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Booking.com - owner insists I use an external link to pay
Hi all, I made a reservation for an apartment (in France, if that's relevant) through Booking.com, and despite having valid card details to take payment through Booking.com, they are insisting I pay through a link which they have sent me in the in-app messaging service. I made several other bookings which had no issues…
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Wizz air cancellation policy
Hello, I hope someone can help. no judgement please In January we booked four flight from Liverpool to Gdansk for a family holiday this coming August. A couple of months later we were gifted a large cash sum by a family member, for the purposes of buying a property to suit my disabilities. We don't get the money in cash,…
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Treated pre-existing condtions for travel insurance
I've recently had a few abdominal issues. Tests were carried out and it was found I had both Helicobacter pylori and gallstones. I have had the required antibiotics for the H-pylori an am awaiting surgery for the gallstones. The issue is when I contacted my travel insurance company to declare these conditions they declined…
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Club la Costa Timeshare
My son and daughter in law purchased a timeshare with Club La Costa in Spain in Oct 2019. They funded this though a loan with Hitachi. The timeshare is on a point basis with points rights of 1,000 until 2034, they attempted a claim against CLC and Hitachi which has been rejected by FOS. However they cannot use the points…
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Annual Travel Insurance - with existing conditions - ongoing declaration of medical
Hi, I have an existing annual travel insurance policy with pre existing conditions (joint with my wife), and I have to declare every time I effectively have any treatment, including every doctor visit. That's fine, but I have to call up as I can't do it online. This is a total pain, as basically they go through every…
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Martin Lewis: A warning for anyone who's booked their holiday this year
If you've booked a holiday and haven't sorted your travel insurance yet, do it NOW. Many leave it until the last minute, but if something happens that stops you going, you won't be able to get your money back, as MoneySavingExpert.com founder Martin Lewis warns in the latest episode of ITV's The Martin Lewis Money Show…
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Travel Insurance renewal
I have annual travel insurance through my bank account. It includes notified medical conditions. This will expire four days after I return to the UK. If I were taken ill and unable to return before the travel insurance expires would I still be covered? Is it worth renewing my policy although I have no more holiday plans…
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Travel credit cards for low earners?
I'm an aspiring digital nomad looking into travel card options so I can start saving money and credit towards free flights, hotels and more so i can travel the world and work remotely on a budget. According to the credit card soft credit checker on here, i'm not eligible for any of the best travel credit cards (aka where…
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Liverpool Airport
I wonder if anyone has any discount codes for the official Liverpool Airport cap park. We have been quoted £155 for 11 nights in May. As we are travelling down from Durham we wanted to park on official car park site as our return flight from Egypt is not due in until 2.30am. Any advice would be appreciated.
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ESTA expiring
Just a heads up - I received an email from the USA homeland security regarding my ESTA, saying it was due to expire in 30 days . When I checked it it said it was due to expire on -04/09/25. On checking with them It is in fact the 09/04/25 - they of course use a different date format to the UK. Worth checking your documents…
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Mobile Only Price?
I was searching online for hotels the other day, and I saw a message for a couple of the offers, that said "Mobile Only Price." What does that mean?
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Revolut Standard Plan (prepaid Travel Card)
Tried to sign up to this as my son uses it when travels abroad and thinks it's great. The only way to get an account is via the app but once in the app, you have to chose a Plan. No problem, but...there is no option to chose a Standard (free) plan, just a choice of paid Plans. The only way to contact Revolut is via the app…
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Travel adaptor
I'm looking for an adaptor to use on a cruise. It needs to adapt from UK to US sockets (to clarify the socket in the cabin will be a US type) I have an old one that I could use but I'd like one that also has a couple of USB outlets. I'm befuddled by the offerings on Amazon. Top priority for me is safety. Thanks for any…
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Inconsistent order of names when applying for a passport
I write this on behalf of someone who was born in Africa but has
worked for the NHS for about 20 years, with a series of visas/work
permits and now holds dual citizenship. Like many Africans, she has
two Christian names, an English one and an African one. In Africa she
uses the African name as her first name and the…
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Last Minute Cancellation Fees
It is correct that LMDC can charge a cancellation fee of £1,600? Hi all, I foolishly booked a package holiday and cancelled it through last minute . com. BackgroundI purchased a package holiday to Tenerife, then due to some personal matters I had to cancel this within a few hours - probably less than 9 hours - the trip was…
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Holiday problems and complaint
Late January my
wife and I decided to do something special to celebrate our 51st
wedding anniversary and the fact we will both have our 70th
birthdays later in the year. We
booked a 2 week all-inclusive holiday to Jamaica with TUI, 3rd
to 17th February, thinking it would be a relaxing break. It
didn’t start out well, we…
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Passport Water Damage
Hi All, I'm finding it difficult to get a straight answer from anyone, so thought I'd try to see if anyone has had a similar experience. My passport got damp in the rain and now it's dried the pages are wavy. All the information is still legible, the laminate has not peeled and all the stamps are still in one piece. The…
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Airline change - options?
I logged into my flight schedule and find that due to a
change to my original booking, I will now miss my connecting flight. * Date of Flight: 5 May 25 * Flight 1, Delta: BHM > ATL * Flight 2, Virgin Atlantic: ATL > LHR I specifically paid extra to ensure I flew Virgin Atlantic
ATL > LHR and not with another Delta for the…
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Travel agent error with Stay and Cruise package holiday
Hi MSE Forum Members Last week we booked a Stay and Cruise holiday which was advertised by quite a well known travel agent. The package included all flights, a seven day stay in Zante followed by a seven day cruise from Piraeus (Athens Port). On receiving our confirmation we checked the timings and found that our flight…
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Love Holidays Downgraded My Hotel - advice needed
Hi everyone, I’m reaching out for guidance regarding an issue with Love Holidays. Three weeks ago, I booked a holiday through Love Holidays, selecting The Moon Palace The Grand as this is the hotel we got married at back in 2013 and holds lots of very special memories for us. I’ve been informed that my booking has been…