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What's Open at New Year
Family of 2 adults, 2 teenagers and I'm looking at abroad holidays next new year with some sort of sun. We've been to the Canaries quite a lot and know it's all open there, however I'm interested to know if anyone has been to the tourist places in Spain, Balearics and Portugal and whether everything is open? (or majority…
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LoveHoliday booked my holiday without first telling me the total price
Hi, please please can anyone help me? I 'booked' a holiday via loveholidays and then discovered that the holiday was not actually confirmed for 72 hours. I received an email asking me to call them as the hotel was no longer available and my flight price had changed. On the phone, I asked them to look at an alternative…
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HELP! Tattered friendship leaves holiday in question
I need any help or advice anyone has. I booked a holiday with two friends last year to somewhere a long way from home. Since the price was fairly high, we all paid in monthly instalments on the app to the company directly. Long story short, these friends hadn’t been treating me well for months following this and I tried…
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Easy Jet Credit / Voucher Error
Hello, This may be a a huge longshot. However I cancelled my holiday with easy jet via the web and accidently clicked credit instead of cash refund (stupid I know) I called them straight away to see if there was anything they could do, to be told tough its part of the T&Cs and I now cant have a cash refund even though I…
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How to get refund of duplicate hotel charge?
I booked a 3 night hotel stay in Germany via Hotels.com. It was listed as 'pay at hotel' so we didn't pay upfront. The cost was around €320. They didn't ask for payment when we checked in, so I presumed it would be pay on checkout. On the last day (21st Dec) we went to reception to hand back the key and settle up. The…
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Best way to book international flights?
Wanted to book an international flight to Tokyo possibly with a stopover in Bangkok. Is 8 hrs transit enough to go out in Banglok or is it the same coast to to extend your stopover in Bangkok by a day? How do you do this online? I used to use agencies to do this sort of thing. I've tried using Skyscanner but was told it's…
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Travel insurance excluding health
Hi, does anyone know any insurance companies that will cover for everything else but not pre existing med conditions. I can’t afford to cover pre existing conditions as it’s absolutely ridiculous but I’m looking to be covered for delayed flight baggage etc and new health conditions
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breach of holiday contract?
Hi Everyone any advice would be really helpful. We unfortunately suffered a family bereavement just before Christmas. As a result we decided to book Christmas break away last minute. We booked a 3 night break to Spain staying in hotel connected to a theme park. We booked an all inclusive holiday with easy jet. For just…
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Manchester airport parking recommendations
Hi :) Does anyone have any recommendations please for Manchester airport parking T1/3? Holiday extras seems the cheapest option for official car parks - does anyone have good or bad experiences with them for parking there? thanks!
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Travel insurance
I booked a holiday to Singapore, Vietnam and Cambodia with a friend - it was a joint booking. My friends mother was taken very ill two weeks prior to travel and we had to cancel the holiday. My holiday insurance will not pay out due to the fact it was not my mother and I advised my travel companion could not travel. Is…
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Jet2 (Cancelling my payment, then increasing the price)
Hey all, Anyone ever had this happen ? I was booking a holiday package via the Jet2 website, i put in the payment details, selected pay in full, they cancelled the payment whilst it was processing saying this was now not available, i put the details in and they had increased the price for the exact same package by over…
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Luggage left mistakenly at LHW
Returning to Heathrow from USA as a 4 person family unit one of our checked bags was left at arrivals and not realised until arriving home. Thankfully the bag is with Cobalt Services as advised by our airline who also inform me that only the person in whose name the bag receipt is in can collect the bag in person, even…
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Compliant to Booking.com
Dear all, a few days ago I went to Gdansk in North Poland and booked a small apartment for one night through Booking.com. When I arrived to the apartment, the door was open , the bed undone, the floor filthy and with signs that someone was there the night or nights before. The landlord did not bother cleaning the apartment…
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Renew a lost Passport
Morning all, So there I am getting all my bits together this morning for my trip to Finland on the 26th of this month, and have discovered I have lost my passport! If I was to apply today for a replacement, does anyone know how long this will take? Thanks
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Cancelling flights/bookings after FCDO advice change
Hello, This month, I am planning to book a trip departing and returning in September 2025. We have the Barclays travel (insurance) pack. Given the current political situation of this country I wouldn't be surprised if, at some point between my booking date and departing date, the FCDO decided to place it on the list of…
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DIY holiday
I'm looking at booking my own flight and hotel on separate websites. I know doing this is a bit of a risk. My worry is, if my flight gets cancelled/heavily delayed or my hotel goes bust, would I get my money back if I buy insurance with cancellation cover? Expedia are ATOL covered - is ATOL better than cancellation…
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Payment method for booking Singapore Hotel
I'm trying to book a short stay in a hotel In Singapore by using the hotel website. All is easy until it comes to payment. The hotel seems to require payment through We Pay, Unio Pay or Alipay. I've never heard of these so I'm considering booking through Expedia but wonder how safe Expedia is (there are some negative posts…
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Jet2 Incorrectly Misbooked Flight Tickets - What are our rights and options?
We are a family of 5 and had tickets booked to Gran Canaria. Unfortunately we had to reorganise these for personal reasons and moved them to early 2025. I did this on a call with Jet2, it now turns out they didn't account for one of our children now being over 2 years old and haven't given him a seat and now want an…
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P&O cruise compensation
I booked a cruise through P&O for 11 people - fly to tenerife and weeks canaries cruise. We got to the airport to find we only had 10 flights, there was no flight for my 84 year old mum. They managed to book her on another flight but she had to fly on her own (she needs assistance) she was very distressed crying in the…
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EasyJet changing room type after paying for an upgrade, then demanding £200 extra to upgrade again?!
Hi everyone, wondering if anyone can help on this matter in terms of if this is even allowed! I booked a holiday in Jan 2024 for July 2025 through a travel agents, but the holiday and flights are with EasyJet. When booking, I paid roughly £300 extra to upgrade to a family suite, top floor with sea view. I received an email…
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1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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