in Singapore. Upon return I wrote to Lufthansa who wrote back and offered me EUR720 in compensation. Its now March and they have not paid up. I have written to them…
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Extra four hours
I flew to Tenerife with Tui. We boarded the plane at the correct time but then sat on the runway for two hours. We then ended up having to land in Portugal for fuel. Finally arrived in Tenerife fours hours late, had been on the plane for a total of eight hours. Can I claim compensation?
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Delay due to de-icing
Hi all - Forum newbie - please be gentle! I have had a claim turned down by the ADR adjudicator for a delayed flight with Easyjet. The defence was bad weather, but the actual reason was that there was a delay in getting a deicing rig to our plane. Planes were taking off just fine once de-iced, and although the weather…
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Delayed due to weather, but the weather was fine
Last week I was due to fly to London with BA. There are multiple flights spaced throughout the delay. I think they're at something like 6am, 9am, 2pm and 7pm. I was due to fly on the 9am, but the day before, I was told the flight had been cancelled and I've been automatically booked on the 7pm one. They didn't give a…
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Flybe Collapse & Booking.com
Can anyone help me figure out how to get a refund - and from who? I booked a Flybe Flight though Booking.com. On the colapse of Flybe, they sent me an email saying that I need to contact my insurers as my ATOL protection is with Booking.com not Flybe? So my question is - my contract is with Booking.com? and if they cannot…
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File small claims
Hi there after some advice. Experienced a flighg delay that meant we are entitled compensation but the company ignored us, the CAA said there was a case but the company ignored them. Filed small claims papers but again have been ignored. Unsure what is our next step.
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Flight cancelled due to French strikes. Compensation?
I was due to fly today but yesterday received a text message saying my flights had been cancelled due to travel disruption and had been rebooked for tomorrow leaving me stranded in Paris for 12 hours. After an hour on the phone one of my flights has been changed again and now only 3 hours. Am I entitled to claim…
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Sick Pilot Delay
HiOn my arrival at Sydney Airport for my BA flight back to the UK we were informed of a 24 hr delay due to the pot being taken ill at the hotel that morning. Eventually we took off 27hrs late. On applying to BA for compensation and costs incurred they were happy to pay for the latter but claim that as Sydney is not a main…
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Flight Compensation Query
Hi All, Hopefully a quickie, Mrs & Daughter were on the AF1168 Flight from CDG - MAN on the 07/03/2023, It had to turnaround & land back at CDG, Due to a "Cabin Pressure Issue", Mrs was given a Flight next morning the 8th via Amsterdam, Daughter in the evening of the 8th back to MAN. Are they entitled to any compensation…
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Still waiting refund after 4 months
Hi, I received an email on 8 Nov 2022 to say our compensation would be paid within 60 days from Jet2. On 11th Jan 2023 I asked where was my compensation on 13Jan they said they would cancel cheque and once confirmed would resend and expedite. I informed them on my original claim form we had moved address, again confirmed…
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Delay query.
Hi everyone, I'm trying to make a claim for a flight delay if anyone can help. I boarded a flight which was Manchester via Istanbul to Dar es Salaam, the flight sat on the tarmac and was delayed for 47 mins. This in turn meant that I missed my connecting flight to DAR. Turkish Airlines put me up in a hotel overnight with…
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CV19 Cancellation - Taking Ryan Air to a smalls claim court - UK, Ireland or EU?
Does anybody know if I need to take Ryan Air to court in the UK or through the EU small claims process - and what is the best way of doing that? My flight to Rome was cancelled in June 2021 (over two and a half years ago!). It was booked via Kiwi.com and there were two carriers: Aer Lingus and Ryanair. Kiwi.com provided a…
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Wizz Air
Anyone had any luck with Wizz getting a re-imbursement or compensation. Our flight was cancelled 3 hours before it was due to leave palma with no offer of anything. We paid to fly back with TUI. Thanks
