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Two 'one way' flights or return
We're booking our annual trip to our house in Cyprus.With the current uncertainties with flight cancellations, air traffic control etc, would we be 'safer' booking a return bundle with one airline rather than tow one-way tickets with different airlines (as we have done many times before)Don't really want to be stuck in a…
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Pre-existing Travel Insurance Guide Discussion
Hi, We've written a new pre-existing travel insurance guide for the website and we'd love your feedback. How did you find the info? Was it useful? Do you have any other tips you would add? Thanks for your help, MSE Rebecca
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Thomas Cook change hotel
I booked a package holiday with Thomas Cook. The hotel has told me that they cannot longer accommodate me due to refurb work and that I’ll be offered an alternative by Thomas Cook. The flights depart in 2 days and, although Thomas Cook are aware of the situation, they haven’t offered an alternative hotel. I asked Thomas…
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Unsure of rights after cancellation
Hello - my daughter booked an 8 day holiday to France on the holiday pirates website (using loveholiday.com) but the day before she was due to fly, easyJet cancelled the flight and she had to rebook a different flight via easyJet for 2 days later. As such, she lost 2 days of her holiday and therefore had to contact the…
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Travel insurance
I purchased travel insurance by AXA for myself and partner, unfortunately we couldn't go on holiday as he took a brain aneurysm 4 weeks before flying, so I put in a travel insurance claim to Axa,Axa have phone me today saying that my claim has been rejected due to me not disclosing medication that my partner was on for an…
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Ryanair Reserved Seating booked through Love Holidays
Hi, Hoping someone here can advise; we paid £52.00 for reserved seating (as we have two young kids under 5) on a Ryanair flight booked through 'Loveholidays' using our american express card. On our inbound flight to Stanstead we were told we had been allocated four RANDOM seats in dotted around the plane and the flight…
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query ref travel insurance as an annual policy ends mid holiday
Hi, My current annual policy ends on the 9th Sept this year. I recently booked a 15 night break abroad ( seperate apartment & flights in place we have stayed a few times before) this is from 1st Sept to 16th Sept. My plan was to re do an annual policy but only in Jan 26 as currently have no plans to go away again till…
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Cannot add baggage for Flight to US
Hi. We have just booked a trip to the US through expedia. We booked hotel and flights together as it gave us the best price, but checked baggage is not included. This is fine for me as I travel light and a cabin bag is big enough, but two of our group have decided they want to take a checked bag. On the United Airlines…
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Late cancellation with Thomas Cook
Hello, My family and I booked a holiday with Thomas Cook for a two week package holiday. I discovered that, a week prior to departing, my passport only had 4 months of remaining validity. I received an Emergency Passport two days later but cannot get a straight answer from the Turkish Consulate, the Turkish Embassy, our…
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Cheap travel destinations in Europe
Hi everyone, I am looking for cheap travel destinations within Europe. Since I save and invest a lot, I'd like some suggestions so that I can plan my holidays in advance for next year. I am looking for destinations that are particularly cheap to reach from Germany, as I've been living here for a few years. Thanks!
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Compensation for Jet2 error
Hi, I’m due to fly out with my wife and three year old son tomorrow morning for a wedding and we have just found out that our hotel was only booked for 7 nights whilst we had booked with jet2 the holiday for 11 nights and had paid the full amount. The hotel is fully booked and can’t accommodate us and jet2 only gave us two…
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Would you book for Thailand?
A number of people have been killed in fighting between Thailand and Cambodia. Since a full-scale war seems to be possible, would you make a booking for Thailand now? If you already have plans to go there, would you cancel or change your plans?
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France - Bringing back wine
Hi everyone Getting ferry to St Malo in a few weeks, and plan to maximise my allowance of wine to bring back (18l per person). I know there are duty free shops on board, but I assume it's cheaper to just buy from a local supermarket, which isn't then duty free? Any tips appreciated. Thanks Luke
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P&O
A few weeks back my hubby was refused embarkation at Southampton, stated his passport had expired. We were totally unaware of the EU ruling following bexit. ie 10 years from issue date. Please don't just say we should have known, we know that now. However, my anger with P&O is that they had accepted all his details on…
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UK ETA (I'm a dual national)
Hello, I am flying back to the UK on Monday. I'm a dual national - British and Finnish. I have for years and years travelled around Europe with just my Finnish passport and this trip was no different - my UK passport is in the UK and I'm in the EU. I completely forgot about the ETA now in place though. According to the…
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Help understanding esim please
Hi My daughter is planning on going backpacking in Thailand, Cambodia and Vietnam for 5 weeks. She has an IPhone 14 on Tesco mobile. I'm trying to help her work out what she an /can't do with her mobile without it coming a fortune. After searching the forum it looks like airalo esim is the way forward but I don't really…
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BA won't refund Passenger Air Duty
I recently had to cancel a couple of flights. After navigating my way through the atrocious BA web site, I finally managed to raise a claim for refund of Passenger Air Duty. I got back a standard email acknowledgement but nothing further (and no refund). I then emailed the BA CEO - no response at all. Truly rubbish…
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Price Protection False advertising with OTB
Where do I begin with this Company ! I booked a holiday and then decided to change the room type only when I did this they removed all the early booking discounts £1,900 and will NOT give them back saying they had to cancel it and rebook even though the Confirmation number remained the same !! I then went onto the website…
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ABTA Arbitration - do we have a chance?
Hi all, I'd appreciate your opinions on my ABTA case against Jet2 before I pay the £150 arbitration fee. We took our baby on our first family holiday, a 'family-friendly' package that cost £2k but the hotel wasn't as advertised. The main issues are that Jet2's website advertised "2 restaurants" and a "pool with a…
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Pre existing conditions
I have been told I need a new hip but I'm not yet listed as I need to lose a little weight first. Can I get travel insurance? Thanks in advance for any help
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1.2K discussions
7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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