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Wizzair inbound cancellation
Due to fly CWL - TFS on 26/8 back 23/9 inbound flight cancelled 10/8 (more than 2 wks notice - no section 261 compo). Tried to retain outbound but system would not allow. So cancelled whole booking which cost £283 BUT been given Wiz credit of £93 only which the system says can’t be cashed! I’ve submitted a claim for £283…
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Wizzair - no response to cancellation claim and no customer service options
Wizzair cancelled flight W95725 from London Gatwick Airport to Málaga Airport just 3 hours before the scheduled departure time of 17:55 on 30 May 2022 (Booking reference: QCZLNS). This was inconvenient, stressful and expensive because few other flights were available and costs were high. Wizzair's email did not outline…
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BA not refunding out-of-pocket expenses for easyJet flight following cancellation of BA flight
Our family was due to travel back from Austria to Heathrow with BA on 26/2/22 when the BA IT glitch happened and the flight was cancelled. We were given five hours' notice of the cancellation by email. When I looked on BA's website the next flight available that BA was offering us was on 5/3/22 (I have screenshots from my…
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Sharing an EasyJet win
So I thought I'd share as advice to all to never give up.... I had a cancelled flight (with less than 48 hours notice) from Gatwick to Kosovo back at the end of June. No options to re-book unless I wanted to cut short my holiday and fly 2 days later, so had to go it alone and update my national express booking to Luton,…
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KLM rejection of claim
Hello, we received our claim rejection email this morning from KLM following delay of flights on 4th June 22. Claim for expenses also rejected despite information in Schiphol stating book your own & claim back! Overall a 24 hour delay to our final destination. KLM states extraordinary circumstances (weather!) as the…
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Booked with Tui they outsourced flights and the flight was cancelled
Booked a package holiday with Tui they outsourced the flights to Corendon airlines when i got to the airport at 2am with my kids and partner there were no staff there just someone on the general info desk who said the flight had been cancelled 2 weeks before (before we even went on holiday) Had to book an alternative…
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TUI won't payout!!
We recently flew out on a TUI flight, it was delayed by 3 hours, they are claiming it was 175 minutes, which is very unfair. To get us on the plane quickly they didn't either bother with the basic security check of checking our passports, just our boarding passes to rush us through. Has anyone got any advice on how I can…
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Lost Baggage without ID Tag
Dear All, Thanks in advance for being here to help with queries of this nature, it is greatly appreciated. I recently flew with Lufthansa and checked in 3 cases. I only received ID Tags for 2 of the cases not 3, and only realised this when I tried to report the case lost. I called Lufthansa, who said there is a special…
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How to chase easyJet please?
Our Easter return flight from Egypt was cancelled due to a technical issue earlier in the day so the staff had done too many hours to fly; we were put up in a hotel overnight and flight rescheduled for the next day I think about 21 hours later. But we specifically found a flight and paid a premium to fly back Easter Monday…
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EasyJet slot swap caused delay (after ATC delay)? Any hope of claim?
I recently had a 3+hr delay from Pisa >> LGW. It was fundamemntally an ATC issue which I understand is not claimable. My initial claim has been denied despite me quoting an additional fact. Just wondering what people think of this additional info. Relevant or not? While waiting to depart the Captain had announced a number…
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Package Holiday flights times changed.
Hello, I would first like to start by saying I have specific learning difficulties so apologise for any mistakes and grammar errors. I booked a package holiday with easyJet holidays a few months ago and they have now informed be that they have changed the original flight time from 14:25 to 23:50 Because of this I will miss…
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Cancelled EZY8537
Hi all We we’re due to fly out to Fuerteventura on 25/6/2022 @ 16.25 however the flight was cancelled at 12.00pm the same day. No reason was given on the email. I was able to find any flights using a different carrier for the same day so had to reluctantly accept another easyJet flight departing on Sunday 26th June 2022.…
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Help - Out of pocket Expenses
Hi our flights through Wizz Air direct got cancelled as the flight took off, had to be diverted back and then got cancelled. The return was also refunded when Wizz Air returned our payment because no alternatives could be found. What I am now trying to work out is along side any compensation what happens to the hotel…
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EasyJet- cancellation due to severe illness
We were due to fly out to Crete in May for a last holiday before my wife gave birth. She’d been given the all clear by the doctor and we were very much looking forward to relaxing before the chaos of having our first child. Unfortunately, two days before, she became suddenly seriously ill and was admitted to hospital,…
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Additional costs following cancelled flight?
Recently had a flight from Madeira cancelled, flying with Easy Jet but package holiday with Tui. Since returning to the UK I submitted a claim to Easy Jet for the expenses available on their claim form (All expenses submitted on the claim form have been paid to date) but I have two outstanding costs that I was unable to…
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EasyJet comensation - how long do I wait!
Our return flight with Easyjet from Cyprus was delayed on 04/06/2022. We should have departed at 22:10. Once through security the screen said our new departure time was 01:15, however the flight arrived and we were waiting at the gate. No-one from Easyjet was ever seen and 2 staff from the airport seemed surprised to see…
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Lastminute.com won't give full refund
I just don't know what to do. KLM cancelled a part of my flight (I still have no idea why they contacted me by email and not lastminute.com) so I got in touch with lastminute.com on an online chat and explained that they had cancelled and I would need to start proceedings for a full refund. I stated on several occasions…
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They cancelled return, I cancelled the outbound
This must have happened before. The airline gave more than 14 days notice of cancelling the return flight. But the outbound was less than 7 days away, and returning to a different airport a day early and getting back to departure point (overnight stay and train) did not appeal. I cancelled the outbound and got a full…
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Flight cancelled, replacement delayed - which do I claim for?
Our TUI flight returning from Paphos was cancelled, replacement departure time 1.15 hours later but that was then delayed by 3+ hours. Should I be claiming for cancellation or delay via MSE link? I’ve got nowhere using TUI’s own online form. Can anyone help please? Thanks
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BA - Alternative Flight From Different Airport
We had Vancouver > London Heathrow > Glasgow flights. 8 days before the flight the London Heathrow > Glasgow leg got cancelled. I was able to login to BA and they gave me alternative options. One of them would have been the same flight from Vancouver to London Heathrow but then we would have had to get to London City…
