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Expedia - ATOL Certificate not provided (27 days til travel)
Hi everyone, I booked a package holiday through Expedia to Dallas that is supposed to be ATOL protected. My booking confirmation states: "Your booking is financially protected by the ATOL Scheme (under Expedia, Inc.’s ATOL number 5788). Your financial protection: When you buy an ATOL protected flight-inclusive Package from…
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Travel insurance after medical tests
I recently had a prostate biopsy which came back clear of evidence of cancer. The hospital will follow this up with regular PSA tests to track my progress. Unfortunately my travel insurers say that since the consultant has not discharged me, these ongoing tests constitute investigations for an undiagnosed condition, and…
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Mexico cancun
Going here next year july-aug for my son's wedding. Thinking ahead should i take peso's or dollars? cash or a card of some type. Will be travelling from uk and will be staying at Grand Sirenis Riviera Maya resort and spa any advice welcome.
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Holiday in Disney world Orlando gone wrong
So in August 2024 after a real though year of family deaths I decided to get a loan out and treat myself, my wife and daughter to a once in a life time holiday to Disneyland Orlando for Christmas we flew from Heathrow 19th December and was meant to return 27th December. the first few days went absolutely spectacularly and…
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Aer Lingus customer service & voucher issue
Hi all, i am currently awaiting a voucher currency change (from dollars to Euro) to enable use for flying out of Dublin. It has been 3weeks now, I already have the voucher in original dollar form. 3weeks, all they have to do is a simple currency change, click of a button job, but it's going nowhere endlessly. Constantly on…
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cruising from Southampton with Oxygen
Myself and my Sister would love to take my Brother who has Downs syndrome on another cruise. However, he now has an oxygen prescription. He uses a concentrator at home and bottles out and about. Looking for some advice from people who are in the same situation and have cruised from Southampton. We would be looking to catch…
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booking ferry to a eurocamp site
hi - so I booked a eurocamp holiday a few weeks back, then went off to book ferry. the prices all came up at around £230 return via all the providers. i then got a quote off eurocamp to add the ferry crossing and it came up at £68.20 return for the exact same crossings that are over £230 directly with P&O, so my tip is get…
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Package Holidays - Tour operators breaking law by not providing emergency assistance.
A package holiday is where a tour operator puts together separate elements of travel of a holiday such as flights and hotel to form a package. Legally any such arrangement is governed by The Package Travel and Linked Travel Arrangement Regulations 2018. This arrangement provides the consumers with far greater protection…
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Qatar Airways changed flight times - lost free seat selection
Hi there I booked flights with Qatar Airways just before my gold membership status ran out. That gave me free seat selection. I've now dropped to silver status. The airline has changed the flight times slightly. In doing so, they cancelled my seat selection. Silver status doesn't give free seat selection. Booking the…
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Love Holiday Package flight cancellation
We've been sent a message this morning from Love Holidays, stating that our return flight for our package holiday in June has been cancelled. They have said that our ticket has been changed to an 'open ticket' and we have to find an alternative flight for the same value, any extra will have to be paid by us. We bought the…
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LastMinute.com
Any advice on getting my refund from last minute.com I’m now over a month waiting same reply to emails getting nowhere
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COVERWISE
I have used Coverwise many times for travel insurance and whilst the prices are good there is a reason. Woe betide you if you make a claim! I claimed on 9/10/24. They will do all they can to delay a resolution and make it extremely difficult all along the way. Constantly ignoring information, requesting multiple times the…
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Should we insure together or seperately?
We've booked a holiday in Cyprus for myself + husband, also my son + girlfriend. They live at different addresses. I had thought to get travel insurance for myself & dh and let son & gf get their own, to avoid having to ask gf about her personal medical history for the quote. Would this complicate things? is it better to…
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2 PNR Issue and LastMinute.com and Ryanair doing my heed in
Afternoon - looking for guidance on what I can do with the following issue: My daughter booked 3 x return flights Edinburgh to Lisbon for a Hen Party departing on Friday 18 April and returning on Monday 21 April. After about 3 weeks she received an email from LastMinute.com advising that Ryanair had changed the inbound…
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Prepaid card for kids on holiday
Is there an appropriate prepaid card option for kids (early teens), so that I can load with Euros before they go and they can spend easily without getting ripped off with large fees? Thanks.
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Gap360 tour cancelled midway through refuse refund
My daughter is currently midway through a Gap360 tour of East Australia. They are currently heading on a coach to Townsville but has been told the trip won’t be able to go any further due to the weather. The tour should have continued up to Cairns eventually. The tour guide is saying that they will probably be left at…
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Travel Insurance during transit
I'm just about to buy a single trip travel insurance. 1. Am I covered while flying/sailing to my destination, should I fall ill, have an accident or have items stolen during a flight or ferry journey? 2. If I change flights and have to wait for a few hours in an airport, how does that work? Do I need to include the country…
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Booking.com free taxi transfer scam
I booked a stay with booking.com. On the search results page it showed a banner saying they offer a free taxi transfer for stays of over £251 to this city. I selected a stay advertised as £253 and it said the free taxi transfer was included. There was then a tick box on the final booking screen for the free taxi transfer…
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Flights: help required on how to claim
I had an unfortunate situation with an airline for which I think they should compensate me but I'm not sure how I should do it. We called the airline to change the return date of the flights. We couldn't get the payment link to work, so the agent on the phone asked for the credit card details so that they could process the…
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Rhodes private guide and day trips
My husband and I are celebrating our 25th wedding anniversary this year and have decided to leave our children at home (don't worry, they're old enough to look after themselves!) and have our first short break without them. We haven't flown or had a foreign holiday since our honeymoon in 2000 so its quite daunting for us!!…