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Sick Pilot Delay
HiOn my arrival at Sydney Airport for my BA flight back to the UK we were informed of a 24 hr delay due to the pot being taken ill at the hotel that morning. Eventually we took off 27hrs late. On applying to BA for compensation and costs incurred they were happy to pay for the latter but claim that as Sydney is not a main…
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Flight Compensation Query
Hi All, Hopefully a quickie, Mrs & Daughter were on the AF1168 Flight from CDG - MAN on the 07/03/2023, It had to turnaround & land back at CDG, Due to a "Cabin Pressure Issue", Mrs was given a Flight next morning the 8th via Amsterdam, Daughter in the evening of the 8th back to MAN. Are they entitled to any compensation…
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Still waiting refund after 4 months
Hi, I received an email on 8 Nov 2022 to say our compensation would be paid within 60 days from Jet2. On 11th Jan 2023 I asked where was my compensation on 13Jan they said they would cancel cheque and once confirmed would resend and expedite. I informed them on my original claim form we had moved address, again confirmed…
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Delay query.
Hi everyone, I'm trying to make a claim for a flight delay if anyone can help. I boarded a flight which was Manchester via Istanbul to Dar es Salaam, the flight sat on the tarmac and was delayed for 47 mins. This in turn meant that I missed my connecting flight to DAR. Turkish Airlines put me up in a hotel overnight with…
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CV19 Cancellation - Taking Ryan Air to a smalls claim court - UK, Ireland or EU?
Does anybody know if I need to take Ryan Air to court in the UK or through the EU small claims process - and what is the best way of doing that? My flight to Rome was cancelled in June 2021 (over two and a half years ago!). It was booked via Kiwi.com and there were two carriers: Aer Lingus and Ryanair. Kiwi.com provided a…
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Wizz Air
Anyone had any luck with Wizz getting a re-imbursement or compensation. Our flight was cancelled 3 hours before it was due to leave palma with no offer of anything. We paid to fly back with TUI. Thanks
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Ryanair Claim
Hi all, hoping someone may be able to give me some advice regarding a delay/cancellation. On 31st July, we were scheduled to fly from Hamburg to Edinburgh at 2150, but was then delayed until 2330 before being cancelled completely. Nobody told us it was cancelled, we were actually on the bus outside the plane waiting to go…
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Tui compensation claim
Hi, we were due to fly to Malaga at 6.15am, the flight was delayed over 3 hours. I completed the Tui claim form. Three days later, Tui responded, saying the flight was delayed 177 minutes, therefore within the 3 hour window. However, I have inputted the flight information into Google. Low and behold the information appears…
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ADR claim status Objected
I put in a claim against TUI via ADR as TUI had ignored my original claim. This was accepted in September. In January the status was changed to Objected. What does this mean? I had sent a message to ADR but have had no response.
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Qatar flight delayed by 19 hours
Hi My Qatar flight from Manchester to Hyderabad (India) was delayed by 19 hours. I wrote to Qatar twice about delay and compensation, they apologised and are refusing to pay compensation. I know I am entitled to £520 compensation. Qatar is not part of ADR scheme. Any advice? Do you know any solicitors, companies dealing…
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How can I claim against Pegasus for a cancelled domestic flight Turkey (Istanbul) to Turkey (Dalaman
Hi I had a flight cancelled by Pegasus - no reason was ever given, all of us passengers were all just bussed off to a cheap hotel in Istanbul and picked up the next morning and given another flight. So we lost a day of our holiday. I've contacted Pegasus but I just get generic nonsense about how it could have been weather,…
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Does anybody know how to contact Tui
Hi, I used the online form on Tui website for flight delay compensation and they came back to me saying couldn't process the claim but I can't reply to their email as it just says msg. undeliverable and the phone number directs you to the website, they obviously don't want to be contacted unless you're booking a holiday or…
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BA Flight Cancelled - Rebooked one day earlier
Our return flight with BA in May, has been cancelled, and we have been rebooked on a flight 35 hours earlier. This means that we will be losing a considerable amount of our holiday, which I guess is just disappointing. However we have a non-refundable and non-amendable hotel booking. Therefore we a losing one night’s stay.…
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Wizzair refuses reimburse expenses for cancelled flight
Hello. A month ago out flight Catania - London was cancelled on the morning of the flight. As later I found out it was traffic control strike, so no compensation is due, even though the lad on the customer service line told me the opposite. Anyway, super stressed, alone with my son, checking all the alternative options…
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Esky the worst travel agency in the world
Any advice with the following query would be hughly appreciated. I booked a ticket with esky to Medellin, Columbia and took travel insurance. I actually intented to use skyscanner but in the early hours of a September night I incorrectly clicked esky and booked through them. This flight went via Miami and although I had a…
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Wizzair - Cancelled flight but refund is less "admin fee"
Wizzair cancelled our flights to Tenerife - original cost £73.10. We were offered a "re-book" from another airport, but were unable to access the page to book from the different airport, so opted for a refund and booked through another airline. Eventually - after 10 days, Wizzair gave a refund in Wizzcredits of £83.11, as…
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Flight home from Zante to Birmingham delayed by 33.5 hours, 2 flights cancelled, home on 3rd
- Our flight was due to leave Zante at 12.40 on Sunday, we spent the day at the airport and were told in the evening that the crew were out of hours and as the flight did not have a crew it couldn't take off. Rep told us that Jet2 already knew this was happening and we should have been told the evening before to prevent…
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Aviation ADR ruled in my favour but payment yet to be made
Back in June I submitted a claim for delay compensation from easyjet as they left us stranded in Berlin during the whole Jubilee bank holiday mayhem. They initially refused but then I filed a claim through Aviation ADR, which ruled in my favour back in early November. I was asked to provide my bank details so that they…
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Air Europa delay part 2
A couple of months ago, I posted on this forum about claiming against Air Europa because of a 3 hour delay on a flight home from Madrid due to maintenance issues with the plane’s toilet. They have refused the claim saying the toilet maintenance was an extraordinary circumstance’. Two very helpful people answered and of…
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Flybe collapse
I was waiting for £880 compensation for delayed/ cancelled Flybe flights, am I likely to ever see this money now. Is there any official body I can approach regarding this. thankyou
