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Most flexible package holiday tour operator?
Hello all We are hoping to travel for a first ever famioy holiday. However we need a package holiday with a operator that ideally allows to you cancel without a charge or a small fee. Or at very least free outward and return date changes. I have heard TUI Flex use to include free cancellations and free date changes 28 days…
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Balkan Holidays Closing Down
Balkan Holidays (Bulgaria specialist as well as Croatia, Montenegro, Slovenia among others) has announced it is closing its doors after trading since the 1960s. Had quite a sizeable operation from UK regions at their peak with their own charter airline. Seems like it's a controlled wind down of operations rather than…
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Co-op Bank Everyday Extra account - raising travel insurance cover to £18 monthly
Effective 1st July 2025.They became a subsidiary of the Coventry Building Society on 1st January - the new owners are making changes obviously.To be realistic I'm not sure how they mananged to maintain the monthly fee at £15 for so many years.Still a good deal deal, especially as a joint account IMO, as the age limit…
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Issues with package holiday
Hey everyone, I am very new to this, and uncertain if there is anything that I can do other than make a complaint to the company I booked through following issues with a recent holiday that had multiple issues. I'd be grateful for any advice on the issue. In June 2025, me and my cousin booked a holiday through a well known…
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Greek Flight Cancelled due to industrial action
My flight to Rhodes was cancelled last week due to industrial action. I was texted less than 24 hours before the flight. It turned out to be too difficult to get a replacement flight and so we just decided not to go. I have since received a refund from Easyjet for me and my two daughters. I have looked into compensation…
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Motorhome trip in Canada
We are contemplating spending a month or so in Canada next year, with 2-3 weeks of that touring in a motorhome and the rest visiting family. Looking at Calgary / Banff / Jasper sort of area. I'm getting quotes for motorhomes that are cheaper than New Zealand, and even cheaper than at home. I'm wondering if I'm missing…
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Best time to book airport parking
Hi. I know with flights, the price fluctuates. Is this the same with airport parking?
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Package holidays as a solo traveller
I don't often book package holidays, but I'm trying to go to Greece for my birthday, which is next month (not over the Easter weekend itself, but in the awkward bit) and I've read that's usually cheaper as a package deal. Been looking for weeks and not finding much. Especially frustrated with sites that say they do solo…
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Virgin Points, is it worth it?
I have just done a trip to Mumbai and Vietnam, and so far had a good experience with Virgin. They also partner with Vietnam airlines so you can transfer points. There were 9 people in the family so thinking of opening a family account to collect these points. I would prefer to break my journey in Mumbai (it works out a…
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Booking flights through 3rd party?
I've been looking at flights for a trip later this year. I use google flights to search and then it gives options of who to book with.There is a big price difference from booking directly with airline and booking via 3rd party providers such as Booking.com, Flightnetwork, Goto Gate........Are these 3rd party providers…
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Hire car cross border charges
I recently hired a car from Belfast to drive to Donegal in the ROI for 8 days. According to the rental agreement the border crossing charge is £48 plus an unspecified foreign use charge. I rang the rental office in Belfast to get a total charge. I was told £72 (£9 per day). I rang the head office number to check this…
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Compensation for Holiday due to Hotel being substandard
Hi all, do you think i have a case! A well known tour operator offered me 1 night refund due to issues with a hotel abroad during our holiday! i then complained to the hotel chain and managed to get a 2 night refund from them payable through the tour operator as per there stipulation, as they were our booking agent. they…
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BA stolen my Avios points !
I tried to pay for seat choice with Avios points for flights to Hong Kong and return from Singapore . I did this 4/1/25 . Tried 3 times for 4 seats and it failed to finalise the transaction so paid by cash . But they took out 277,800 Avios in error . I have repeatedly phoned them since then ( many hours ) and they always…
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Airline Cancelled flight and refuses to transfer us to an alternative carrier
I have scheduled flights booked but the airline has cancelled our flights and consolidated them with the same flights the following day for both outgoing and return. I've booked hotel and transfers independently and to cancel and rebook them is now much more expensive. I'd like to adhere to my original dates and there is…
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Travelling to Benidorm do I need an ETIAS
Hey guys In feb i went to spain with my UK passport no issues however Im due to go again in a couple of weeks and now been told I may need this ETIAS thing which im already very confused about can anyone help?
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Advice needed with holiday
Hi all, need some advice on what to do with package holiday that I have booked through Easyjet Holidays. We are a group of six people, three couples, and were due to go on holiday this coming Tuesday, Unfortunately two couples have had to cancel holiday due to ill heath. Can I ask what is the correct procedure to do?…
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Holiday Cancellation Due to Illness
Hi, I booked a short break through On The Beach to go to Majorca, paid in full on credit card but had to cancel at last minute due to my being taken ill. Understood that we would lose the cost of the holiday, but when we claimed back on the insurance, they said that we could claim back the ATOL fee plus the APT from On the…
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Booking flight only, admin fees and change of dates etc
Hello I've been looking on another holiday where we will again be booking flights and hotel separately. Is there any advantage of booking a flight and hotel together, IE, you get better T&C's if you need to change the date/time of flight etc as opposed to flight only We are flying out this week, and we talked about…
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Hotel flooded no running water
Help what can I claim for my current situation. In lanzarote. Flooded hotel. Pool flooded with filth- a cesspit. No running water. Tui comms have been appalling What we understand is that we have to stay here overnight with no running water and no bottled water provided. Then maybe tomorrow they will help. The pool is full…
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Warning about booking hotels from UK and paying in EU
It's the first time I've booked a hotel in the EU/Spain. This is usually left to our children but I thought I'd give it a go We (me and oh) are going away this week. I found a hotel on the web and there was a link to the hotel site where they said it was "cheaper. Yes, it is/was cheaper but her comes the warning unless…
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7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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