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EasyJet holidays incorrect resort details
Does anyone have any advice on where we stand on this? We received it 3 weeks before we go on holiday and they refuse to offer any compensation, and it’s too late to organise an alternative holiday for an equivalent price. Other forums show that people have had this at 1 days notice before they go on holiday. Surely it’s…
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"EU/EEA/CH" Fast Lane
Have I read it right that there will be no change to this at EU airports? Something like "EU/EEA/CH/UK" ? Just e-gates opening up (which are not available to families and some other people) which they were doing anyway?
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Email asking if we want to change hotel or cancel or put up
We had an email yesterday saying our hotel in Egypt is having major construction and renovations before, during and after our holiday from 8 am to 11 pm. They have offered 1. to change our hotel but we have to pay the difference, which being so close to the date not a lot available and the price is over £800 per couple…
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Booking hotels in Spain
I tried to book some hotels in Spain via booking.com using the pay later option. Shortly afterwards my credit card was frozen due to a suspicious transaction. The name on the transaction was not booking.com nor that of the hotels or their parent group. The transaction was made in Switzerland but booking.com is based in…
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Late deals
Late deals I have flexibility for locations and dates during the year. I have been reading https://www.moneysavingexpert.com/travel/travel-tips/#keyaccommodation
and the section Travel tips for when booking accommodation I am not keen on the uncovering secret bargains options. I have looked at Lastminute and Travelzoo –…
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Travel insurance providers
who would be the top travel providers re customer service? I hear Axa are a nightmare and to be avoided, and several companies (e.g. Coverwise) use Axa.
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Etihad charged me £1600 at the desk to take 3 suitcases to Australia! How can I get my money back?
I recently booked a flight with Etihad through Expedia for my Australian wife and children to visit family in Australia for Easter (I didn't go because we couldn't afford it!). Upon arriving at the airport, I was hit with with a £1600 charge for 3 checked bags because I unknowingly booked one of Etihads new pricing tiers…
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Malaga Airport - passport control on departure
Last year, same Sunday as yesterday, we had a stressful nightmare experience queuing over an hour in the passport queue for departures - no management or supervision of passengers - only just made the final call for our flight, as did many punters with other airlines.We had spent 10 minutes in duty free, totally unaware of…
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Back-dated Avios or Reward Points from Cathay Pacific
We flew on Cathay Pacific from UK to Hong Kong/Singapore return 3 months ago. Can we get any back-dated Avios points (or similar?) for these flights? (I calculate around 35,000 are due) We already have BA Club Accounts. We didn't have Cathay memberships, so I set them up yesterday, & applied. BUT I only have minimal…
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cancelling a seat on easyjet, any chance of getting anything back?
Hi, i've trawled through a lot of the previous topics but i can't see anything close enough to may situation. I booked return flights for my family and my sons girlfriend to Majorca in the summer. My son and his girlfriend have subsequently split up. She won't be coming with us. As far as i can see on Easyjets site there…
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Europcar Premium Protection - Any Catches?
Hi, I have booked a hire car in Italy for a week. I had already purchased car hire excess insurance from Eversure for about £13 but after some consideration, I am thinking of going for Europcar's premium (zero excess) plan. The main reason is to avoid any of the potential stress of having to claim back for any repair work.…
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Looking for advice – Loveholidays / EasyJet situation
Can anyone advise please. I have a holiday booked to Turkey for July through love holidays which my flights are fully paid for.Due to a change of plans, I want to travel in December to Lanzarote. As a result I want to cancel the hotel / transfer element of the original holiday and move keep my flights with EasyJet and…
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Holiday Ammendment Issue with Well Known Holiday Company
I am desparately looking for advice on the following. Booked a holiday (Flights and Hotel in Lanzarote) with a reputable online ATOL company. for 20th Nov to 29th Nov. Flight operator advised me that the flight out has been changed to a day later and I therefore let the holiday company know straght away. There are no…
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Has anyone used Gigasure insurance
I've used a comparison site for travel insurance, I have medical issues but nothing terminal and the search has brought up Gigasure. I'm liking their set up, the policy, having an app etc but I've never actually heard of them. According to Google they're in London and are on trust pilot but only have 35 reviews so I'm…
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Serbian Dinar
*I know this has been asked before but it was over 10 years ago and wondered if the advice had changed. We're travelling to Serbia at the end of the month (Belgrade and Bor) and were wondering what's the best way to get currency/spend as it's a closed currency. There's only 1 retailer here that can get it. I have a prepaid…
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Advice for when to renew/change
Last year in July we took out a European cover travel insurance policy. Now, we have booked to go to Kenya in September on a safari. I called the current insurance company and asked his advice as to the best way to proceed. His first response was to leave changing until renewal. I pointed out that this would mean I wasn’t…
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Travel insurance dilemma
I usually buy an annual, family travel insurance policy covering Europe but this year things are a little different. I have 2 children who will be 18 and 19 this year and also travelling separate to us. We are all travelling further afield also this year, 1 to Australia, 3 to USA and I’m also going on one cruise and to…
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Backpacker insurance when already departed
Hi, my son has been away travelling for 18 months and his current policy expires next month. They won’t extend it any further yet he doesn’t plan to come home until Christmas. Can anyone recommend a policy we can take out for the remaining 6 months? He is in New Zealand. Thanks
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Bristol airport from S W Wales
H all I am going on a cruise in July & flights just been given - 6am from Bristol airport 😭 I normally get the NE bus or train but for this flight time there's no options unless I get to airport middle of the night eg 1am. TBH Bristol from S W Wales (it's not far in miles) but believe it ior not is a right mare to get too…
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Pulling my hair out with easyjet and lastminute.com
I'm facing a frustrating situation with Easyjet and would appreciate any advice on next steps. The Situation Last September (2024), I booked flights through an Lastminute.com for a family holiday. Shortly after booking, my wife was diagnosed with Stage 2 breast cancer, requiring immediate treatment. * I submitted and…