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Overseas holidays & travel planning

Get help with questions about international travel including package holidays.

Health episode after buying insurance, before travel
For some years now we've had travel insurance as part of a package with our bank account. We pay an extra premium due to my wife's transient ischemic attack five years ago. At the beginning of the year we renewed cover for a trip in May, and booked a week's holiday in October. Three weeks ago we spent an overnighter in A&E…
BEWARE late flights when using PURPLE PARKING - HEATHROW
Booked Purple Parking Heathrow to get a good deal. This was off site parking with shuttle service. Planned return flight arrival was 2230 hrs but bad weather delayed us by two hours. When I contacted Purple Parking for collection they STOP RUNNING THE SHUTTLE BUS from midnight. Many unhappy customers paying £27-£40 just to…
Gites De France
Hello, I've had to log a complaint with GdF after staying in a gite which was not fit for purpose. They have acknowledged my email, but does anyone know if there is any Ombudsman or equivalent if they do not respond further?
EZY8732 today 5 July Budapest to Gatwick
Just home after a long day of travelling. Flight was due to depart Budapest at 11.55am. Finally took off at 16.20pm. Hardly any information. Only what we could see on our phones. Found out through another passenger that we could have a voucher. This was just over £2 each which wouldn’t even buy 2 coffees. Captain announced…
US Motel still has my UK driving licence and will not post it to me
I checked in at about 22.30 at a motel in Florida, tired after a long day and long drive. They asked for my credit card and id..I gave them my UK driving licence. They gave me back my credit card but I didn't spot that they didn't give me back my licence. I didn't notice that I didn't have my licence until two days after…
Annual travel insurance extended stay
We have an annual travel policy which we have been very happy with for the last few years. We are visiting family in New Zealand, total trip is about 70 days, and we decided we would like to visit friends in the USA on the return journey. The additional cost for visiting NZ only, would be about £135, to include a 4 day…
Croatia - recommendations?
Evening everyone. We are wanting to go to Croatia next May for our 25th wedding anniversary. We are both fairly active and in our early sixties and want to spend a couple of weeks there and see all there is to see (within reason obv). One thing we would like to do is go to Plitvice lakes but apart from that, no clue! We…
Medical Travel insurance
I have so far contacted approx 50 providers and NOTHING ZILCH ZERO apart from £700 for a 5 day trip UK to Dublin….simply cannot afford You do the right thing declare everything inc possible undiagnosed issue and you either get they can’t help or they give you a ridiculous price So if you have some health issues you cannot…
Love Holidays - arrived to no booking
Where do I start? Booked a package deal with LH on 29th Feb this year to Croatia. 4 nights in Royal Blue hotel Lapad. On 19th June received an email stating meeting point (their supplier) had gone into insolvency and room had been cancelled. We were due to fly on 26th June. Told they were sorting it. Heard nothing by 20th,…
If you had 10 days to take the train around europe where would you go ?
I enjoy taking the Eurostar and have used it to connect to other countries in Europe. If you had 10 days and your starting point/end was Lille, Paris or Brussels which route which you recommend taking in Europe (ideally using highspeed trains).
Brittany Ferries code please?
Hi, I'll be booking a return trip to Spain for the first time in a few days, just wondering if anyone has a code or Club Voyage membership to help me save some money! Sorry for such a cheeky request. We cannot fly and the drive with our toddler would be a hard slog, so I'm hoping there might be a way of getting the ferry a…
Brittany Ferries Voyage Discount Code.
Hi. Wondering if anyone please has a Brittany ferries voyage discount code that they would be willing to share? Many thanks in advance. 😄
Buy phone in EU/Ireland and taking it back to the UK
If I buy a phone in an EU country (Ireland specifically), would I need to pay VAT and duty when bringing it back to the UK? The phone is quite a bit cheaper here than in the UK (including VAT) and I will be carrying it back in my pocket. Would I need to declare it? Should I discard the boxes? I'm considering travelling to…
Easyjet holiday package. Still no refund after 2 weeks.
Hi guys, need help here. My holiday package with Easyjet was cancelled by Easyjet because the flights (included in the package) were cancelled at Bristol on June 10th 2024. When i contacted them via phone, they said that the flights hadn't been cancelled, despite me being sent an e-mail saying they and the holiday were. It…
Insurance Medical Conditions - Shingles
I was discussing an annual quote from the 'market leading' UK holiday insurance company for a couple aged 68. Under interrogation under medical conditions I foolishly, as a joke, mentioned that my wife was currently suffering from a bout of shingles. The insurer's risk engine immediately slapped £12 on the premium. Surely…
Best travel money
Hello, I'm off to Netherlands end of Next month. Ideally I'd like a card what is the best options? I have a credit card with Tesco, current account with nationwide and Santander.
Villa complaint - not ABTA protected - Avoid Agni Travel and Beach Villas
Hi long story, but we paid for a villa with a pool. for 3 days our pool was inaccessible due to water issues in the pool. Villa company denied my request to move and refund remaining days (I found an alternative villa). Property Manager supported my request, but villa company said no. We had no assurance to when this issue…
Recommendations for Car hire - Cancun Airport
Hello, Please can anyone recommend a company for car hire from Cancun Airport. I've been trawling through and worryingly so many of the companies have such low ratings and terrible reviews! Has anyone had a good experience with a company that they'd recommend please? Thank you x
Miami Flights
Hi guys, we're considering booking a holiday to Miami and as BA currently have a sale on checked flight prices. Coming in at just over £1k for 2 adults for our dates (Apr 2025). Looking for advice from anyone who has experience on pricing for this route (Heathrow > Miami). Is this reasonable or are we likely to be able to…
Expedia Hotel booking
Just arrived back from a 4-night stay in Tent Calvia, Magalluf. Booked with Expedia. Arrived to find the place was under construction, not ready. Easy enough to prove, we have pics and videos. There are also various reviews doing the rounds supporting our story. We didn't have the dough to book another so we stayed and…

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MSE News

Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What you need to know
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
Warning: 'WASPI' women affected by State Pension age rise should watch out for 'steep rise' in scams
If you're a woman born in the 1950s affected by changes to your State Pension age, be on high alert for scams offering compensation for this. Campaign group Women Against State Pension Inequality (WASPI) and charity Independent Age have warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group.
Martin Lewis: 'WASPI' women affected by State Pension age rise should beware 'steep rise' in scams
If you're a woman born in the 1950s, be on high alert for scams offering compensation for those affected by changes to their State Pension age. MoneySavingExpert.com (MSE) founder Martin Lewis has warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group – with some even using Martin's name.

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Overseas holidays & travel planning

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