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Salmonella investigation
We are due to travel in 6 days with Jet 2 2 adults 1 child to Fuertevetura It has become apparent that several guests that have been at the hotel have become unwell with sickness and diarrhoea in thevlast week, 3 with confirmed salmonella, 2 of which are in hospital in Fuertevetura, 1 critical. We have queried with Jet 2…
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HolidayExtras - Parking Complaint
I booked a "Park and Stay" package with Holiday Extras for Airport Parking and Hotel in Manchester Airport for 03/10/2024. When I arrived at the car park at 10pm at night listed on my booking confirmation, it was permanently closed. I had to seek park and ride in another car park at the cost of £139.99. I emailed…
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Vietnam - any recent experience of local SIM/eSIM use
Travelling to Vietnam in a month, will be there for 3 weeks or so. My UK SIMs do not provide roaming (well, Vodafone do at £7/day) so I'd appreciate any recent advice. Ideally I'd like a local number for voice/SMS as well as a decent amount of data. There are a lot of eSIM advertisers all claiming to be the best and not…
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Vietnam/Cambodia with Bali
Hi all, DH & I are looking into planning a trip to Vietnam & Cambodia and adding a week in Bali at the end. We’ve got a Trailfinders brochure and have also looked at a few other tour operators who run the type of holiday we’re looking at. We’re looking at March ‘25 for the best weather. At this early planning stage, we’re…
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Renewing travel insurance
My daughter has booked a family holiday for next August 2025 to Mexico - we are all paying our own costs. I currently have travel insurance which covers Europe and added Thailand at the beginning of this year for trip already taken last April. My current insurance is due to be renewed in February 2025. So far only a small…
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Where to go in February?
We came to Tenerife quite late, post-covid, and unexpectedly really liked it. We fairly quickly went off it, as the price has gone up dramatically since 2021, and it is struggling with 'over-tourism.' I posted here asking for suggestions for a holiday in November 2023 and we ended up going to Malta, which blew us away,…
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Getting travel insurance from outside UK when travelling to Australia next year
I have a dilemma. My friend and I live in the UK but will spend a few nights in Ireland before our journey. I decided to buy my tickets to fly out to Australia from Dublin return. This made most sense. Now I see that insurance only covers travel from UK! Can anyone help?
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Ryanair flight to Spain. Name is slightly different compared to what is on the passport.
Sister booked a flight. Her name is "Lisa-Marie" and that's what is on her passport. She booked under just "Lisa" as that's what she always goes by. £115 to change it. Do you reckon they'll even notice at the airport?
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Searching for hotel room concerning the room size
Hello! My wife and I are heading to London this December, and we’re looking for a reasonably priced hotel with a spacious room. Budget is a bit tight, but comfort is important to us. I’ve been using Expedia and Booking, but while I can filter by cost, I can’t seem to easily sort rooms by size. Clicking through all the…
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Thailand all-inclusive holiday in Koh Samui, Thailand for 3 weeks or Nepal and Bangladesh for 3 wee?
This will be for my 40th birthday in Nov 2025. The Thailand holiday will be more expensive as it’s a package holiday with Virgin holidays, so nice hotel and lovely beaches. The backpacking holiday will be more budget friendly, spending 10 days in Katmandu and Pokhara and 7 days in Dhaka, Bangladesh, the old city. then…
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Annual travel insurance but cancellation cover not high enough
I have annual family travel insurance via my employer which is very comprehensive. The cancellation cover is limited to £5000. We plan to travel on a big long haul holiday for which the cost will exceed that limit. I cannot change the level of my annual cover as that is a standard offered to all employees. Can I get…
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First time Jamaica
We've finally booked a week's holiday to Jamaica (Yay!) but wonder about the currency. Would we be better off taking Jamaican or US dollars? Or can we just rely on cards like here? Are card payments widely accepted? Recently we travelled to Denmark and didn't take or exchange any local currency, felt a bit strange but it…
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Do I accept EasyJet Offer?
Please bear with me, its a long one! My partner and I went on holiday with EasyJet to Tunisia at the beginning of September. When we arrived we discovered our room was a 4 min walk through a busy public medina / shopping area. Our room was isolated, the only room located here and was the sole room up a flight of stairs.…
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5 Day rail card New York
Looking for the best railcard. 3 Adults one over 65 for 5 days Looked on NY MTA seems quite a few different types of tickets Looking at the map fastest & cheapest to where we will be staying (Forest Hill) will be train from JFK. so use that We will then be going into central NY & using subway etc Central Park to Battery…
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Cape Verde illness and due to travel in 3 weeks
I would like some advice as i booked a holiday through TUI for the Santa Marie in cape Verde. I have just seen lots of articles in the newspapers saying about the number of people who are claiming against TUI for sickness who have visited this hotel (the latest claim for sickness is for August 2024). My partner has several…
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TUI Cannot supply the holiday I have booked but won’t refund me
We are due to fly in 2 weeks on a package holiday I booked with TUI about 3 weeks ago. Just after I booked I found out that the hotel was closing for its winter break a few days after our arrival date. I contacted TUI awhile initially denied this was the case but then eventually accepted I was right . I asked for a refund…
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EasyJet/Aviation ADR no response
Good evening, Could you please advise me with the following situation: I complaint to EasyJet for a cancelled flight and my claim was rejected. Then I registered my claim on the Aviation ADR portal in June 2024. The last update I received from them was on 1 July 2024 saying that the airline rejected my claim, and they…
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How to change address on passport / driving licence?
So My passport is in date and everything but I've got an older address on it. Is the only way to address this to reapply for a new passport perhaps? Does anyone know of a cheap way to change the address on my passport and my driving licence? I'd like them both to match
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ESTA query
Hi, just had to renew this. My gf lives in the states, i have an authiriaztion approved with a number. Do i just print that or the whole thing includind all my details
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Wizzair Flight Delay - fill out a long form for a sandwhich. Not entitled to financial compensation
Is it true or nonsense ? https://wizzair.com/en-gb/information-and-services/flight-status/delay-and-cancellation
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