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Hotel flooded no running water
Help what can I claim for my current situation. In lanzarote. Flooded hotel. Pool flooded with filth- a cesspit. No running water. Tui comms have been appalling What we understand is that we have to stay here overnight with no running water and no bottled water provided. Then maybe tomorrow they will help. The pool is full…
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Warning about booking hotels from UK and paying in EU
It's the first time I've booked a hotel in the EU/Spain. This is usually left to our children but I thought I'd give it a go We (me and oh) are going away this week. I found a hotel on the web and there was a link to the hotel site where they said it was "cheaper. Yes, it is/was cheaper but her comes the warning unless…
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Am I eligible for chargeback after online agent is refusing to issue airline ticket that I paid for?
Hi all, I am just looking for some guidance here as I have no experience with requesting chargebacks as I have never had the need to request one. But a few days ago, I was looking for tickets for my travel dates and found a ticket for my dates on an online booking website called viaflights. The price seemed reasonable for…
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holiday cancellation
hi i need some help, i booked a package holiday yesterday with sunshine .co and paid a £60 pounds deposit, but after thinking about it a lot we decided to cancel. I logged onto Sunshine and they reid to charge me £982.12, surely this isnt right! any help greatly appreciated
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Booking.com and gmail/googlemail
Hi. Just wondering if anyone else has had this problem before. For some unknown reason, I ended up with two separate Booking.com accounts but both are with my gmail.com email. I think most probably I've signed in via email somewhere and this almost always use googlemail.com instead of gmail.com. Booking.com however treats…
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Booking .com and LMDC
This discussion was created from comments split from: Last Minute Cancellation Fees.
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cargo ships vessels carrying passengers
Dose anyone know if they still do it these days? Would like a cheap trip from UK to South America, or something close Thanks
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Love Holidays - Refund Rights?
Hi, was wondering if anyone might know or have been in a similar situation. We booked a Corfu holiday with Loveholidays. The hotel had raving reviews on trip advisor, but we unfortunately had a not so great experience and were left disappointed. The hotel took on our feed back and offered a refund. They will refund to…
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Group travel insurance
Hi I’m travelling abroad soon with my daughter, her partner and child I booked and paid separately to them even though we are travelling together and staying at same hotel my question is can I buy group/ family travel insurance for us all ? Or will I have to buy mine separately? Thanks for any help
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Ryanair flight cancelled due to strike action.
My Milan-London flight was cancelled by Ryanair and as they didn't have a suitable alternative I booked overnight stay and a flight with another airline. They said I'm not eligible for compensation as it was "Disruption caused by an external strike action, which was beyond our control". I understand that EU261 is on their…
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Ryanair & Premier Inn (Dublin) Book direct or through an agent
Over the past couple of years, my wife and I have had several city breaks all over the UK. which have always included a Premier Inn stay, plus return train tickets from Newcastle. Everything has gone perfectly .. no problems at all. Now, we are considering our first overseas trip .. to Dublin, which will involve another…
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Brussels airlines customer service
Trying to cancel outward flight only from Birmingham to Brussels due to sudden bereavement of close family member. I wish to retain return flight.. Customer service says I have to wait for a supervisor to phone. Despite daily calls and emails, still waiting after 10 days. In the meantime I had 1 call from New York,…
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Trains to Amsterdam - a long wait in Brussels?
We're planning our next trip to Amsterdam, and our preference is to use the train. However, there are no longer direct trains to and from Amsterdam, we need to change at Brussels. Some of the times we're being offered have a couple of hours wait in Brussels - has anyone done this, and would we be able to leave our luggage…
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Travel insurance - adult children and parents separate insurance
Hello. We have got quote for travel insurance. Some may recall about /meus found it very difficult to get travel insurance as many medical conditions etc. Now, at least one of our adult children is thinking of travelling out with us and returning before us due to lack of annual leave. My question is about us wanting to…
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timeshare exiting
We have a timeshare with club la costa. My husband Mark and I want to exit it but are not sure the best way to go about it. So I wanted some impartial advice. We have had our fingers burnt twice once with ITRA and once with ABC Lawyers, so we are very wary. We didn't lose any money with either of these sharks, we escaped…
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Stanstesd airport
Anybody got any promo codes etc. April 26th to 29th best up to now £62 at maple leaf TIA
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Travel insurance for 2027
Hi I have booked a cruise for Jan 2027. We paid deposit today . so I am looking to get insurance sorted asap. As always told to do on here. problem is none goes to 2027 aug 2026 is late I can get to . will I need to wait now or is there any out there that covers that far ahead .
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Holiday Cancellation After Cancer Diagnosis
Hello, I've recently been diagnosised with breast cancer. We had a package holiday booked with TUI but with Ryanair flights which we were due to go on in September. We now won't be able to go as I will still be being treated and unable to travel. We have only paid £100 deposit so far with the remaining deposit due at the…
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We are considering travel insurance, annual Vs temp cover
I've been looking for travel ins as mentioned above. So far, my understanding is that a single trip works out a lot cheaper if you go abroad once a year or even twice to possibly three times. The annual cover works out if you are travelling more than 2/3 times. Then there is the destination to take into account and you can…
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Nationwide FlexPlus Telephone Numbers
Hi Wonder if anyone can help Not been abroad for many years Changed account to Nationwide FlexPlus for the various options including travel insurance Because we are now going on a cruise Checked online and there are several different numbers which it tells you to call to upgrade the insurance This conflicts with what we…