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eToll app
Anyone used it for driving on the continent? It seems to have mixed reviews in the app store so was wondering if anyone had real world experience. many thanks
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Annual multi-trip cover not covering trips spanning two ‘annual’ periods
Hi all. I’ve just had a conversation with my travel insurer (StaySure) and am totally baffled by their response to my question that I feel I need your thoughts on this - surely the insurance industry doesn’t all operate like this?? I have a currently Annual Multi-Trip policy with StaySure that expires at the end of…
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Preparing small claims court case against Axa travel insurance
I'm posting here for the benefit of others, firstly to warn them about LoveitCoverit travel insurance (by Axa) and secondly to post about my case and progress. Long story short (won't bore you with all the details), our daughter fell ill the night before our scheduled flight and was unable to travel. She and some of our…
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holiday insurance
I have booked a package holiday for 2026. Just wanted to check about travel insurance as when I went to get online quotes as I am waiting for an outpatient appointment (which could be months yet) to see cardiology I can not get a quote. Now I have other pre exisiting medical conditions and would never think of going away…
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Saudi Arabia E visa for short visit...need to renew it before old one rxpires
How do visas work in these circumstances? I got an evisa for Saudi Arabia in January this year and went for 2 weeks in Februrary and had a great time.The e visa is valid for a year and multi trip not, exceeding 90 days in total. I want to go again in January 2026 but the current evisa expires 2 days after the day I want to…
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ABTA Arbitration Advice Please/Chance of Success
Looking for help on whether anyone with experience in ABTA
Arbitration thinks we would have chance of getting at least £3000 refund for
our holiday. This is long post: there were also customer service issues (we were treated diffierently after we raised issues, ignored etc) and 1 resturant was closed (I have WhatsApp…
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Ehic card
When you get treated abroad using the card who in uk gets notified of it? Nhs? Your gp? Thanks
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How can I change hotels without too much cost?
Booked Royal Atlantis Icon in April this year for September costing £1916 for 2 adults and after realising the advertised picture was AI generated I joined a Facebook group to follow the progress of the hotel. There has been lots of problems with the hotel and found this out through the Facebook group, issues have ranged…
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booking.com has become incompetent & dishonest. Not worth any discount perks.
Today, I've experienced the nadir of booking.com's incompetence and dishonesty. Twice. 1st instance: trying to change a business-class flight dates because of illness. After hours of being kept waiting - and being charged a price a third as much again as listed on their website for the date change, PLUS having to make a…
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Booking.com and VAT
I used Booking.com to book a return flight for two to Germany, flying with Eurowings. As this was a business trip, I wanted to separate the VAT from the total cost of the flight and airport taxes, as I don't know what part(s) of the fare are VATable, and those that are not. But Booking.com don't provide VAT receipts,…
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Company (ExclusiveShortStays) asking me to sign a tenancy contract for a 2 night stay in Birmingham
Booked a 2 night weekend stay in Birmingham for me, my wife and our 3 year old son. Paid up front £235 for a 1 bed apartment. Once the money had left my account, they ask for my ID (not legally required for UK nationals, but they say they need it so whatever). They say they can't take it at the property so need me to email…
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Travel company charging ATOL fee
I have never paid fee for my ATOL certificate. Doing a research, it says that the ATOL certificate is part of the package holiday and there is no extra charge for it. However, I've just come across a holiday package with Lumle Holidays with this message: The price will appear slightly lower than advertised when clicking…
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Has anyone had Gites de France come back with a claim for damages after you return from holiday?
Last week we were on holiday in a gite we have booked multiple years in a row. First time being in 2018. We love it, care for it like our home, leave it spotless and book again for the following year. This time we stayed my husband had a accident with a corkscrew which he dropped on the edge of the ceramic hob which…
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Deposit Query
Am a bit bummed as we stand to loose 180 because we booked an easyjet holiday through a travel agent, we found out had we done it ourselves it would be refunded, we have tried to rebook with them but each time it's says there is no longer availability for the new booking we want, its of a lesser value so there is a 25…
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additional flight costs for all inclusive fly/cruise holiday
Just had ROL call and email me saying our ATOL covered APT July 2026 Balkans Cruise now has an additional £502 costs for the flights from Heathrow which were included when we booked and paid the deposit in March 2025. APT T & Cs say tickets are bougt for us once we pay the deposit, yet 5 months alter they are asking for…
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Travel pillows
I've only used a travel pillow, just a cheap u-shaped one, once and disliked it. In a few months I'm taking a long-haul flight after a cruise. I can't select my seat so will probably end up in a middle seat. I'm wondering if a travel pillow would be helpful. According to a Which? review the Trtl was the best buy. They are…
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Best place to get some euros
Hi all, We are going to Spain next Friday to see friends just for the weekend and needs euros. Where is the best place to buy euros whether in a shop or online and is there a best day of the week to buy them so we can get maximum value for our money? We will only need 150-200 euros Any advice would be most appreciated Kind…
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Travel insurance
There was a post recently but I cannot find it. I have to travel abroad and currently have a travel insurance which expires on 2/09/25 which i will be when I am already abroad. Should I buy a new travel insurance and start on the day I travel? or start it on the 02/09/25? or just extend the current one? I don't think the…
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Save about £400 if book flight via an online travel agent..??
Looking to book a return flight from Heathrow to Hong Kong. Booking direct with airline is about £1400 (Cathay Pacific / BA) and booking with online agent is about £900 - £1000. I am not sure whether I should book with travel agent? if the tarmac melts or delay cause by the heatwave, the airline will rebook me on to…
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Alert: trip.com refuses refund on cancelled Italo train tickets
I had train tickets booked from Milan to Venice, and from Venice to Verona on trip.com. Italo (Italian train operator) cancelled the whole line in August due to repairs. Not only trip.com didn't inform me of this, they also failed to refund me, sending me to Italo website. Resolver.com is absolutely useless, I just get…
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Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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