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Transit Through Dubai
Having read the MSE article and the various comments on here I'm still confused about connecting flights through Dubai. We are booked on a package (flights and a tour) to Asia in a few weeks time, travelling from the UK and connecting in Dubai. We haven't heard from the tour operator yet (they're probably busy with earlier…
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Etihad Non-refundable Ticket
Etihad says customers can request a refund on flights up to 21st March but the form asks you to confirm that you understand your fare rules and that a refund will only be processed if you are eligible. What has been the outcome for those with non-refundable tickets?
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Short transit time in Dubai
I am booked on a flight to Australia in two weeks time. Origionally the transit time at Dubai was nearly 2 hours but the flight time from Glasgow to Dubai has been extended, due to the new route they have to fly, and now I only have 1 hour 15 minutes. I am travelling business class so should be able to leave the pane…
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Loveholidays Package - Wife and disabled daughter stuck in Sri Lanka
Hi everyone. I’m looking for some urgent help or advice on how to deal with LoveHolidays. My wife and 14-year-old daughter are currently stranded in Sri Lanka and I am at my wits' end trying to get them home safely. My daughter has cerebral palsy and this was meant to be a 10-day trip (26th Feb to 6th March). Things…
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Ryanair and printed boarding passes
Can anyone tell me unequivocally whether they no longer allow customers to print boarding passes? This seems draconian (if typical). I have seen it stated that they are only stopping the facility for customers to ask THEM (Ryanair staff) to print boarding passes at the airport.
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Car hire USA including extra insurance charges
I am very confused. I have booked a car in California for 3 days. £117 on Booking.com then £30 for extra driver (The Boss or Wife as she is known) then £30 excess cover insurance, as advised by MSE However, I know I need Supplementary Liability Insurance, but its a black hole. The car hire firm is AVIS and on their website…
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Travel Disruption - Advice/Tips on Claims etc.
We have been impacted by the situation in the Middle East. Our travel disruption soon pales into insignificance when compared to a very real plight people caught up in the conflict are facing. We're looking for advice/tips for dealing with all the elements for quite a big trip. We've never claimed on travel insurance, I…
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Iglu Cruises
My husband and I are currently stranded in Singapore due to the issues in the middle east. We were at the end of a cruise package purchased thorough Iglu. We were due to fly home via Doha, Qatar last Monday but clearly that hasn’t happened. We have contacted Iglu via their emergency helpline and have been told that they…
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Recover costs from credit card company for cancelled trip to Middle East
Nationwide says "If you are unable to get a refund or reschedule your trip, you may be able to make a claim for cancellation costs. You may also be able to recover costs from your credit card company if this is how you paid for your trip." That surprises me. Would I really get a credit card company rather than travel…
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How common are flight changes? And how much, if any, of a refund can you be looking at?
Having only dealt with flights once before (which went smoothly) we don't have any experience in this area. We've booked up to go away in the second half of the year. Yesterday my wife got notification that the flight times have changed to the point that the break would become pointless. No explanation as to why. We were…
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European Consumer Claims (ECC) Ltd
Anyone used this company to annul a timeshare contract? Seeking any experiences good and bad before I fully commit a substantial sum of money for legal help from them
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Older person yearly travel ins
I have no idea what to buy - nor what I should look at re 'exclusions and not covered' can anyone help?
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Easyjet flight diversion
Can anyone advise please. Flying from Arrecife, Lanzarote last night, originally due to take off at 6.45pm but due to various issues we took off at 8pm to land in Edinburgh around midnight. At 11pm the pilot announced that we couldn't land at Edinburgh because we were running late and the landing strip was being repaired…
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Travel Insurance - 18 Year old Daughter Ill
Afternoon Folks. Me and the Other half have booked a holiday to Prague for Friday. We purchased travel Insurance last week. But as of this morning, we believe our Daughter 18 year old, With disabilities, has food poisoning. If we cancel the holiday, would the travel insurance cover us? Our Daughter was not on the planned…
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TUI Complaint pre-holiday
I have been trying to make a complaint about a TUI store that misinformed us upon booking resulting in us being out of pocket by around £2-3k. I was trying to avoid making the complaint directly to the manager in the store as they are part of the complaint. I am getting conflicting information and have been told I need to…
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Annual travel Insurance Renewal and cut off dates
I took out an Annual World Wide policy that expired 28/02/26. During the period when the policy was valid I booked a trip to Australia via Singapore and returning via Dubai. The trip sarts June 2026 and ends July 2026 I took out a new annual WW policy with a different company on 26th Feb 2026 starting 1st March 2026 Since…
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Travel Insurance Advice
Im after some advice as Im at a dead end regarding my travel insurance, its a long story but will try and kep it really brief. Last year my family and I went to Spain on a family holiday, My youngest (4) got pneumonia while we were there and spent 5 days in a horrific private hospital plus we were forced to stay an…
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FCDO Advice UAE, Qatar, Bahrain
FCDO advises against all but essential travel to United Arab Emirates, Qatar and Bahrain.
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hotel near gatwick/park and stay?
hi Live up North but flying from Gatwick with family down there in April. The flights been changed so will need a hotel on return before the drive home. Anyone any recommendations for either a park and stay, or parking, then nearby hotel to spend the night. I found one reasonable priced one but it had poor reviews and was…
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Holiday accommodation nightmare
Good morning I have an ongoing situation regarding a holiday which was planned in January and am hoping someone can advise me of my rights and options. We are due to travel in 6 days. I booked flights abroad with Ryanair and holiday accommodation with Booking.com at the beginning of January. Each of these were paid in full…
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