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Cancelled flight Compensation & Delay Expenses
Good morning, My Easyjet flight was cancelled less than 24hrs before we were due to fly. The next available flight was over 24hrs later. I did decide to take the later flight but incurred extra costs for food & accommodation. Is anyone able to confirm if I should claim the legal entitlement of £220 for my flight being…
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Rules for accommodation costs on cancelled flights.
What can you claim from your airline if they cancel at the last minute and leave you stranded abroad until the next day, or longer? slightly worried we will fall into this category the way things are going.😢
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Manchester Airport missed flight due to security delays
Just wondering if anyone else has had experience of the recent chaos at Manchester airport and missing flights because of it? We arrived as instructed by EasyJet 2hrs before our 6:10am flight but were met by scenes unlike anything I’ve ever seen! We missed our flight due to the check in and security delays and had to…
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Not delay but cancelled flights have led to returning to different airport
We are flying to Malta on Sunday. We were flying to and from LGW with Air Malta. A couple of weeks ago we had an email to say that we were now returning to LHR as Air Malta have cancelled our return flight to LGW. I complained using article 8 (rerouting) from the EU regs and after initially being told we were not entitled…
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Refund from Norwegian
Hi, sorry to start a new thread but couldn't find an open existing thread for this. In November 2020 I booked a flight from Sweden to London at a cost of £124.99 with Norwegian via GoToGate. Two days before travel, I received a notification from GoToGate that the flight was cancelled and that a refund application would be…
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Moved: Last minute.com
This discussion has been moved.
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British Airways v Expedia Cancelled Flight
I hope you seasoned travellers can help. I booked an holiday to Egypt with Expedia. They offer flights with different airlines and various hotels and we selected a package made up of BA flights and a local hotel. We were due to fly from Manchester to London Heathrow and then change to a flight direct to Cairo. This is a…
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Package Holiday Flight Delay
Hi everyone, I have experienced a long delay on a flight as part of a cruise package with P&O, booked through a travel agent. The flight was a TUI charter booked by P&O just for their customers. Who should I pursue for flight delay compensation? The travel agent who I paid my money to, P&O who I had a package holiday…
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Contact details for TUI flight delays
Hi Would anyone have contact details for TUI flight delay claims - I have filled in online form but keep getting the “flight does not exist” reply .. it did as per booking info Telephone number or email would be great Thanks
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Have I left it too late to claim
Hiya we booked a holiday in 2020 with Thomas Cook. We were at the airport we did not know what was going on when are departure time come and went. No body told us anything. We later learned they had gone bust. We should of been in turkey just after 1am the next day. But we had to drag out cases across a cobbled carpark…
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British Airways - Is This Acceptable?
I went to Cyprus in September 2021 with BA, and when booking through On The Beach in March 2021, there were 2 flights showing on the departure and arrival dates I was looking at. Departing, there was an early morning flight and a mid-morning flight. The mid-morning flight was preferable for travelling with a child and an…
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Compensation for a cancelled flight that's 3 months away?
Hi there, I’m new to the forum so please go easy! Theres probably someone else who’s asked a similar question to this so if someone could point me in the direction of some similar answers that would also be very helpful. I booked a KLM flight through KLM from Southampton to Amsterdam in Mid June at 9am and have recently…
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Dont be tempted to find an alternative flight unless youre prepared to waive your full refund
Just been through a long process of trying to get a full refund out of BA after they cancelled my flight back in 2020. As the flight was 'key' to getting me and my family down to London to start a package holiday (ie just connecting flight), I was desparate to try and find an alternative flight and the one BA suggested…
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Air Austria woes
HI We booked with Air Austria to fly on the 18th Feb from Heathrow to Bangkok, via Vienna. We left Heathrow at bit late (Storm Eunice) and instead of arriving in Vienna at 22.55 we got in at 23.42. Our Air Austria connecting flight was due to leave at 23.20 and I have checked the times, and it did not leave till 23.35. So…
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Non-EU Missed Connecting Flight Complaint/ Compensation?
Hi everyone it's my first time posting and here are the details of my question I recently had a flight booked with Qatar from Cape Town to Manchester via Doha. The first leg of the journey (Cape Town to Doha) was delayed approx 2.5 hours on the tarmac due to an electrical fault. This resulted in me missing my onwards…
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Cancelled and delayed
Hi, we had 2 flights cancelled by jet2 then a third delayed. They did pay for accommodation etc but my partner is self employed. Can he claim loss of earnings for the 2 days where we didn’t get back? thanks
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5 hour delay due to "circumstances outside of airline's control" = no compensation?
Sorry to post if this has been asked before, I expect it has but could not see exactly where. Recently my family flew to Spain. Our flight was delayed by just under 5 hours. Instead of arriving at 8pm, we arrived at 1am. We had booked a hire car to get us to our destination about 50 miles up the coast, but the office had…
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Delayed Flight - "Exceptional Circumstances"
Apologies if this question has already been answered – if so please point me in the right direction. We were delayed 10+ hours on a 10 hour+ BA flight from SJO to LGK. The reason given (both on the flight and later) was that a pilot had been injured (leg injury while out jogging) between flights and because the plane…
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British Airways Voucher issue
I had two vouchers from BA to use , due to a return flight being cancelled as a result of Covid . In January 2022 I contacted BA and booked another return flight and got a really good price as it was booked in the sale period. They said that i would receive an email confirmation, when the back office matched my vouchers to…
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Emirates claim tricky circumstance for cancellation am i covered?
My flight was cancelled due to a baggage handler being killed on the ground. Emirates say it was out of their control but i have been sent an internal memo sent to heathrow staff which admits the staff member was asked to help due to being short staffed and wasn't qualified or been trained to be doing the job