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No word from Ryanair on expenses claim - next steps?

housebuyer7
housebuyer7 Posts: 198 Forumite
Third Anniversary 100 Posts Name Dropper
edited 28 September 2022 at 1:33PM in Flight delay compensation
Hello, I submitted a claim to Ryanair on 30th August 2022 to claim expenses for getting back home after they cancelled my flight at the airport gate. It's been 28 days and I have not received any update. Does anyone know what the next steps are? Is it 28 working days, in which case it's not been that long yet... or do I need to now start small claims proceedings? The claim is for around £1000 total for myself and husband.
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