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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Energy club calculation error?
currently on an Outfox the market tariff, looks like another Outfox tariff would be the best fit for me, however whilst I'm not great at maths, something definitely looks wrong with the projected saving of a new tariff (both higher standing charge and unit cost for electricity) vs. my current tariff. Any thoughts on how to…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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British Gas tariff with Cheaper Energy Club
I've been trying to switch my BG tariff to the British Gas 15% cheaper through the Cheap Energy Club. It's not accepting my meter numbers that I have copied from my statement. The numbers contain letter and numbers and the site won't accept them. What can I do please? Also has anyone any thoughts on the E-on Next Smart…
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Updating Cheap Energy Club current tariff
I am on the dual fuel, dual rate electricity variant of BG's 'Nov26 Collective' tariff. Some years ago, I was able to switch to a single rate electric tariff with BG, despite still having a dual rate meter. All worked well and I was later able to chose new tariffs with BG (via their website) and still remain on single rate…
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MSE energy club British Gas Fixed Exclusive Aug27 v4
Hi Can anyone help I am on British Gas Fixed tarriff v49 ends July 7th 2026 (oops 28th July) On MSE energy club they have a new tarriff British Gas Fixed Exclusive Aug27 v4 (offer ends Friday) if I switched via MSE club would I have to pay my exit fee as it finishes in 2 weeks BG have an exclusive for me for one until…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Octopus.Pulling the wool....
Have been with Octopus for years and pleased with it until now. I do not want a smart meter. With the new tariff coming out on July 1st I have told them I do not want the E7 tariff any longer and to switch me to the flat rate standard flexible productT on July 1st.They won't saying that my E7 meter must be replaced with a…
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British Gas Credit Not Refunded
Hi all - I'm a customer of British Gas, I have built up a credit of just over £2300 in credit. When my bills went up in the energy crisis to £250 per month, I kept it at that level which is why the funds have built up. I have contacted British Gas three times to request that £2000 is refunded to me but they keep promising…
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E-on can't access smart meter after switch, now overcharging me
Having got an EV and home charger, I switched to E-On's "Next Drive Fixed V23" tariff, at 9p per KwH overnight. They say they can't connect to my smart meter (which worked fine with Octopus) and have stuck me on their basic tariff at 23.8p per KwH. The latest email said " "We'll be in touch to let you know what exactly…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Getting to provide Eon readings on statements
I recently signed up to an Eon electricity tariff that has peak and off peak charges. So during the weekdays it's really cheap working on the assumption that most adults are at work and not doing laundry, heating off etc. And in the morning and late afternoon through the evening (peak kitchen use and TV time) the charges…
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Handover Meter Reading When On Half Hourly Data Billing
Not a current problem for me, but just a thought. If you are billed, by your current supplier, using half hourly data, isn't there a risk of being under/over charged if, when moving to a new supplier, the meter reading used by the Independent Data Collector is at variance with the actual reading on the date of the…
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Octopus Smart Meter
Octopus have asked me to provide a reading for gas and electric. Had to locate Octopus help then scroll through pages to identified my meters then follow the instructions. My meters are in dimly lit, difficult to reach locations, near floor level. I don't know how a non-tech, without internet access / disabled person with…
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100Green
It's that time again to choose a new energy supplier for both gas and electric. Although not the cheapest option on Uswitch, they are the cheapest that don't have early exit fees on their tariffs. I've had a look on the review sites and they seem pretty good, anyone here have experience of 100Green?
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Bright app down ?
As title ,my Bright app is not showing any data since early hours of Thursday morning. Meters are reporting as expected to my supplier ,Fuse.
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Outfox Energy - Price Rise on a Fixed Tariff
Good afternoon. I am after some advice please as I am confused by a recent email from Outfox Energy regarding my 'fixed' energy supply. Back in April 26 I renewed my contract with Outfox, moving to their cheapest (at the time) 12 months fixed tariff - Outfox the Price Cap Tracker 12M Dual - 5% Minimum Energy Discount - V1…
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Supplementary question after provider swap
We changed from Octopus to Fuse Energy at the beginning of June. Everything has gone well but I would like to ask about a situation where Octopus still have a credit balance on my account which they have yet to repay. As advised by Fuse I contacted Octopus when the switch first took place to request a refund, Octopus…
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.