NOW LIVE: The Forum 'Ask An Expert' event. The theme is ENERGY. Please post your questions on bills, switches, alternative fuels etc. Our expert MSE Andrew will answer as many as possible
Flight cancelled by airline one year ago and I have not received the refund yet

SRomeroD
Forumite Posts: 1 Newbie
Hello expert:
I booked a flight from Cancun to Madrid through Kiwi.com for the 5/Aug/22 but the flight was cancelled by the airline on the 17/Jun/23 with no explanation and Kiwi offered options not convenient i.e. higher price and different date. They say they will contact the airline (Wamos Air) to ask for a refund but this has been going since the 17/Jun/23 and still no response from the airline or Kiwi. What options do I have?
Cheers!
Saul Romero
1
Comments
-
I am in the same situation. I am pestering thier helpdesk and as a last resort you could contact the airline direactly if you have the pnr or e ticker reservation numbers to see if a claim has been made. Resolver is also a good service to support you.0
Categories
- All Categories
- 338.8K Banking & Borrowing
- 248.6K Reduce Debt & Boost Income
- 447.6K Spending & Discounts
- 230.7K Work, Benefits & Business
- 600.8K Mortgages, Homes & Bills
- 171K Life & Family
- 244K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards