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Overseas holidays & travel planning

Get help with questions about international travel including package holidays.

policy T&Cs for pre-existing conditions
My Planet Earth travel policy contains the clause "we are unable to provide cover for any undiagnosed medical condition". This seems to me to get them off the hook for most non-accident medical claims. Is this a normal clause? Or have I just picked a particularly tight insurer? Is it even legal - it has the whiff of an…
Can Anyone Price Match Virgin Holidays?
Hi there, We are looking to book a holiday for a big birthday and I would love to see if I can get it much cheaper. Destination: Maldives Number of travellers: 2 Dates: April10th-April 16th (slightly flexible on dates as long as we are there for April 15th) Room type: Includes 1 x Overwater Villa Pool with Seaplane…
Fines while driving in France
Hi there, I was in a holiday in France and I think I had a speeding ticket with a flash camera. It was a few days ago but I was wondering how this works? will the car rental company send me the fine?
European grand tour by train
Now that I'm retired I would like to do a few of the things I promised myself, one of which is a grand tour of Europe in the footsteps of the Victorians. First of all however I would like to 'try out' the idea by doing 2-4 weeks in France, mainly because I speak the language. I intend to do all of my traveling by train and…
Delay of luggage
Who is responsible for luggage delay when arriving back at a London airport? I have complained to the airline but they are fobbing us off and sending us around in circles. Any suggestions on this?
Loveholidays feeling scared of hotel
Hi everyone I’m new here and I hope someone could point me in the right direction please. We have a family holiday booked through love holidays to find out about a week later a family recently return from the same hotel (in Hurghada Egypt) and they was sexually assaulted by the security at the hotel! Drinks being spiked…
Wizz Air Cancelled Flights - No rerouting??
My flights for 19 people from PMI-LTN in June have been cancelled by Wizz Air. The call centre this morning said that they cannot reroute the flights (new flights with a different airline), it's only a refund and then a subsequent claim back, is that correct?
Cancellation of Cruise and Flights due to Carrier Imposed Restrictions
Hi all, I booked a cruise with Norwegian Cruise Lines in January 2024 and then made a separate flight booking with British Airways in December 2024 to get us to embarkation point - date of cruise is August 2025. In January 2025 we have found out that my wife is expecting our third child (unplanned) and at date of travel,…
Jet2 complaints handling
We booked Sol Arona Tenerife this Febuary. We were allocated a Sol room. Unfortunately the bed was very hard with springs utting into the body. Impossible to sleep. Asked for bed topper next morning. That proved of no use. After two nights without sleep asked the Jet2 rep for help. He contacted the customer services at the…
Petition to rejoin the European pet passport scheme
The current UK pet travel schemes are very difficult to navigate and very expensive. Getting a pet passport from another European country is sometimes possible but also expensive. We could rejoin the Pet Passport scheme. Please join the petition to rejoin the scheme. https://petition.parliament.uk/petitions/701540
LBA parking
Best car parking (cheapest/safest) at LBA please, travelling from Harrogate tia
Potential refusal of medical treatment without substantial payment (despite having insurance)?
This morning I read of someone taken seriously ill on a cruise in Panama (Covid and pneumonia) and refused treatment because she couldn't pay it herself immediately. She had travel insurance but the hospital wasn't prepared to wait for her claim to go through. It refused treatment unless she paid by CC straight away. My CC…
Complaint to British Airways Holidays
Can anyone help please? I made a complaint to British Airways holidays on 6th October and still not had a reply apart from the acknowledgement. The chat bot allows you to check and it says someone is looking into it, then it says someone will look into it soon, alternatively when I check. The site says they are dealing…
Irish passport application needs Irish grandparent docs
Hi, my husband had two Irish grandparents but doesn't have their birth/ marriage certificates which he'll need to apply for his Irish passport by descent (he's a UK passport holder). He's tried without success to search the ancestry websites for the Irish registry that would contain these - anyone know if there is a way to…
First passport questions
Do you need interview when apply for first passport online because I wouldn't be able to travel to a passport office if do And what is the waiting time for first passport normally and can you use mother's expired passport number when fill in online details ? Or does it need to be valid passport
Pay holiday by credit card versus using a travel agent/tour operator
I know if I use a travel agent or tour operator I will be covered by ATOL/ABTA should anything go wrong like the hotel closes down or goes bankrupt or same with the airline. But if I book hotel and flights independently using my credit card for the whole party travelling, will I still be able to claim under section75 if…
Hotel at airport night before flight
I've been following the prices for a couple of weeks now and yesterday saw the best price over those few weeks. The price was with vio.com. Now they gave me the option to lock in this price without paying anything so my question is what is in it for both vio and the hotel? If the price goes up I get the hotel at my locked…
Moved: Does Travelzoo have genuine deals?
This discussion has been moved.
Ryanair name change
My daughter husband and I are all on the same booking to Budapest and back. She has an extra week holiday and now wants to fly out a week earlier than booked.Is it possible to change her name to my sons for the outward flight but keep her name for the return flight. I realise we would need to pay £115. The website is a bit…
Best time to book a holiday?
Hi there. I am a pretty laidback (ahem - disorganised) person and have always tended to book holidays quite a short time beforehand. Over the last few years, I have realised that (sadly) life does not work like that anymore and that I need to be more organised with things like holidays, especially. As a very general rule,…

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