Flightright GmbH

hi all
hope someone can help m e on this problem I have with this company.
I claimed for compensation against easyjet for a 24 hr delay we had in July this year it was denied but with no reason I chased this up to no avail. So took up Flightright to take my case up on 19th of July, meanwhile I was on this website and was told to keep sending claims to easyjet as any slight mistake on form would lead to a denial.
after 3 claims I was awarded the full £700 me and my wife lane claim . So I imformed flightright on the 20th august I have won my case due the advise I have received of this website and thank you but won’t be needing your help. 
I I have now received a invoice for €240 and have got 7 days to pay or will incur a fine . 
Any help and advice will be gratefully accepted.
regards
Dom

Comments

  • CKhalvashi
    CKhalvashi Posts: 12,056 Forumite
    First Anniversary First Post Photogenic Name Dropper
    If you have entered a contract for services then you will have to pay for it.

    I am not 100% sure on German consumer rights in this aspect but typically it will come down to what is in your contract. I am aware that penalties are legal in Germany.

    I will ask German friend (lawyer) any specifics if you need, but this is my understanding of German law.
    💙💛 💔
  • eskbanker
    eskbanker Posts: 30,959 Forumite
    First Anniversary Name Dropper Photogenic First Post
    As well as the applicable prevailing consumer law, what do the contract Ts & Cs say about this scenario?
  • Hi been studying the T&C s it’s a 14 day period to cancel 🤷‍♂️ So I will probably have to bite the bullet and pay them for something they have had no input in . My fault for jumping in to fast after the 1st knock back off easyjet. Thanks for your advice all 👍🏻
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