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Holiday cancellation - Help!
Good morning. I'm really hoping for some help, as I'm going out of my head with stress here. 😢 We have a holiday (package) booked for 04/09/25 for a week. It was supposed to be something to look forward to after a horrible year of losing our dog and my daughter struggling with her mental health. Alas, it was not meant to…
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London/Paris/South of France trip 2026
I'm planning a getaway in 2026 with my wife and 6-year old starting with an overnight sightseeing stay in London followed by a visit to Disneyland Paris and on to the South of France. Does anyone have any tips or advice on how to do this in a frugal way without flying?
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Exoticca travel help
Hi, I've been looking at Exoticca holidays I just wondered if anyone on here has used them before and has any reviews of them and there package holidays please?
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Yet another question….
Arriving on night prior to Thanksgiving so trying to organise a grocery delivery as it appears Walmart will close at 11pm through 5am on Black Friday. Cannot open a Walmart account with non USA mobile so having to find a work around. Assuming this is doable Walmarts do not accept Applepay and you have to download their…
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Dreadful reviews since booking
Booked a holiday with Love Holidays for sons wedding, 4 adults and 2 small children. Since booking hotel reviews have been alarming, 5 star resort in disrepair, mouldy rooms, slippy outdoor area and broken tiles to start with. We hoped to change as holiday 8 months away, they said ok and we paid £168 to do this, after the…
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Aerlingus deposit / fare changes
Hello, just looking some advice. About a month ago we paid a deposit for flights to Mexico with aerlingus for next March. The total was €1800 and the deposit was €500. I went to pay the remaining balance yesterday and saw that the exact same flights are now €1500 total. They say I have to pay the original fare, not the…
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TUI - Website - Manage My Booking - Travel Documents [+ early check-in via "Flight Extras"]
Issues: * 1.5 days spread over a week wasted attempting to get TUI to fix this (no apology; no written acknowledgement) * Website refusing to accept correctly entered travel document (i.e. passport) details * After 2-3 hours TUI manager acknowledged website is broken; they are trying to fix & provide work-arounds and keep…
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Merged: TUI - Marella Cruises - mis-sold insurance
This discussion has been merged.
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Cleaning/washing passport
Hi everyone, due to ocd I often clean objects and wash clothes a lot. with bank cards Iand my phone I use a wet wipe. Passport is another issue though as its not as easy as a card to clean, what with all the pages. Can anyone recommend how to clean a passport , by the way it's brand new in the envelope, but for strange…
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eToll app
Anyone used it for driving on the continent? It seems to have mixed reviews in the app store so was wondering if anyone had real world experience. many thanks
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Annual multi-trip cover not covering trips spanning two ‘annual’ periods
Hi all. I’ve just had a conversation with my travel insurer (StaySure) and am totally baffled by their response to my question that I feel I need your thoughts on this - surely the insurance industry doesn’t all operate like this?? I have a currently Annual Multi-Trip policy with StaySure that expires at the end of…
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Preparing small claims court case against Axa travel insurance
I'm posting here for the benefit of others, firstly to warn them about LoveitCoverit travel insurance (by Axa) and secondly to post about my case and progress. Long story short (won't bore you with all the details), our daughter fell ill the night before our scheduled flight and was unable to travel. She and some of our…
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holiday insurance
I have booked a package holiday for 2026. Just wanted to check about travel insurance as when I went to get online quotes as I am waiting for an outpatient appointment (which could be months yet) to see cardiology I can not get a quote. Now I have other pre exisiting medical conditions and would never think of going away…
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Saudi Arabia E visa for short visit...need to renew it before old one rxpires
How do visas work in these circumstances? I got an evisa for Saudi Arabia in January this year and went for 2 weeks in Februrary and had a great time.The e visa is valid for a year and multi trip not, exceeding 90 days in total. I want to go again in January 2026 but the current evisa expires 2 days after the day I want to…
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ABTA Arbitration Advice Please/Chance of Success
Looking for help on whether anyone with experience in ABTA
Arbitration thinks we would have chance of getting at least £3000 refund for
our holiday. This is long post: there were also customer service issues (we were treated diffierently after we raised issues, ignored etc) and 1 resturant was closed (I have WhatsApp…
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Ehic card
When you get treated abroad using the card who in uk gets notified of it? Nhs? Your gp? Thanks
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How can I change hotels without too much cost?
Booked Royal Atlantis Icon in April this year for September costing £1916 for 2 adults and after realising the advertised picture was AI generated I joined a Facebook group to follow the progress of the hotel. There has been lots of problems with the hotel and found this out through the Facebook group, issues have ranged…
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booking.com has become incompetent & dishonest. Not worth any discount perks.
Today, I've experienced the nadir of booking.com's incompetence and dishonesty. Twice. 1st instance: trying to change a business-class flight dates because of illness. After hours of being kept waiting - and being charged a price a third as much again as listed on their website for the date change, PLUS having to make a…
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Booking.com and VAT
I used Booking.com to book a return flight for two to Germany, flying with Eurowings. As this was a business trip, I wanted to separate the VAT from the total cost of the flight and airport taxes, as I don't know what part(s) of the fare are VATable, and those that are not. But Booking.com don't provide VAT receipts,…
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Company (ExclusiveShortStays) asking me to sign a tenancy contract for a 2 night stay in Birmingham
Booked a 2 night weekend stay in Birmingham for me, my wife and our 3 year old son. Paid up front £235 for a 1 bed apartment. Once the money had left my account, they ask for my ID (not legally required for UK nationals, but they say they need it so whatever). They say they can't take it at the property so need me to email…
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