-
New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
-
British Gas - to switch or not to switch?
Hi, I'm currently on a fixed Octopus deal which ends at the end of July. The British Gas deal beats what Octopus can offer me but I either have to start it within a few days or after the 14 day cooling off period but that leaves me with at least two, more like three weeks overlap. Does that matter? I think I read Octopus…
-
Maybe getting solar panels - Fix?
I’m currently with Octopus on the standard tariff (no fix). I recently applied to the government warm home and it looks like I’ve qualified for solar panels, the installer is doing an “Aspestos survey” in a couple of weeks, and if all ok (should be) they will book a date for installation. Before all this started, I did…
-
British Gas switch to Aug27 rejected
I saw the newsletter about the new Fixed low tariff last night and immediately did a switch. I got CEC's "Switch in progress" email. Then, this morning, another email to say British Gas has rejected the switch. I'm a long-time British Gas customer on an existing tariff, expiring in July, within 49 days. I quickly did…
-
Smart Meter needs an Engineer Visit?
I signed up and had installed a smart meter with Octopus. I received a monitor from them. I purchased a Glow meter to enable me to send data to my computer. I registered the meter with Glow. All is well. I then transferred my account to OFTM, and after a few issues, all was well, since August 2025. The glow and the octopus…
-
Octopus Energy Economy 10 charged at peak rate
I would appreciate some advice from anyone familiar with dual-MPAN Economy 10 supplies, SSCs, TPRs and RTS-to-smart-meter migrations. I have a dual-MPAN electricity supply with Octopus Energy: MPAN 8164 – general household supply MPAN 8173 – storage heaters and hot water I moved into the property in 2023 and have spent…
-
Octopus saving sessions
And it is on You have to opt in to take part !!
-
Energy news in general
For GENERAL observations and information not related to specific suppliers.
-
Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
-
British gas switch
Be aware of switch to British gas. switched using the link on this link, but after just 2 days told them I wished to go back to previous supplier. They said fine, but they delayed the switch back until after the cooling off period had ended and then added early exit fees to the bill. They tried to say the switch back…
-
British Gas switch
Just read the article re: new British Gas switch, I’m currently on the BG Collective Feb27 tariff and don’t want to pay early exit fees. The article says that BG will not charge these because you are remaining with BG, however, the fees are listed when I attempt to switch.
-
Octopus.Pulling the wool....
Have been with Octopus for years and pleased with it until now. I do not want a smart meter. With the new tariff coming out on July 1st I have told them I do not want the E7 tariff any longer and to switch me to the flat rate standard flexible productT on July 1st.They won't saying that my E7 meter must be replaced with a…
-
changing energy supplier
Hi, the LCD display on my electricity meter has malfunctioned, so I am unable to take a meter reading. Octopus are my supplier and they have refused to repair or replace the meter, saying I am obliged to have a smart meter fitted. I am unwilling to do this, so they have invited me to find a new supplier. So effectively I…
-
British Gas tariff with Cheaper Energy Club
I've been trying to switch my BG tariff to the British Gas 15% cheaper through the Cheap Energy Club. It's not accepting my meter numbers that I have copied from my statement. The numbers contain letter and numbers and the site won't accept them. What can I do please? Also has anyone any thoughts on the E-on Next Smart…
-
Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
-
Solar Panel funding/help on low wage?
Hi, I am on a low wage and struggling (have diabetes too which doesn't help), and was looking at solar panels to help me keep warm in winter as I find I cannot afford the heating & electric bills as they go higher and higher. I tried the warm homes program, but got nowhere. I get all these adverts on FB etc telling me I…
-
MSE energy club British Gas Fixed Exclusive Aug27 v4
Hi Can anyone help I am on British Gas Fixed tarriff v49 ends July 7th 2026 (oops 28th July) On MSE energy club they have a new tarriff British Gas Fixed Exclusive Aug27 v4 (offer ends Friday) if I switched via MSE club would I have to pay my exit fee as it finishes in 2 weeks BG have an exclusive for me for one until…
-
Energy club calculation error?
currently on an Outfox the market tariff, looks like another Outfox tariff would be the best fit for me, however whilst I'm not great at maths, something definitely looks wrong with the projected saving of a new tariff (both higher standing charge and unit cost for electricity) vs. my current tariff. Any thoughts on how to…
-
Updating Cheap Energy Club current tariff
I am on the dual fuel, dual rate electricity variant of BG's 'Nov26 Collective' tariff. Some years ago, I was able to switch to a single rate electric tariff with BG, despite still having a dual rate meter. All worked well and I was later able to chose new tariffs with BG (via their website) and still remain on single rate…
-
EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
-
British Gas Credit Not Refunded
Hi all - I'm a customer of British Gas, I have built up a credit of just over £2300 in credit. When my bills went up in the energy crisis to £250 per month, I kept it at that level which is why the funds have built up. I have contacted British Gas three times to request that £2000 is refunded to me but they keep promising…
For questions about water supply to your home.
4.3K discussions
28.9K comments
Most recent: Thames Water doubling our bil… by matelodave
25 June at 4:05PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.