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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Rejected Flight Cancellation Compensation Claim
I booked my holiday through On The Beach, and my flights were with Easyjety. Four days before we were due to fly we had a text message from On The Beach to say that as our flights had been cancelled by Easyjet they were cancelling our whole holiday as it was a major disruption. We then got an email from Easyjet to say that…
Cancelled Whizz Air Flight Compensation or Expenses? im so confused!
Hi All, Just looking for some advice from those who might be able to help. My Parents booked a Holiday package with On the Beach, Flying from Gatwick to FARO Portugal. long story short, the day they were due to fly out, they were sitting in Gatwick Departures waiting for their Gate number to board the flight. The flight…
Wizzair cancelled our flights and gave wizz credit
Wizzair left me and my family without a flight home last Saturday. We were due to fly from Palermo to Gatwick and were told without two hours notice that the flight was off. At the time we were offered a refund or wizz credit. Speaking with their online CS and social media team it quickly became apparent that nobody was…
Cancelled Flight
Can anyone help? I'm in the process of claiming compensation through Tui as we had a package holiday booked with them for 6th June and they cancelled it on the 4th June. They offered us no alternative whatsoever but just gave us a refund. They gave me information how to claim but all the tables for claims show delay times…
Ryan Air flight rebate lies
We returned from Pisa Airport Sunday 3rd July. Flight was scheduled to depart at 22:40 hrs. At 03:41hrs we were still on the parking place where we embarked, which is 5hrs and one minute after flight was due to depart. I have a photo taken at this precise time showing flight deck door open, a passenger out of his seat and…
Wizz air problems - advice please
Morning. I have made a claim for costs following cancellations by wizz air. They have ignored the fact that we incurred additional costs through their cancellations and have credited our account with wizz air credits. We didn't ask for this at all. My understanding is that once the credit is in my account I can ask for it…
Replacement flight also cancelled
I was due to travel on the 6th June to Bordeaux with EasyJet, when we were at the airport (15 mins prior to departure) our flight was cancelled. We booked on to the next available flight which was due to leave lunchtime on the 7th June. I submitted a compensation claim for the cancelled flight on the 6th June (we had both…
EasyJet flight cancelled overnight
hi myself, partner and 2 infants travelling from Rhodes to Bristol. Flight scheduled for 1900. At 1930 Informed of 45 min delay. At 2200 informed it was delayed for 26 hours. Would we be entitled to compensation? We were put up in a hotel but we never got food vouchers etc thank you
Cancelled easy jet flight
Our flight was supposed to depart from Athens at 12:00 and arrive at London Gatwick Airport at 14:00, but it was cancelled and we arrived at our destination by 4 or more hours later.The cancellation email was sent 10.56 UK time (12.56 Greek time) on the 31 May 2020.As the flight was due to take off at 10.00 UK time (12.00…
Daughter's Easyjet Flight Cancelled Night Before Scheduled Flight - Is She Due Compensation?
My daughter's flight to Paris was cancelled due to Fire and Rescue strike action at Charles De Gaulle airport. Easyjet only notified her of the cancellation the night before her flight at around 9pm on the Friday and she was due to take off at 7:55am on the Saturday morning. There were no other flights available from…
TUI playing games
Hi, Our Paphos flight with TUI was cancelled from Manchester or should I say we were cancelled as the flight still went but we had been texted and emailed to say our flight was cancelled (I.e it had oversold as we had email after email telling us the aircraft type had changed) We were told we were entitled to £350 each and…
Missed flight due to passport control in Portugal
Can anyone advise if you think we can claim any money back in this situation please? so my husband arrived at Lisbon airport 3 hours before flight, he had 3 sections of delays, the bag drop, the security and finally passport control, all of this ment he got to the gate 15 mins before take off, they wouldn’t let him, his…
TUI non-existent booking - can I claim compensation?
Hi all, Bit of a weird one here but looking for some advice on what I might be entitled to. I booked a last minute flight through TUI to go from Glasgow to Menorca the following day. I turn up to the airport, find out it's a BA-operated flight and try to check in. I give the woman on the check-in desk my booking reference…
Flight was exactly 3 hours late, can I claim?
My flight today TOM2323 is showing that it was dead in 3 hours late (I never realised they count the wheels touching down as having landed, rather than stationary) will I be able to claim or did they scrape by?
Easyjet emailed cancelled but it wasn't
I wont bore you all with the now familiar stories, mine has a new twist. We received the cancellation email 24 hours before the flight. I am now trying to claim compensation as we had to book with another airline. The reply I have got from Easyjet is CLAIM REJECTED. Out of curiosity I tried 2 of the 'no win no fee' sites…
Wizzair have changed our flights by 24 hours - can we cancel?
Hi We booked through On the Beach (never again!!) back in January and when we booked we got confirmation of our flights and hotel: Depart LGW 3rd Aug 22:05 Arrive Chania 4th Aug 04:00 Depart Chania 13th Aug 23:40 Arrive LGW 14th Aug 01:45 Our hotel is booked 3rd-13th Aug We've just logged on to add baggage to our booking…
4 1/2 hour flight delay from Salou
Hi everyone my first post. Yesterday 28th June 2022 my partner and I were 4 1/2 late leaving Salou with TUI, the reason we were given for delay was the initial flight coming over from Doncaster was heavily delayed due to a power cut at the airport. When the airplane arrived at Salou they did turn it around quite quick.…
Part of flights cancelled
I had flights booked for me and my Grandson leaving Manchester to Zanzibar via Amsterdam on the 3rd April. On the 25th March I received an email from GetAFlight to say our first flight had been cancelled and there were no other flights to tie in with the others. They were offering a flight on the 7th April. I found a…
Flight compensation for TUI package holiday cancelled
We had our package holiday to Cyprus cancelled by Tui at the beginning of June. Does anyone know if you are entitled to EU flight compensation for both the outbound and inbound flights separately, as they cancelled both? We submitted 2 separate forms, the first was accepted but the return flight was rejected citing that…
3 Austrian Airline cancelled flights
We were suppose to return home vienna to Manchester direct on Saturday 25th June. Waking up at 6.15am on the morning of the flight, checked their app and flight cancelled. Rang them and booked on a flight on Monday morning 27th June. Checked app Sunday 26th June morning flight cancelled again. Had to call them again.…

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Flight delay compensation

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