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Downgrade of hotel
Wondering what peoples opinions are:- Received email from company stating hotel we have booked has been changed from a Platinum category to a Sun category. email states all facilities still the same - however it states we have access to 7 restaurants - when we booked it was 11 restaurants. Went to online chat with company.…
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Flight cancelled by airline one year ago and I have not received the refund yet
Hello expert:I booked a flight from Cancun to Madrid through Kiwi.com for the 5/Aug/22 but the flight was cancelled by the airline on the 17/Jun/23 with no explanation and Kiwi offered options not convenient i.e. higher price and different date. They say they will contact the airline (Wamos Air) to ask for a refund but…
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Whats going on with Booking.com?
I am a holiday let owner using Booking.com to advertise my property. I've just had an email from Booking.com stating they are going to perform 'maintenance' to their finance system next month and will not be paying out to property owners from 28th June to 24th July. This is a busy time of year, and we still have to pqy our…
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Holiday to South Africa 4 weeks, my annual travel insurance not valid for health due to blood tests
I'm 62 and have some pre existing health conditions which I paid extra for with annual travel insurance. I have been undergoing some blood tests but don't yet have a diagnosis so my insurance company says I am not covered for health including my pre existing conditions. I am due to go on Safari in South Africa alone on…
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Massive reduction in holiday price.
Booked a holiday on 15 March starting 4 July for 11days, price £3975pp. Offer was a reduction of £770pp. As of 30 May price reduced to £2383pp, a reduction of more than 40% on the price paid. At time of booking I had asked if the price would be further reduced. The response was that it was selling well and no further…
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FLIGHT MISBOOKING
We booked a flight with Norwegian Airways from Riga to London Gatwick via Stockholm in January paying Booking .comWhen we were due to fly we were told by Norwegian Airways that the Riga to Stockholm flight schedule had been amended in January and the flight booked did not exist.They said it was Booking.com's error and they…
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Can you take non UK airlines outside of CAA or any other regulatory body to small claims court?
Specifically in my case, Qatar Airways. Details summary - Flight from Maldives to Doha (for a connecting flight to London) did not take off due to technical difficulties (Boeing 777) , we sat on plane for c4 hours as they tried to fix it. They failed, we were disembarked, put up in hotel, came home on Airbus A350 24 hrs…
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Flight cancelled and poor option offered.
Hi MSE Experts, hope you can help. We booked a cruise and stay through a local travel agent but the outbound flight has been moved from the Friday afternoon to the Saturday meaning we would miss the cruise which sails the next day. We are been told that the only option we have is to accept a later flight with a different…
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Travel Insurance after being referred to a Rheumatologist
Hi, I've been referred to a rheumatologist but apparently there's a 45 week waiting list and in the meantime I can't get travel insurance until I've been diagnosed, is there anything I can do
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Interest charges on cash withdrawals from Turkish banks
I'm off to Turley in around 10 days. I have been told that some Turkish banks are charging up to 8% on cash withdrawals (in Turkish Lira). I use a Halifax "Clarity" card for all my transactions abroad. Can you tell me which banks are making these charges and which are not?
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Cruise Insurance
I’ve booked a cruise for 2025 how do I get insurance to cover the large deposit I have paid. I currently have European cover with my bank but it’s a world cruise so I know I need worldcruise cover but not sure how to get advanced insurance thanks
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Long stopover search tools
Are there any tools where you can search and buy tickets with a long stopover eg a couple of days? Would be a good way of combining two mini holidays in one. I've looked at multi-city options as well as booking two return trips, both of which are more expensive and the two returns option means separate tickets, which can…
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Flight cancelled took earlier flight reduces compensation
Hi guys, so our flight was cancelled the day before our flight, we were offered a downgraded flight with multiple stops, this was declined. They said we could not get an equivalent flight for another four days, this was impossible as we had commitments with livestock.We spent a few hours checking and found a flight that…
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Buying air tickets from an agent.
Under what circumstances (if any) is it sensible to buy air tickets from an agent rather than directly from the airline, and when doing this how can one protect oneself? (As an example, the airlines in Turkey have websites that do not work when I try to use them. And of course sometimes agents offer fares that seem lower…
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Paid for Ryan air tickets which have not appeared
My younger sister wanted to visit our older sis. We booked her a return ticket from Manchester. This may be the last time anyone sees big sis .The sight kicked out and no ticket or confirmation came. They HAVE taken money for tickets from her credit card over £200, bur say the emails and phone number are not hers and wont…
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Chase Card or cash for South Africa
I'm going alone on a Titan travel Safari Adventure in South Africa. Most of my meals & drinks are included. I'm hoping to use my Chase Card while there, so exchanging only £50 into Rands. Will my chase card be widely accepted or should I take more cash
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Existing conditions travel insurance
Hi I am asking for my 85 year old Mum who is going to Majorca this month with her 87 year old friend. Mum had lung cancer surgery in November 2022 and they removed all the cancer. At her last checkup in May, her specialist has given her a clean bill of health, said the cancer is gone and there are absolutely no signs of it…
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Damaged Passport Disaster
We arrived at the Singapore Airlines desk for our trip of a lifetime to SE Asia and were refused boarding because my husband‘s passport had a slight tear on one of the pages. Our Saga insurance (not open at weekends!) says that we are only entitled to a maximum of £750 in compensation for the denied boarding, and nothing…
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Heathrow cheapest Hotel & Parking
We are travelling down from North West the day before our flight at 8am from Heathrow so need 1 night stay & parking for our holiday. What are the cheapest options & easiest to reduce my stress as never done this before!
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Two Weeks Beach Holiday With Only WizzAir Cabin Bag
Going on a beach holiday next year with WizzAir and totally begrudge paying extortionate fees for hold luggage. How feasible do fellow forumites feel that it is for a man to survive for two weeks with only the contents of a small carry-on bag? I have invested in manual vacuum bags and the appropriate sized bag. I'm not…
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