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Hotels at Stansted airport help needed please.
My husband is disabled and walks with crutches. He finds it very painful to do so and cant go a long way on them. He is not able to take his mobility scooter on the trip. He is due to fly from Stansted airport and will be travelling with a friend. He gets assisted travel at the airport but due to the time he is flying they…
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Flight refund help
Just after a bit of advice, booked a flight back from Sydney via Dubai to Manchester in March but obviously due world events the flights were cancelled and I am still waiting for my refund and despite contacting the company who I booked with on numerous occasions they are just saying they are yet to receive the refund from…
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£300 admin fee to access holiday refund after disruption – any options left?
Hi All I’d really appreciate some advice on whether I have any realistic options left here, or if it’s a case of drawing a line under it. Earlier this year I booked a package holiday (paid in full on credit cards). The timeline roughly: Booking made in January 2026 In early March, due to escalating events in the Middle…
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Luxtripper
Thank you for your help to resolve
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Get holiday insurance ASAB or wait?
I have booked to go to Australia in 3 weeks. Martin always says get insurance ASAB, but I was reading that booking immediately means higher fees to cover from now until the flight, as well as the holiday. I have paid a bit extra to the airline so that I can change flights if necessary for free and cancel to get a full…
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Vietnam and Cambodia
Hi, I’m looking for some help to book accommodation in Siem Reap and Hoi An over a 6 week period in December, covering Xmas and all of January. We’ve booked our flights arriving into and returning from Siem Reap. We are due to arrive in the evening in Siem Reap and have yet to decide how long we want to stay there before…
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Interhome - any difficulties using them?
Next month we have an apartment reserved (already paid the balance in full including the tourist tax) in Austria. Booked it through Booking.com. I have tried to reach out to then several times to ask them questions but they have not responded. One question is VERY important: its the documentation they said they had…
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Heathrow airport parking
I asked MSE for same day 8 night meet & greet parking deals for Heathrow. I booked a £40 off deal with Holiday Extras on my mobile. The booking page clearly said you can amend/cancel. 1 minute later I received an email confirmation. I realised I had booked electric parking only by mistake. I contacted Holiday Extras via…
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Washable bag
For travelling can anyone recommend a bag which I can carry on a flight as I travel light? Ideally I want something washable if that exists?
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Expedia package via Dubai
We booked a package with Expedia prior to the start of the middle east conflict. Flights from uk via Dubai to Singapore and a hotel in Singapore. We are due to travel on 9 July. I have contacted Expedia via their agent chat function a couple of times to ask what will haopen if the FCDO advice does not change for travel to…
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On The Beach Holidays - NO HUMANS apparently
Shout‑out to On The Beach for providing the most chaotic customer service experience of my life. Asked for a name change. They said “no can do”. Charged us for a whole new seat. Confirmed the new seat. Then magically teleported my son onto a different flight entirely. At this point I’m convinced their booking system is…
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MSE News: Holiday disrupted by Middle East conflict? Help with cancellations, surcharges and more
Continued conflict in the Middle East has made things more uncertain when it comes to booking and going on holiday. While the actual conflict is localised to the Middle East, the closure of the Strait of Hormuz – a key trade route for oil, fuel and gas – has a global impact. This hits travel too… Read the full story:…
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Driving to Poland in July/August
We have often travelled to Poland for our main holiday in our car, but have not done so since 2023. At that time you could drive straight from Germany to Poland and vice versa. Now I believe you have to stop at the border and show your passport. Does anyone have any up to date information, preferably about what it is like…
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Sensible travel medical cover
Does anyone know of a travel insurance company or broker who can use medical knowledge and common sense in assessing applicants with complex medical conditions, instead of the usual tick-box approach? My problem is the blanket policy of not covering anything that is awaiting diagnosis. I am waiting for tests/consultations…
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being bounced between holiday insurer and travel agent over APD fee
Hello, I need help, I had to cancel my package holiday earlier this year 2026, due to illness. Due to the time frame we got half a refund for myself & my Dad who were supposed to travel together. I was granted my claim by the insurance company and received a payout, though they deducted an £90 APD fee, (air passenger duty)…
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Rights for a booked package holiday
Hi Just wanted to know where my husband and I stand in regards to our holiday booked for the end of this month. We are going to Egypt - we have been told that the area we are going to is not affected with the war happening in the middle east but… Because of the fuel shortage we have been told there is a curfew in Egypt…
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issues with Klarna & Expedia - unable to get refund
i tried to book return flights on Sunday and the only payment it would accept was bank transfer through Klarna. I got an email confirmation with an Expedia booking ref and could see payment pending. All good i thought. i logged into Expedia and no booking. Rang Expedia and no booking on that ref with my email or tel no -…
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Birmingham Airport parking options. Is it worth changing?
We booked Meet & Greet parking through our travel agent, then later changed the holiday and flights. The parking was changed to reflect the new flights as we were going to drive direct to the airport and hand over the car at 3am for our 6am flight. We’ve now decided to stay overnight as the Travelodge seems good value.…
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Child Travel Insurance
Hi All Wife has annual worldwide insurance and is travelling to USA in July. Would now like to bring 11 year old grandchild with her. Is it possible to get single trip cover for a child, and if so, with who? Or is it better to just add child to existing policy? TIA
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Santander Rewards Credit Card
Recently announced - good for overseas purchases of Goods & Services - no foreign exchange fees. Other attractive (ish) carrots as well. https://www.santander.co.uk/personal/credit-cards/santander-rewards-credit-card#cashback We kept our Sandander Zero credit card which had same FX benefits after it was closed to new…
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Most recent: I'd like your hotel rebooking… by Maegi
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