Delayed due to heathrow baggage loading

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Hi,
been delayed 5.5 hours due to missing a connection after late Flight due to baggage loading delays.
is this outside the airlines control?
I think I know the answer but thought I’d check with more knowledgeable folks
been delayed 5.5 hours due to missing a connection after late Flight due to baggage loading delays.
is this outside the airlines control?
I think I know the answer but thought I’d check with more knowledgeable folks
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when we arrived at columbo (sri Lanka) our connecting flight had already left and we were put on the next one.
arrival delay (and gap between the 2 flights) was 5.5 hours
Were you on one thru ticket LHR/CMB/MLE or separate booked onward flight from CMB?
no claim put in as yet
Seems just under the hour late from LHR and then 1h04m late into CMB.
It is obviously the missed connection at CMB that created the 5.5h delay to your final destination in Male.
With ATC in the mix, just the short initial LHR ground delay, and that it is SriLankan Airlines, I suspect that they will refute the claim. No harm I guess in submitting a claim as you have done but perhaps don’t bank on an easy payout.
Just dinner missed in paradise, hopefully you will quickly get over your longer than expected trip out to the Maldives.
managed to arrive in time for dinner :-)
I thought it was the delay at arrival of the destination that counted? I.e. the 5.5 hours.
either way will keep you updated.