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Updating Cheap Energy Club current tariff

bodorange
bodorange Posts: 71
Part of the Furniture 10 Posts Name Dropper Combo Breaker
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I am on the dual fuel, dual rate electricity variant of BG's 'Nov26 Collective' tariff. Some years ago, I was able to switch to a single rate electric tariff with BG, despite still having a dual rate meter. All worked well and I was later able to chose new tariffs with BG (via their website) and still remain on single rate elec.

When I used MSE Cheap Energy Club to switch to BG Nov26 Collective tariff, the process resulted in my being put back on dual rate electric. I later discovered this was a quirk of comparison site switches. I'm not concerned about being moved back on dual elec for the time being, but I would like my MSE current tariff to reflect the true tariff. It still thinks I'm on single rate. Can I change this?

Thanks.

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