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Early arrival refund - Yes !
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peaenjay
Posts: 12 Forumite

My KLM flight from Budapest was cancelled within 24 hours of departure. My rebooked flight resulted in arriving home six hours earlier, so we missed the last day of a five day trip KLM refunded me in a voucher (my choice) very quickly and £50 more than the ticket cost. So yes you can claim for early arrival too.
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Do you mean that they refunded the cost of your ticket as well as funding an alternative flight, or that they paid out cancellation compensation that happened to be £50 more than you'd paid?
The former would be beyond their obligations so the latter would perhaps seem more likely?0 -
eskbanker said:Do you mean that they refunded the cost of your ticket as well as funding an alternative flight, or that they paid out cancellation compensation that happened to be £50 more than you'd paid?
The former would be beyond their obligations so the latter would perhaps seem more likely?0 -
KLM confirmed my entitlement according to regulation EC Regulation 261/2004 in their response so this was not a discretionary refund for customer satisfaction apparently. So if you have experienced an unwanted early arrival at destination (over the time limit) I suggest making a compensation request.0
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peaenjay said:eskbanker said:Do you mean that they refunded the cost of your ticket as well as funding an alternative flight, or that they paid out cancellation compensation that happened to be £50 more than you'd paid?
The former would be beyond their obligations so the latter would perhaps seem more likely?peaenjay said:KLM confirmed my entitlement according to regulation EC Regulation 261/2004 in their response so this was not a discretionary refund for customer satisfaction apparently. So if you have experienced an unwanted early arrival at destination (over the time limit) I suggest making a compensation request.1 -
eskbanker said:peaenjay said:eskbanker said:Do you mean that they refunded the cost of your ticket as well as funding an alternative flight, or that they paid out cancellation compensation that happened to be £50 more than you'd paid?
The former would be beyond their obligations so the latter would perhaps seem more likely?peaenjay said:KLM confirmed my entitlement according to regulation EC Regulation 261/2004 in their response so this was not a discretionary refund for customer satisfaction apparently. So if you have experienced an unwanted early arrival at destination (over the time limit) I suggest making a compensation request.
This is the third time I have received a compensation payment but this was the first time for an early flight.0 -
Perhaps the moderator can change the subject title to Compensation to clarify my post ?0
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peaenjay said:eskbanker said:peaenjay said:eskbanker said:Do you mean that they refunded the cost of your ticket as well as funding an alternative flight, or that they paid out cancellation compensation that happened to be £50 more than you'd paid?
The former would be beyond their obligations so the latter would perhaps seem more likely?peaenjay said:KLM confirmed my entitlement according to regulation EC Regulation 261/2004 in their response so this was not a discretionary refund for customer satisfaction apparently. So if you have experienced an unwanted early arrival at destination (over the time limit) I suggest making a compensation request.
This is the third time I have received a compensation payment but this was the first time for an early flight.
In other words, you're not being refunded because you arrived early as such (as implied by your thread title), but compensated because your original flight was cancelled and the replacement flight wasn't within the short window deemed to be an acceptable alternative.2 -
Agreed but I would say most people think you are only compensated if you arrive late.0
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