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BA refused my claim citing COVID-19 as reason.
I was due to fly home from Israel on 1st April 2022. When I arrived at the airport the check in board said my flight was cancelled. First I had heard of this despite BA having my phone number (for SMS notifications) and my email address. They bussed us off to a hotel for the night, when we got to the hotel we could not…
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TOM5751 cancelled from tenerife yesterday ,compensation due ?
hi, my sons flight from Tenerife to Norwich was cancelled yesterday 22nd May. ( flight from Norwich was cancelled as well so the plane never got to Tenerife) they needed to get home and Tui didn’t know when they could get them on another flight so they booked a flight with jet 2 back to Stansted ( about 3 hours after their…
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BA refused boarding
August 2021 me and my family needed to travel to Sweden. Sweden had a covid travel ban from UK at the time but with some exemptions: - EU citizens - visiting a sick relative We booked flights with BA. We were visiting my mother in law who had cancer at the time. We took the following to the airport: - doctors letters (in…
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Compensation question
Morning All, Was meant to fly to Italy on Friday but due to a general strike in Italy the flight was delayed by 24hrs. As we were only going for 2 nights this meant it wasn't really worth going so we decided the best option was to try and cancel and re book for another time. Due to the late notice of the delay and the…
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Enforcing Your Rights
I was listening to a horror flight story this morning concerning EasyJet but leaving that company aside I was wondering, what are passengers rights and perhaps more important how to claim them? Let's take the case where you are booked on the last flight out of an airport to your destination and the flight is cancelled, for…
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Wrong bank account for compensation British Airways
My husband and I had booked two separate flights to go to Hamburg in April. The reason why we booked separately was because I had vouchers and Avios points, and cannot use them for one booking. We've done this before with BA and it's worked. We usually ask if we can sit together when we check in, so all works out. So when…
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British Airways flight cancelled (again!))
Hi Sorry to sound like a broken record but we were due to fly to Malta on 'that' weekend where BA basically had a meltdown. 10 hours before our flight they sent us an email saying it was cancelled and directed us to select a new flight on their 'manage my booking'. We went to that portal and it offered us no flights!! So I…
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Flight delays due to technical problem
I had a flight delay yesterday the 10 th of May. Flight was from Belfast George Best the city airport. Flight was Aer Lingus under Emerald Airways to Leeds/Bradford Flight departure.was 15.10. We taxied out when the Captain said there was a technical problem so we were returning to the stand. He said that engineers were…
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P&O Cancellation - Rotterdam To Hull
I know that this is not flight comp but it is travel comp ( and couldn't find a different suitable category). I've found the info that there is probably compensation due ( P&O ferry cancellations March 2022 after they sacked 800 staff) but wondered if anyone on here has submitted a claim, is planning to do so or is in a…
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Ba flight cancellation but unsure of compensation Amount
Hi guys we flew back from Miami to Heathrow then had a connecting flight to Manchester mid April, all was good until we landed at Heathrow first thing good Friday 6am and thought we had plenty of time until our 8am flight to man, until I switched my phone on and we’d had our connecting flight cancelled during the flight!!…
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BA using bizarre exchange rate to calculate EU delay compensation ? Ideas ?
Hi all - We had bad delays and a flight cancellation by BA en route to Cairo on 26th Feb. We have FINALLY had an answer to our claim today and the offer is £998.92 or less than £500 for each of the two of us. BY my calculation in todays exchange rate it should be at least £515 a head? Am I making something ? Thank you.
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Battling Easyjet and Opodo to get EC261 Compensation for cancelled flight
Hi, Our Easyjet flight was cancelled in February due to a storm. I immediately booked us onto the next available flight, which happened to be an AirFrance flight the next day using Opodo. Since then I have been raising EC261 claims on Easyjet to get the replacement flights, taxis, hotel, and food expenses reclaimed. So far…
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Compensation: Delay over Two hours for flight of 885 miles?
Hi, apologies if I'm missing something but this page seems to indicate you are eligible for compensation if you're delayed by over 2 hours for a short flight but MSE and other guides seem to say it's got to be more than 3 hours - what am I missing? Forum rules won't let me post links so it would be https and then…
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Cancelled Flight
Hi..our flight got cancelled just hours before our flight from Inverness to our connecting in Heathrow. We were meant to fly on Thursday 30th March 2022 to Heathrow and then onward to Orlando to catch a cruise in Miami on the 2nd of April. The wife noticed an email around 4am as she woke up telling us our flight was…
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BA e-Vouchers
Have a lot of money tied up in British airways e-vouchers trying to book flights vouchers not being accepted told to contact BA customer services but it is shut down for weeks, I have been trying since early March! Has anyone any advice? Is BA Solvent? what is going on with BA
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Voucher worthless
Aer Lingus cancelled my flight from Bristol to Cork in May 2020. I accepted a voucher. Aer Lingus no longer fly from Bristol to Cork. this means a round road trip of 300 miles to London or Dublin. They have refused a refund, told me to sell it to someone else. I feel I have been cheated I will never accept vouchers.
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Turned down for expenses on a non-refundable hotel stay after Easyjet flights cancelled
Easyjet cancelled both our outbound and return flights for a trip we had planned last week. We had already booked a hotel room and transfers that were pre-paid and non-refundable. I applied for compensation and expenses. Easyjet initially turned us down for compensation as they said the 'delay was less than 2 hours'. After…
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BA Flight cancellation and compensation
Hope someone can help. We were scheduled to fly from Heathrow to Athens, Greece on BA this Sunday 10th (it's now Friday 8), at 09.55. We received an email from BA today saying the flights have been canceled and have booked us on a later flight (departs 13.20, more than 3 hours later). BA has not given a reason for the…
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Illogical EasyJet flight delay compensation refusal, Next steps?
My wife booked 2 flights for us with EasyJet, both flights were delayed in the recent Easter chaos, she has applied to EasyJet for compensation for both of us. compensation for both of us has been agreed on one flight. on the second flight, her compensation has been agreed, but mine has been refused, what are the next…
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Ryanair delay - refund?
I flew from Berlin to Manchester today, and after a long wait for gate info (everyone knew something was up as it was promised to be available after the flight was due to leave) we went to the gate to be told there’s a 2 hour delay. Whilst waiting, we got given €4 vouchers and the check in staff said we needed to go on the…
