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Loveholidays feeling scared of hotel
Hi everyone I’m new here and I hope someone could point me in the right direction please. We have a family holiday booked through love holidays to find out about a week later a family recently return from the same hotel (in Hurghada Egypt) and they was sexually assaulted by the security at the hotel! Drinks being spiked…
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Wizz Air Cancelled Flights - No rerouting??
My flights for 19 people from PMI-LTN in June have been cancelled by Wizz Air. The call centre this morning said that they cannot reroute the flights (new flights with a different airline), it's only a refund and then a subsequent claim back, is that correct?
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Cancellation of Cruise and Flights due to Carrier Imposed Restrictions
Hi all, I booked a cruise with Norwegian Cruise Lines in January 2024 and then made a separate flight booking with British Airways in December 2024 to get us to embarkation point - date of cruise is August 2025. In January 2025 we have found out that my wife is expecting our third child (unplanned) and at date of travel,…
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Jet2 complaints handling
We booked Sol Arona Tenerife this Febuary. We were allocated a Sol room. Unfortunately the bed was very hard with springs utting into the body. Impossible to sleep. Asked for bed topper next morning. That proved of no use. After two nights without sleep asked the Jet2 rep for help. He contacted the customer services at the…
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Petition to rejoin the European pet passport scheme
The current UK pet travel schemes are very difficult to navigate and very expensive. Getting a pet passport from another European country is sometimes possible but also expensive. We could rejoin the Pet Passport scheme. Please join the petition to rejoin the scheme. https://petition.parliament.uk/petitions/701540
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LBA parking
Best car parking (cheapest/safest) at LBA please, travelling from Harrogate tia
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Potential refusal of medical treatment without substantial payment (despite having insurance)?
This morning I read of someone taken seriously ill on a cruise in Panama (Covid and pneumonia) and refused treatment because she couldn't pay it herself immediately. She had travel insurance but the hospital wasn't prepared to wait for her claim to go through. It refused treatment unless she paid by CC straight away. My CC…
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Complaint to British Airways Holidays
Can anyone help please? I made a complaint to British Airways holidays on 6th October and still not had a reply apart from the acknowledgement. The chat bot allows you to check and it says someone is looking into it, then it says someone will look into it soon, alternatively when I check. The site says they are dealing…
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Irish passport application needs Irish grandparent docs
Hi, my husband had two Irish grandparents but doesn't have their birth/ marriage certificates which he'll need to apply for his Irish passport by descent (he's a UK passport holder). He's tried without success to search the ancestry websites for the Irish registry that would contain these - anyone know if there is a way to…
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First passport questions
Do you need interview when apply for first passport online because I wouldn't be able to travel to a passport office if do And what is the waiting time for first passport normally and can you use mother's expired passport number when fill in online details ? Or does it need to be valid passport
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Pay holiday by credit card versus using a travel agent/tour operator
I know if I use a travel agent or tour operator I will be covered by ATOL/ABTA should anything go wrong like the hotel closes down or goes bankrupt or same with the airline. But if I book hotel and flights independently using my credit card for the whole party travelling, will I still be able to claim under section75 if…
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Hotel at airport night before flight
I've been following the prices for a couple of weeks now and yesterday saw the best price over those few weeks. The price was with vio.com. Now they gave me the option to lock in this price without paying anything so my question is what is in it for both vio and the hotel? If the price goes up I get the hotel at my locked…
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Moved: Does Travelzoo have genuine deals?
This discussion has been moved.
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Ryanair name change
My daughter husband and I are all on the same booking to Budapest and back. She has an extra week holiday and now wants to fly out a week earlier than booked.Is it possible to change her name to my sons for the outward flight but keep her name for the return flight. I realise we would need to pay £115. The website is a bit…
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Best time to book a holiday?
Hi there. I am a pretty laidback (ahem - disorganised) person and have always tended to book holidays quite a short time beforehand. Over the last few years, I have realised that (sadly) life does not work like that anymore and that I need to be more organised with things like holidays, especially. As a very general rule,…
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Passport problems
Hi, my cousin has a passport problem. Looking for any advice to move forward at this point please. My cousin has lived in the USA for over 30 years. She holds dual nationality and is married to an American. Almost all her family live in the UK. She and hubby have decided to leave the USA and move to France. She is spending…
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Middle name passport help
My mother's birth certificate says loraine with one r for her middle name but mine says lorraine with the extra r added for her middle name , can I still apply for passport online will it be accepted still once send documents?
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Money Moral Dilemma: I booked a trip with a friend but her fiancé won't let her come - what do I do?
This week's MoneySaver who wants advice asks... I've been away with the same friend for 10 years now. Last year, after she got engaged, we arranged a trip as usual. Then her fiancé decided to come too, booking somewhere ludicrously expensive for them, and leaving me to pay the full cost of our hotel room. This led to an…
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Summer Holiday Advice for 9 people
Hi, We are a group of 5 adults and 4 children (11,12,13,13) looking to go away this August. We would ideally all like to stay together (in 1 property) and be catered for (ie all inclusive or half board) as much as possible. The Boys all love the water so either beach or pool. We would also like other activites to do or…
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Insurance website claims to offer something policy wording precludes. Misleading?
My flight in December was delayed nearly 24h due to fog. As a result I was unable to pick up my hire car at the destinatination and had to hire another last minute at a higher price. So, I was keen to make a claim for the difference - after all it's exactly this sort of circumstance you get insurance for, right? The…
Spotted a holiday bargain? Share any deals, special offers or discounts you've seen for either staycations or trips abroad here.
1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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