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Canadian apartment cancellation
Hi We were due to stay for a week in a townhouse in Vancouver on 23 July 2024. This apartment was booked through Booking.com and 36 hours before we were due to fly out the booking was cancelled by the hosts due to 'maintenance work not being completed'. We were then promised that we would receive a full refund within 30…
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3 PAYG cards for Florida
I have been with 3 for several years, but was sad to se the Go Roam dropped on our Pay Monthly contracts for using in the USA a couple of years back. (Unless we pay for an expensive Go Roam Pass x3) Three of us travelling in a few weeks, and I am keen to explore the option of using PAYG sim cards for our upcoming stay.. If…
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Questions on where to go/what to do in Central Ireland for the weekend? Not Dublin please.
Hi all I work for a company who have offices in Dublin. I have been travelling to Ireland on and off for a couple of years but I only ever go to Dublin. My company are sending me to Dublin again this Thursday and then I have a few days to spend in Ireland. As lovely as Dublin is I want to do something different, go…
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Princess Cruises Cancellation Charges
At the Princess Cruises website it states that cancellation prior to 90 days before departure results only in a loss of your deposit. But having booked a cruise with them, the Booking Confirmation contradicts this by quoting a cancellation fee of 15% of the total charges effective immediately, even though it is more than…
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If Travel insurance covers traveller not holiday buyer…
If Travel insurance covers traveller not holiday buyer… …then what happens when a claim has to be made? How do the insured claim under a policy when they haven’t made the financial outlay and don’t have receipts etc? I have been - extremely painfully - on the other end of this, in which I naively assumed, since I’d…
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False advertising ??- Booking.com
I have recently booked a stay in a hotel in Kenya through Booking.Com - in the listing for the hotel it stated transfers to and from the hotel & airport along with a 1 day safari were included in the price - I thought it was a great deal and booked. Booking confirmation from Booking.Com clearly state both transfers and…
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Ryanair Schengen rules for Canadian passport holder - told needs 6 months validity
Hi, We're booked to fly out to Spain next week with Ryanair (4th October, Edinburgh to Barcelona). Flying back on Sunday 13th October. My wife is Canadian, her passport expires on 27 Feb 2025 - this will leave 4+ months of validity when we travel. (Also note it is only a 5 year passport). From researching months ago and…
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New Year in Benidorm
Thinking of going to Benidorm for New Year. Never been before at that time does anyone have any experience of this i.e. do you have to pay or get tickets for bars and is it very quiet once New Year come and gone? Thanks. M99
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Booking your own flight when yours is cancelled
The MSE page on cancelled flight rights says to not immediately book your own replacement flight if yours is cancelled. Talk to the airline first. Is this good advice? Say there are 200+ other people who need replacement flights and there aren't that many spare seats on other flights the same day. Everyone queues up to…
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Travel Agency Fraud - is there a case?
Hello, This may be a little long so apologies in advance. Back in 2023, we were looking to visit our home country and booked tickets through a travel agency that we found online. Unsure exactly how we found them. https://mytripuk.com/ We were booked and travelled, all fine (me, hubby, 6yr old daughter and infant). On the…
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Travel Insurance Help
Hi, in May this year I was hospitalised in Menorca with suspected appendicitis, now I’ve been hospitalised twice in the uk for the same thing in the end they can’t conclude what it was, I’m awaiting an appointment with general surgery to see if they are willing to remove my appendix just in case, but they say they can’t…
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Best mobie phone plane for extended stay abroad
Hi, I'm going to South Africa for 6 months and need my UK number for business. What is the best deal for this please?
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Package holiday pricing extreme variations
I've just booked a 10 night stay very early May at an Adults Only hotel in Spain with TUI.If we'd made the same reservation for the following day the deal would have been an extra £545 each, even more so two days later at £606 each. I suspect the long established traditional May Day holiday in mainland Europe has an effect…
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Group tour - refund if we have to cancel
Hello, my husband and I are booked on a group tour. They usually want a minimum of 10 people of their tours however they have decoded to go ahead with only 5 of us. Unfortunately we may have to cancel due to a medical issue. We do have adequate insurance. However, what would happen if we cancel and the tour company then…
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Hotel wouldn't refund a flexible booking
I booked two nights' stay in a hostel, for 3/10-5/10. I booked the refundable option. It says on the booking page: Flexible Rate - This rate is the most flexible. Bookings can be cancelled up to 72 hours before your arrival date by 2 pm (and 7 days before the arrival dates of the 29th, 30th and 31st of December), without…
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Travel insurance with End Supplier Failure
Hi everyone. Hope you can give some insight! As title suggests, I'm looking for travel insurance (single trip) that includes end supplier failure either as standard or as an option. I'm booking a trip all independently so flights, car hire, accommodation and other stuff. As the car hire and accommodation may not be covered…
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Advice needed on money transfer from Canada to UK using Wise
Hi, I'm looking for advice on using Wise to transfer money from a Canadian bank (Royal Bank Canada - RBC) to a UK bank (Monzo) for my son. He's signed up to Wise and wishes to make several transfers - the speed of transfer is not important, but simply the cheapest option. He wishes to avoid the E-Transfer option as that…
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First timer New York visit - advice and hotel choice
Hi going on our first trip to NY at the end of October for 5 nights. 2 adults and 2 children 10 and 14 Firstly any recommendations for hotel - there are so many and I’m not sure what to look for and what location. We are aiming to do the usual stuff - empire state, etc etc secondly for all this touristy stuff - is it…
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Both Ryanair and On the Beach refusing to issue a refund.
Hi all, I am really hoping someone could help me out with this as I am at my wits end with both companies. This Monday - 23 September, our flight from Alicante to Newcastle was delayed by over 5 hours. It was originally meant to depart at 12:00 and ended up leaving at past 9pm, meaning we are at the airport for over 11…
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Moroccan Tourist Tax current rate?
Hi, we are thinking of planning a holiday to Morocco in February of 2025. There is a mention of tourist tax at £3 - £13 per person per day, just wondering if anyone has travelled to Morocco recently and can give me an idea of what the current tourist tax rate is? We are looking at staying in a 4 star resort. There are 4 of…
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25 July at 11:10PM
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