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Virgin Points, is it worth it?
I have just done a trip to Mumbai and Vietnam, and so far had a good experience with Virgin. They also partner with Vietnam airlines so you can transfer points. There were 9 people in the family so thinking of opening a family account to collect these points. I would prefer to break my journey in Mumbai (it works out a…
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Booking flights through 3rd party?
I've been looking at flights for a trip later this year. I use google flights to search and then it gives options of who to book with.There is a big price difference from booking directly with airline and booking via 3rd party providers such as Booking.com, Flightnetwork, Goto Gate........Are these 3rd party providers…
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Hire car cross border charges
I recently hired a car from Belfast to drive to Donegal in the ROI for 8 days. According to the rental agreement the border crossing charge is £48 plus an unspecified foreign use charge. I rang the rental office in Belfast to get a total charge. I was told £72 (£9 per day). I rang the head office number to check this…
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Compensation for Holiday due to Hotel being substandard
Hi all, do you think i have a case! A well known tour operator offered me 1 night refund due to issues with a hotel abroad during our holiday! i then complained to the hotel chain and managed to get a 2 night refund from them payable through the tour operator as per there stipulation, as they were our booking agent. they…
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BA stolen my Avios points !
I tried to pay for seat choice with Avios points for flights to Hong Kong and return from Singapore . I did this 4/1/25 . Tried 3 times for 4 seats and it failed to finalise the transaction so paid by cash . But they took out 277,800 Avios in error . I have repeatedly phoned them since then ( many hours ) and they always…
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Airline Cancelled flight and refuses to transfer us to an alternative carrier
I have scheduled flights booked but the airline has cancelled our flights and consolidated them with the same flights the following day for both outgoing and return. I've booked hotel and transfers independently and to cancel and rebook them is now much more expensive. I'd like to adhere to my original dates and there is…
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Travelling to Benidorm do I need an ETIAS
Hey guys In feb i went to spain with my UK passport no issues however Im due to go again in a couple of weeks and now been told I may need this ETIAS thing which im already very confused about can anyone help?
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Advice needed with holiday
Hi all, need some advice on what to do with package holiday that I have booked through Easyjet Holidays. We are a group of six people, three couples, and were due to go on holiday this coming Tuesday, Unfortunately two couples have had to cancel holiday due to ill heath. Can I ask what is the correct procedure to do?…
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Holiday Cancellation Due to Illness
Hi, I booked a short break through On The Beach to go to Majorca, paid in full on credit card but had to cancel at last minute due to my being taken ill. Understood that we would lose the cost of the holiday, but when we claimed back on the insurance, they said that we could claim back the ATOL fee plus the APT from On the…
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Booking flight only, admin fees and change of dates etc
Hello I've been looking on another holiday where we will again be booking flights and hotel separately. Is there any advantage of booking a flight and hotel together, IE, you get better T&C's if you need to change the date/time of flight etc as opposed to flight only We are flying out this week, and we talked about…
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Hotel flooded no running water
Help what can I claim for my current situation. In lanzarote. Flooded hotel. Pool flooded with filth- a cesspit. No running water. Tui comms have been appalling What we understand is that we have to stay here overnight with no running water and no bottled water provided. Then maybe tomorrow they will help. The pool is full…
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Warning about booking hotels from UK and paying in EU
It's the first time I've booked a hotel in the EU/Spain. This is usually left to our children but I thought I'd give it a go We (me and oh) are going away this week. I found a hotel on the web and there was a link to the hotel site where they said it was "cheaper. Yes, it is/was cheaper but her comes the warning unless…
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Am I eligible for chargeback after online agent is refusing to issue airline ticket that I paid for?
Hi all, I am just looking for some guidance here as I have no experience with requesting chargebacks as I have never had the need to request one. But a few days ago, I was looking for tickets for my travel dates and found a ticket for my dates on an online booking website called viaflights. The price seemed reasonable for…
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holiday cancellation
hi i need some help, i booked a package holiday yesterday with sunshine .co and paid a £60 pounds deposit, but after thinking about it a lot we decided to cancel. I logged onto Sunshine and they reid to charge me £982.12, surely this isnt right! any help greatly appreciated
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Booking.com and gmail/googlemail
Hi. Just wondering if anyone else has had this problem before. For some unknown reason, I ended up with two separate Booking.com accounts but both are with my gmail.com email. I think most probably I've signed in via email somewhere and this almost always use googlemail.com instead of gmail.com. Booking.com however treats…
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Booking .com and LMDC
This discussion was created from comments split from: Last Minute Cancellation Fees.
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cargo ships vessels carrying passengers
Dose anyone know if they still do it these days? Would like a cheap trip from UK to South America, or something close Thanks
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Love Holidays - Refund Rights?
Hi, was wondering if anyone might know or have been in a similar situation. We booked a Corfu holiday with Loveholidays. The hotel had raving reviews on trip advisor, but we unfortunately had a not so great experience and were left disappointed. The hotel took on our feed back and offered a refund. They will refund to…
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Group travel insurance
Hi I’m travelling abroad soon with my daughter, her partner and child I booked and paid separately to them even though we are travelling together and staying at same hotel my question is can I buy group/ family travel insurance for us all ? Or will I have to buy mine separately? Thanks for any help
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Ryanair flight cancelled due to strike action.
My Milan-London flight was cancelled by Ryanair and as they didn't have a suitable alternative I booked overnight stay and a flight with another airline. They said I'm not eligible for compensation as it was "Disruption caused by an external strike action, which was beyond our control". I understand that EU261 is on their…
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1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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