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Wizz Air Delayed Flight Compensation - Max £70 compensation for hotel stay

georgem3
Posts: 1 Newbie
Earlier this year I was set to fly with Wizz Air from Mallorca back to Gatwick. On the day of the flight Wizz cancelled the flight, delaying it to the next day in the evening. I needed to book a hotel for my girlfriend and I and spent money on food over the unplanned extra day in Mallorca. I've been going back and forth with Wizz for months since they take so long to reply.
Wizz are offering £300 paid directly into my account plus £70 for the cost of a hotel. However, I spent £150 on a last minute hotel (cheapest available at such short notice). I estimate that the extra days stay cost me around £228 including hotel, food, drink, and a £20 premium rate call to Wizz to try to understand what was going on.
I'd like Wizz to pay back:
£300 for my inconvenience
£150 to reimburse the hotel cost
£20 to reimburse phone bill
£58 for food and drink consumed on extra day in foreign country
Is this reasonable? Wizz are sticking to £70 being max for hotel. If they won't pay more then what recourse do I have?
Many thanks for your help!
Wizz are offering £300 paid directly into my account plus £70 for the cost of a hotel. However, I spent £150 on a last minute hotel (cheapest available at such short notice). I estimate that the extra days stay cost me around £228 including hotel, food, drink, and a £20 premium rate call to Wizz to try to understand what was going on.
I'd like Wizz to pay back:
£300 for my inconvenience
£150 to reimburse the hotel cost
£20 to reimburse phone bill
£58 for food and drink consumed on extra day in foreign country
Is this reasonable? Wizz are sticking to £70 being max for hotel. If they won't pay more then what recourse do I have?
Many thanks for your help!
0
Comments
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If Wizzair did not provide you with a hotel then they are responsible for paying for the expense of the hotel and all the additional reasonable expenses. . You do have to submit receipts .
Regarding the £300 for inconvenience- there is a set compensation amount but you can only claim if the cancellation was not the fault of the airline . You can not make up your own amount . But the set amount is per person .0 -
As above. You need to download and read EC261/2004. This is the regulation Whizz air must follow in relation to and compensation for delay and out of pocket expenses
If you're new. read The FAQ and Vauban's Guide
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