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LASTMINUTE.COM CLAIM

Has anyone on this site ever successfully taken Lastminute.com to Court? If so did you use the 18 Farringdon Road London address? I need to issue a Claim as they promised a refund and have not issued one nor responded to any communication since the offer even the Letter Before Action. 

Comments

  • Caz3121
    Caz3121 Posts: 15,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    what were the circumstances for the refund...eg if an airline cancelled a flight and you have confirmed they have refunded Lastminute you would probably be easier getting your card company involved.
    How long since they confirmed you qualified for a refund? was this in line with the t&cs or could they come back and say you are not due one and it was an error?


  • mdann52
    mdann52 Posts: 226 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    And are you sure your contract is with LastMinute UK and not a subsidiary?

    A lot of flights/hotel only bookings aren't actually contacted through the UK business
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