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Japan Rail Pass & Private Transfers
Hello not sure if anyone can help going to speak to the booking agent tomorrow but wanted to see if anyone could help. Received paper rail pass yesterday and there appears to be 2 vouchers for each traveller. One looks to be exchangeable and I'm assuming we can hand this in and this would be replaced with an actual rail…
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Coop Bank Worldwide Travel Insurance price hike
I recently had the letter from Rock Insurance Services to renew our Medical Assessment for the Coop Worldwide Travel Insurance (with AXA). Last year my husband's extra for his medical assessment was zero and mine was £36, this year with everything the same except we are both a year older (71 and 74) the cost has risen to…
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TUI - costs of booking seats query
Hi Could anyone advise me if TUI reduce the costs of their seats the closer you get to departure date? I've not flown TUI before - I checked the seat costs last week and standard seats were £17 each way. I checked again yesterday and it was £16.50 outbound, £16 inbound. I usually fly with Jet2 and don't pay for the seats…
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Zika virus risk and our rights?
Good afternoon. We booked our late honeymoon in Jan 2025, for December 2025 - travelling to Cambodia, Thailand and Vietnam. We unexpectedly found out we are pregnant, and I would be around 19-21 weeks when the travel should occur. We have travel insurance (only taken out last week, before we found out we were pregnant). We…
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Birmingham Airport new 2l liquid limit
Has anyone flown from BHX since they increased the allowance for liquids in hand luggage? Has it caused much longer queues @ Security? We’re flying to Stockholm on Friday. Won’t take advantage of it as we connect @ AMS but would like to be forewarned if likely to be even longer queues.
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Ryanair - Delayed Luggage Claim
I'm at a bit of a loss, and impasse with our good friends at Ryanair. See, we flew with them to Eindhoven a while back and whilst we arrived in good spirits, our luggage unfortunately did not. It was a bit of a farcical situation at the airport with no real guidance or support provided but vowing not to let it ruin our…
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Travel insurance/ refundable flights
I’m looking at booking a trip to Costa Rica with a company called Females Flying Solo. It is a tour but international flights I would need to book myself. I would like to cover myself for all circumstances, so for example, if the tour should be cancelled, then it would be preferable to have refundable flights. Is this…
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Package Holiday - return flight cancelled
I booked an all inclusive package holiday to Mauritius in November with TravelUp/Holiday Genie. We've just been informed by the agent that the return flight has been changed by Air Mauritius. They have moved the return flight to the 18th November (it was originally on the 16th), as the flight on the 16th has been…
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Short Trip Rewards
Good afternoon everyone, just a quick question! Can anyone tell me travel companies that offer rewards based on bookings? I’ll put the short version in bold but here’s the longer version. I do a lot of short trips for watching my football team play abroad; Spain, Germany, France ect. I am quite a frequent flyer but it’s…
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Package holiday cancelled while at airport
Hi, I was unlucky enough to have family holiday cancelled while waiting at airport. TUI holiday, booked via travel agent. TUI has said we'll get a full refund. I've now had to try and find replacement package at short notice. Have found one costing £400 more, and have booked it (not with TUI). If (when) I get full refund…
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Beware Hallucinating emails from the Passport Office (preumably written by AI)
Just a warning (based on my own bitter experience) not to rely on emails you receive from the customer service team at the Passport Office. I recently received a number of emails from help@customerservice.hmpo.gov.uk which can only be described as hallucinations, since they contained information which is not true, has…
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ESTA - Price Increase is imminent
Just a heads up to advise that the cost of an ESTA for travel to the USA will be going up from USD 21 to USD 40 in the near future. If you are planning to go there then don't delay in applying as they say the price increase is imminent. Just to add that I had problems applying using the Firefox browser (it wouldn't let me…
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Bed Bugs claim- Jet2
We stayed in a villa in Portugal this July via Jet2 and had bed bugs in our room! Complaint made to Villa Select who were providing the rep out in Portugal who arranged for new mattresses but the bugs were in the bed frame, all the soft furnishings in the bedroom. Both my husband and I were bitten all over our face, arms,…
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Christmas in the Canaries
Hi :) Has anyone spent Christmas in the Canaries who could recommend any resorts? We've been looking for a while and I fancied Morocco or Egypt but we've decided on Canaries but just wondered if anyone could recommend somewhere which would be suitable for kids over the Christmas period.
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Adventure sport insurance - Dubai
Hi, our 22YO daughter is going to Dubai and has zip lining, jet skiing and tandem-parachuting planned. We're really struggling with travel insurance that definitely covers these, any recommendations?
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UK to Spain Money Transfer - HELP
Hi everyone I have sent money from my UK bank account where I am a resident to a property developer in Spain. So far I have made 3 attempts to pay an initial deposit as Santander Spain keep on deducting a fee so I have to send attitional payments. if I use a Wise account can this fee be avoided? I also have my own personal…
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Advice for getting to airport - taxi vs Uber
Morning all. I often leave my car at the airport, when we go on our annual holiday, but I have had a few car issues that have meant that I need to use some sort of taxi service, this year, for a return trip. As a general rule, I would be grateful for any advice on whether Uber might be a sensible idea or whether I should…
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Toll tickets in Europe
Has anyone had an issue with Toll Tickets for European travel? I’ve used them successfully for many years but I’ve just had a bill (which I think is incorrect) for NINE years (yes, 9). Struggling to get a timely and/or helpful response from customer services. I wondered if anyone else has had issues and if you’ve got…
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Southampton Airport
I am flying, Aer Lingus to Belfast from Southampton and due to return a few days later. Over the phone, Aer Lingus have advised me to be at the airport 3 hours before my flight. Someone has told me this is way too early for a flight like that. I have checked in online and know that check-in closes at the airport about an…
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ECC timeshare
Charged £3999.00 to exit our timeshare obligations by ECC and have had no outcome other than excuses that the task can not be completed. Have contacted them on numerous occasions for an explanation and no replies
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Most recent: Discount airport lounge access. by Tim_L
12 October at 11:46AM
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