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booking ferry to a eurocamp site
hi - so I booked a eurocamp holiday a few weeks back, then went off to book ferry. the prices all came up at around £230 return via all the providers. i then got a quote off eurocamp to add the ferry crossing and it came up at £68.20 return for the exact same crossings that are over £230 directly with P&O, so my tip is get…
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Package Holidays - Tour operators breaking law by not providing emergency assistance.
A package holiday is where a tour operator puts together separate elements of travel of a holiday such as flights and hotel to form a package. Legally any such arrangement is governed by The Package Travel and Linked Travel Arrangement Regulations 2018. This arrangement provides the consumers with far greater protection…
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Qatar Airways changed flight times - lost free seat selection
Hi there I booked flights with Qatar Airways just before my gold membership status ran out. That gave me free seat selection. I've now dropped to silver status. The airline has changed the flight times slightly. In doing so, they cancelled my seat selection. Silver status doesn't give free seat selection. Booking the…
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Love Holiday Package flight cancellation
We've been sent a message this morning from Love Holidays, stating that our return flight for our package holiday in June has been cancelled. They have said that our ticket has been changed to an 'open ticket' and we have to find an alternative flight for the same value, any extra will have to be paid by us. We bought the…
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LastMinute.com
Any advice on getting my refund from last minute.com I’m now over a month waiting same reply to emails getting nowhere
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COVERWISE
I have used Coverwise many times for travel insurance and whilst the prices are good there is a reason. Woe betide you if you make a claim! I claimed on 9/10/24. They will do all they can to delay a resolution and make it extremely difficult all along the way. Constantly ignoring information, requesting multiple times the…
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Should we insure together or seperately?
We've booked a holiday in Cyprus for myself + husband, also my son + girlfriend. They live at different addresses. I had thought to get travel insurance for myself & dh and let son & gf get their own, to avoid having to ask gf about her personal medical history for the quote. Would this complicate things? is it better to…
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2 PNR Issue and LastMinute.com and Ryanair doing my heed in
Afternoon - looking for guidance on what I can do with the following issue: My daughter booked 3 x return flights Edinburgh to Lisbon for a Hen Party departing on Friday 18 April and returning on Monday 21 April. After about 3 weeks she received an email from LastMinute.com advising that Ryanair had changed the inbound…
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Prepaid card for kids on holiday
Is there an appropriate prepaid card option for kids (early teens), so that I can load with Euros before they go and they can spend easily without getting ripped off with large fees? Thanks.
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Gap360 tour cancelled midway through refuse refund
My daughter is currently midway through a Gap360 tour of East Australia. They are currently heading on a coach to Townsville but has been told the trip won’t be able to go any further due to the weather. The tour should have continued up to Cairns eventually. The tour guide is saying that they will probably be left at…
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Travel Insurance during transit
I'm just about to buy a single trip travel insurance. 1. Am I covered while flying/sailing to my destination, should I fall ill, have an accident or have items stolen during a flight or ferry journey? 2. If I change flights and have to wait for a few hours in an airport, how does that work? Do I need to include the country…
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Booking.com free taxi transfer scam
I booked a stay with booking.com. On the search results page it showed a banner saying they offer a free taxi transfer for stays of over £251 to this city. I selected a stay advertised as £253 and it said the free taxi transfer was included. There was then a tick box on the final booking screen for the free taxi transfer…
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Flights: help required on how to claim
I had an unfortunate situation with an airline for which I think they should compensate me but I'm not sure how I should do it. We called the airline to change the return date of the flights. We couldn't get the payment link to work, so the agent on the phone asked for the credit card details so that they could process the…
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Rhodes private guide and day trips
My husband and I are celebrating our 25th wedding anniversary this year and have decided to leave our children at home (don't worry, they're old enough to look after themselves!) and have our first short break without them. We haven't flown or had a foreign holiday since our honeymoon in 2000 so its quite daunting for us!!…
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Nightmare trying to apply for Irish passport from UK
I have an Irish passport and my husband is eligible for one as both his parents were Irish. He automatically has Irish citizenship so was hoping to get a form here in the UK to apply. He’s tearing his hair out, going round in circles as can’t get hold of a hard copy of the form, instead being directed to apply online. He…
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Travel insurance for a holiday over a year away
Hello all. I am a new to the forum and I'm sorry if this particular subject has been covered. I could not find what I needed. I have booked a holiday now (January 2025) to go abroad in May 2026. Over a year away. I know I need to buy travel insurance as soon as possible. The questions I have are Do I have to buy multi trip…
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Global Health Card
We are a couple in our late 70s and visit our holiday apartment in Mallorca usually five times a year always with travel insurance. A friend of ours suffered a stroke at 3 in the morning in Tenerife, called an ambulance and was taken to nearest hospital where he stayed for five days. Their insurers refused to pay the 7,500…
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Agoda complaints procedure - Taking Things Further.
Hey all, When I look for a place to stay on holiday or travelling, I don't go for the cheapest or the most expensive. As long as the bed, shower, toilet are fine and there's a place to charge my phone then I am happy. I hardly stay in any hotel/hostel room I stay except to sleep at night. I booked a 3-night stay at a hotel…
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Changing Travel Insurers
I currently have an annual travel insurance policy for Europe. I have already booked and paid deposits on a number of overseas trips for 2025. My policy expires in February and the premium has gone up a lot, so I'm thinking of changing insurer. What happens if I need to make a claim later in the year - will it be through…
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Single Insurance or Family Insurance
I am going on holiday with my daughter and family to the Canary Islands. I was just about to take out a single person holiday insurance. ....when I thought......if my daughter and partner have to cancel for any reason on their travel insurance would I be able to cancel on my single person insurance because of this...would…