We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

A Happy Ryanair Story
So our £55 return flight from Malaga was delayed. The app showed delay updates with a video of a cheery gent apologising for disruption to flights that day due to high winds, which was BEYOND THEIR CONTROL. We eventually boarded 3.5hrs late. I nearly didn't submit a claim due to it being made clear the delay was due to the…
Anyone used AirHelp?
I had a flight delayed or cancelled (not sure which as I was never actualyl told why there was a problem) last June. I ended up being delayed by 24 hours in Singapore. Upon return I wrote to Lufthansa who wrote back and offered me EUR720 in compensation. Its now March and they have not paid up. I have written to them…
Extra four hours
I flew to Tenerife with Tui. We boarded the plane at the correct time but then sat on the runway for two hours. We then ended up having to land in Portugal for fuel. Finally arrived in Tenerife fours hours late, had been on the plane for a total of eight hours. Can I claim compensation?
Delay due to de-icing
Hi all - Forum newbie - please be gentle! I have had a claim turned down by the ADR adjudicator for a delayed flight with Easyjet. The defence was bad weather, but the actual reason was that there was a delay in getting a deicing rig to our plane. Planes were taking off just fine once de-iced, and although the weather…
Delayed due to weather, but the weather was fine
Last week I was due to fly to London with BA. There are multiple flights spaced throughout the delay. I think they're at something like 6am, 9am, 2pm and 7pm. I was due to fly on the 9am, but the day before, I was told the flight had been cancelled and I've been automatically booked on the 7pm one. They didn't give a…
Flybe Collapse & Booking.com
Can anyone help me figure out how to get a refund - and from who? I booked a Flybe Flight though Booking.com. On the colapse of Flybe, they sent me an email saying that I need to contact my insurers as my ATOL protection is with Booking.com not Flybe? So my question is - my contract is with Booking.com? and if they cannot…
File small claims
Hi there after some advice. Experienced a flighg delay that meant we are entitled compensation but the company ignored us, the CAA said there was a case but the company ignored them. Filed small claims papers but again have been ignored. Unsure what is our next step.
Flight cancelled due to French strikes. Compensation?
I was due to fly today but yesterday received a text message saying my flights had been cancelled due to travel disruption and had been rebooked for tomorrow leaving me stranded in Paris for 12 hours. After an hour on the phone one of my flights has been changed again and now only 3 hours. Am I entitled to claim…
Sick Pilot Delay
HiOn my arrival at Sydney Airport for my BA flight back to the UK we were informed of a 24 hr delay due to the pot being taken ill at the hotel that morning. Eventually we took off 27hrs late. On applying to BA for compensation and costs incurred they were happy to pay for the latter but claim that as Sydney is not a main…
Flight Compensation Query
Hi All, Hopefully a quickie, Mrs & Daughter were on the AF1168 Flight from CDG - MAN on the 07/03/2023, It had to turnaround & land back at CDG, Due to a "Cabin Pressure Issue", Mrs was given a Flight next morning the 8th via Amsterdam, Daughter in the evening of the 8th back to MAN. Are they entitled to any compensation…
Still waiting refund after 4 months
Hi, I received an email on 8 Nov 2022 to say our compensation would be paid within 60 days from Jet2. On 11th Jan 2023 I asked where was my compensation on 13Jan they said they would cancel cheque and once confirmed would resend and expedite. I informed them on my original claim form we had moved address, again confirmed…
Delay query.
Hi everyone, I'm trying to make a claim for a flight delay if anyone can help. I boarded a flight which was Manchester via Istanbul to Dar es Salaam, the flight sat on the tarmac and was delayed for 47 mins. This in turn meant that I missed my connecting flight to DAR. Turkish Airlines put me up in a hotel overnight with…
CV19 Cancellation - Taking Ryan Air to a smalls claim court - UK, Ireland or EU?
Does anybody know if I need to take Ryan Air to court in the UK or through the EU small claims process - and what is the best way of doing that? My flight to Rome was cancelled in June 2021 (over two and a half years ago!). It was booked via Kiwi.com and there were two carriers: Aer Lingus and Ryanair. Kiwi.com provided a…
Wizz Air
Anyone had any luck with Wizz getting a re-imbursement or compensation. Our flight was cancelled 3 hours before it was due to leave palma with no offer of anything. We paid to fly back with TUI. Thanks
Ryanair Claim
Hi all, hoping someone may be able to give me some advice regarding a delay/cancellation. On 31st July, we were scheduled to fly from Hamburg to Edinburgh at 2150, but was then delayed until 2330 before being cancelled completely. Nobody told us it was cancelled, we were actually on the bus outside the plane waiting to go…
Tui compensation claim
Hi, we were due to fly to Malaga at 6.15am, the flight was delayed over 3 hours. I completed the Tui claim form. Three days later, Tui responded, saying the flight was delayed 177 minutes, therefore within the 3 hour window. However, I have inputted the flight information into Google. Low and behold the information appears…
ADR claim status Objected
I put in a claim against TUI via ADR as TUI had ignored my original claim. This was accepted in September. In January the status was changed to Objected. What does this mean? I had sent a message to ADR but have had no response.
Qatar flight delayed by 19 hours
Hi My Qatar flight from Manchester to Hyderabad (India) was delayed by 19 hours. I wrote to Qatar twice about delay and compensation, they apologised and are refusing to pay compensation. I know I am entitled to £520 compensation. Qatar is not part of ADR scheme. Any advice? Do you know any solicitors, companies dealing…
How can I claim against Pegasus for a cancelled domestic flight Turkey (Istanbul) to Turkey (Dalaman
Hi I had a flight cancelled by Pegasus - no reason was ever given, all of us passengers were all just bussed off to a cheap hotel in Istanbul and picked up the next morning and given another flight. So we lost a day of our holiday. I've contacted Pegasus but I just get generic nonsense about how it could have been weather,…
Does anybody know how to contact Tui
Hi, I used the online form on Tui website for flight delay compensation and they came back to me saying couldn't process the claim but I can't reply to their email as it just says msg. undeliverable and the phone number directs you to the website, they obviously don't want to be contacted unless you're booking a holiday or…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Flight delay compensation

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Flight delay compensation

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free