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Flight delay due to baggage delays
A flight I took was delayed due to baggage loading issues at Heathrow. Missed connection meant 5.5 hours delay at the moment I don’t think this counts as extraordinary circumstances. airline say out of their control and rejecting claim. is there somewhere I can find precedent or something solid to help? Every time I Google…
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Can I claim for delay or will it be a waste of time?
We returned from Lanzarote on 1 October 2022. Our flight was delays circa 3 hours 5 minutes. I am aware there is a 3 hours cut off for claiming compensation and whilst we went over that deadline, should we try to claim from Ryanair. The reason given for the delay was that the pilot and co-pilot had to fly in from Dublin to…
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No word from Ryanair on expenses claim - next steps?
Hello, I submitted a claim to Ryanair on 30th August 2022 to claim expenses for getting back home after they cancelled my flight at the airport gate. It's been 28 days and I have not received any update. Does anyone know what the next steps are? Is it 28 working days, in which case it's not been that long yet... or do I…
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shared code airlines passing the buck
Can anyone help. We recently flew to Orlando via Detroit and where delayed 17+ hours on the Detroit - Orlando leg of the flight due to lack of pilot we booked the flight through virgin airways holidays and all correspondence and flight numbers were through Virgin Atlantic . we have tried to claim compensation with both.…
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JET2 Compensation
Following a 12 hour delay on the return flight on a JET2 package holiday, I submitted a compensation claim via their website on 15/06/22. I attached all the required supporting documentation along with a letter using a template from the MSE website. Numerous telephone calls and emails later, all I've had are excuses saying…
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Flight compensation
I recently returned from Cape Verde. Our flight was delayed by 3 hrs 27min. My friend booked identical holiday same flights hotels etc. She received compensation to value of £260. I have been told I am not entitled to any compensation why.
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KLM - short-notice cancellation/re-route
Morning, all! I was due to be flying from Norwich to Berlin next Friday (30th September) via Amsterdam with KLM, with the following original itinerary: 0605hrs - Depart NWI 0800hrs - Arrive AMS 0845hrs - Depart AMS 1005hrs - Arrive BER A couple of months ago, KLM moved me from the 0845hrs from AMS over to the 1015hrs from…
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So who is accountable...Aer Lingus or BA
Hi folks. So I should have been travelling from Manchester to Washington DC via Dublin on 8th September. On arrival at the check in desk we were told the Washington flight was cancelled and that we were being re routed via Heathrow with BA ( I had actually had an email after I had left for the airport telling me this just…
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Package Holiday Outbound Flight Cancelled
Hi, have a package holiday booked via Travel Republic (with Atol package holiday protection) and looking for some advice pls? Received notification last night (21/9) that my Turkish Airlines flight to Antalya from Gatwick has been cancelled for the 5/10. Having spoken today with Travel Republic my options were to book an…
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TUI Delay TOM4497
We just came back from our holiday and had an hour and half delay there as no plane ready and no staff to let us know anything just sat at boarding gate with no info. But on the way back we had a 3 hr 34 min delay i have claimed on the TUI form on there website and they came back today to mention it was out of there hand…
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TUI - Horrendous
Dear Sir/Madam, Thank you for your e.mail of the 07/09/22 regarding my claim
for compensation. The holiday I had
booked with yourselves was a joint Birthday and Retirement trip that I had
planned for sometime and to say it was an unenjoyable experience was an
understatement. At no time in the run up to the holiday was any…
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Delayed due to heathrow baggage loading
Hi, been delayed 5.5 hours due to missing a connection after late Flight due to baggage loading delays. is this outside the airlines control? I think I know the answer but thought I’d check with more knowledgeable folks
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BA not responding to compensation and reimbursement claim
I had my flight back from Italy cancelled with 6.5 hours notice. BA refused to book me on another carrier and only gave me BA flight 3 days later and refused to find me accommodation. I spent over £800 and when I got home put in a claim for reimbursement of my incurred costs and compensation for cancelled flight. Had an…
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Flight cancelled at Gate
We were on our way to Crete on 23rd June 2022 when our WizzAir flight got cancelled while at the Gate (Gatwick South). No info /reason given . No one from WizzAir to support any of us. Just got told to rebook a flight via WizzAir. Managed to got another flight with EasyJet 2 days later. Got refunded the extra cost through…
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Tui delay
Im after advice before i proceed if possible. We was due to fly from manchester 17/09 to izmir, we checked in got to departure lounge it was delayed in the end they called us to departure gate to be told flight is not going ahead, however there is a plane at birmingham operated by wamos that can take us on 18/09 so they…
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Four day holiday package and flight cancellation query
Hi, on our recent trip to Porto from Bristol for a four day holiday for a family of four, the flight out was scheduled at 18:40. We could see on flight radar that it was already running several hours late, but the departure boards did not show the flight as delayed until at least 20:00. At around 20:45, after half the…
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Easyjet reliable?
Hi In October I will be traveling from London to Pisa (Italy) and I was surprised to see there still are many flights with Easyjet. Some are less expensive than Ryanair which proved to be much more reliable. Do you know if Easyjet has improved and last-minute cancelling is not as frequent as it was? Thanks.
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BA flight cancelled but has been confirmed as still operating?
We booked return flights from Heathrow to Naples for 15th-21st September 2022. Back in May, we received a message to say that British Airways had cancelled our flight home so we rescheduled for an earlier flight that same day. This meant missing out on precious hours of our holiday and an awkward final day where we can't…
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Was my flight really cancelled due to poor weather?
Hi All, Reading all the messages with interest! Our flight was delayed by 4 hours 23 minutes yesterday - ultimately we decided not to fly (because the car hire office was closed... so we couldn't get to our accommodation two hours away - and there were no hotel rooms available near the airport) Ryanair claim that our…
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Cancelled flight as part of a package holiday
Hi. Our late night easyjet flight home from holiday in Malta was cancelled at short notice and the next direct flight available was 8 days later. I have read the guidance but am still slightly unclear if my claim for expenses and compensation goes through the tour operator or directly to the airline. We bought flights,…
