We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Compensation agreed...
Options

SLM2023
Posts: 2 Newbie

Hi
Any help gratefully received. We have had our compensation agreed for delayed flight to our holiday last year. The claim was agreed on 22nd November and I can see it as agreed on the system, but when I have messaged to ask how long we will have to wait (we are at 12 weeks waiting for the comp now), we are told that we are in a queue and there are operation issues! My query is, how long is a reasonable time to wait for our comp back and is there anything I can do about it?
Any help gratefully received. We have had our compensation agreed for delayed flight to our holiday last year. The claim was agreed on 22nd November and I can see it as agreed on the system, but when I have messaged to ask how long we will have to wait (we are at 12 weeks waiting for the comp now), we are told that we are in a queue and there are operation issues! My query is, how long is a reasonable time to wait for our comp back and is there anything I can do about it?
0
Comments
-
If the airline concerned has a UK presence then you could pursue them through the courts, but that takes time too, and money, albeit reclaimable.0
-
Have you made sure that the unnamed airline has your bank details so that they can pay?0
-
Yes, they have everything to proceed with the payment but just will not give us a date on when it will be paid. I just wonder how long we could be waiting?0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards