-
EasyJet flight cancelled overnight
hi myself, partner and 2 infants travelling from Rhodes to Bristol. Flight scheduled for 1900. At 1930 Informed of 45 min delay. At 2200 informed it was delayed for 26 hours. Would we be entitled to compensation? We were put up in a hotel but we never got food vouchers etc thank you
-
Cancelled easy jet flight
Our flight was supposed to depart from Athens at 12:00 and arrive at London Gatwick Airport at 14:00, but it was cancelled and we arrived at our destination by 4 or more hours later.The cancellation email was sent 10.56 UK time (12.56 Greek time) on the 31 May 2020.As the flight was due to take off at 10.00 UK time (12.00…
-
Daughter's Easyjet Flight Cancelled Night Before Scheduled Flight - Is She Due Compensation?
My daughter's flight to Paris was cancelled due to Fire and Rescue strike action at Charles De Gaulle airport. Easyjet only notified her of the cancellation the night before her flight at around 9pm on the Friday and she was due to take off at 7:55am on the Saturday morning. There were no other flights available from…
-
TUI playing games
Hi, Our Paphos flight with TUI was cancelled from Manchester or should I say we were cancelled as the flight still went but we had been texted and emailed to say our flight was cancelled (I.e it had oversold as we had email after email telling us the aircraft type had changed) We were told we were entitled to £350 each and…
-
Missed flight due to passport control in Portugal
Can anyone advise if you think we can claim any money back in this situation please? so my husband arrived at Lisbon airport 3 hours before flight, he had 3 sections of delays, the bag drop, the security and finally passport control, all of this ment he got to the gate 15 mins before take off, they wouldn’t let him, his…
-
TUI non-existent booking - can I claim compensation?
Hi all, Bit of a weird one here but looking for some advice on what I might be entitled to. I booked a last minute flight through TUI to go from Glasgow to Menorca the following day. I turn up to the airport, find out it's a BA-operated flight and try to check in. I give the woman on the check-in desk my booking reference…
-
Flight was exactly 3 hours late, can I claim?
My flight today TOM2323 is showing that it was dead in 3 hours late (I never realised they count the wheels touching down as having landed, rather than stationary) will I be able to claim or did they scrape by?
-
Easyjet emailed cancelled but it wasn't
I wont bore you all with the now familiar stories, mine has a new twist. We received the cancellation email 24 hours before the flight. I am now trying to claim compensation as we had to book with another airline. The reply I have got from Easyjet is CLAIM REJECTED. Out of curiosity I tried 2 of the 'no win no fee' sites…
-
Wizzair have changed our flights by 24 hours - can we cancel?
Hi We booked through On the Beach (never again!!) back in January and when we booked we got confirmation of our flights and hotel: Depart LGW 3rd Aug 22:05 Arrive Chania 4th Aug 04:00 Depart Chania 13th Aug 23:40 Arrive LGW 14th Aug 01:45 Our hotel is booked 3rd-13th Aug We've just logged on to add baggage to our booking…
-
4 1/2 hour flight delay from Salou
Hi everyone my first post. Yesterday 28th June 2022 my partner and I were 4 1/2 late leaving Salou with TUI, the reason we were given for delay was the initial flight coming over from Doncaster was heavily delayed due to a power cut at the airport. When the airplane arrived at Salou they did turn it around quite quick.…
-
Part of flights cancelled
I had flights booked for me and my Grandson leaving Manchester to Zanzibar via Amsterdam on the 3rd April. On the 25th March I received an email from GetAFlight to say our first flight had been cancelled and there were no other flights to tie in with the others. They were offering a flight on the 7th April. I found a…
-
Flight compensation for TUI package holiday cancelled
We had our package holiday to Cyprus cancelled by Tui at the beginning of June. Does anyone know if you are entitled to EU flight compensation for both the outbound and inbound flights separately, as they cancelled both? We submitted 2 separate forms, the first was accepted but the return flight was rejected citing that…
-
3 Austrian Airline cancelled flights
We were suppose to return home vienna to Manchester direct on Saturday 25th June. Waking up at 6.15am on the morning of the flight, checked their app and flight cancelled. Rang them and booked on a flight on Monday morning 27th June. Checked app Sunday 26th June morning flight cancelled again. Had to call them again.…
-
Compensation & the COVID excuse
Was going to Majorca a few weeks ago with Jet2, they cancelled the original flight going out and provided another at a different airport. We ended up being delayed 3 1/2 hours. Coming back, we had a 5 hour delay before the flight was cancelled. They provided an overnight accommodation for everyone, it was 11 hours before…
-
Cancelled EasyJet Flight: EZY6076 (24th June)
Was due to fly out of Alicante last Friday (24th
June) at 23:45pm. Got to Check in a bit
early than expected, but checked fine and got through Security fine. Sat in departures for about an hour and
flight board said all was fine. Then we
got a text to say flight was cancelled. We rebooked ASAP and got seats on flight the…
-
Easyjet not responding to Resolver tool
Easyjet cancelled flight last minute and left us stranded at midnight with no accommodation etc. I've tried using resolver tool but they didn't even bother responding, 12 days have passed and I was able to escalate it today but not getting my hopes up. I was just wondering if anyone has had any joy with resolver tool and…
-
Hopefully in right place? Wizzair changed flight by 24hours but not extra hotel night?
Bare with me, info is a bit sketchy. Niece and 2 friends (all 18) have gone on holiday to Zante, booked through OnTheBeach. Flew out from Luton on Friday 24th June, due to fly back Friday 1st July. They were then told that Wizzair don't fly back on Fridays in July, so flight has been moved to Saturday 2nd June then told by…
-
Jet2 - Flight Brought Forward but Search Engines Offering Different Times?
We had flights booked with Jet2 for 11/12 at 12.25pm but after just 2 days after we booked it, they emailed us to say the flight has been brought forward to 7am, the same as most of the other dates in December ! They offered a refund which was no problem but we wanted to rebook in December but for a later time, there is…
-
How to claim for 6.5 hour Wizzair delay-website clear as muck...anyone had success?
Hi all, flt W95721 LGW-PMI on 31/5 was delayed 6.5 hours. Offered no meal vouchers, nor any paperwork about claiming under EU regs. They also gave us 3 different reasons for the delay-check in said late inbound aircraft, gate staff said shortage of crew, crew onboard said a tech delay. Have looked on Wizzairs website , do…
-
Booked with Brussels Airlines,Flew with Lufthansa
Hi Last year i booked a round trip with Brussels Airline, flying back with Lufthansa Originally booked 2 Jul 2021BHX to BRUBRU to LIS LIS to FRAFRA to BHX Then earlier this year BHX to BRU was cancelled and replaced with BHX to FRA Lufthansa On the actual days I arrived late for my connecting flight, landing at 8:40 for a…
