-
EES & Returning to UK from European Airports
Has anyone got any advice regarding returning from a European Airport recently with EES in place? Specifically, if you can’t check in your luggage until 2 hours before flight departure at a European airport, how can you get to the boarding gate on time to catch your flight, if the gate number is not shown immediately? If…
-
Heathrow Airport T2. - boots meal deal available?
Hi, not flown out of Heathrow for years. Early morning flight so staying in a nearby hotel. Can I get a meal deal after security? I can find there's a boots but there's a small picture showing toiletries etc, the M&S is apparently in arrivals and I'd really rather not have to add a sarnie etc to take through security.…
-
Kiwi / Ryanair Naming Issue
Booked multiple Ryanair flights via Kiwi using correct passport details entered once at checkout. Two bookings show truncated surname, one is correct, and both companies are blaming each other. Ryanair say the agent sent incomplete data, Kiwi say everything was transmitted correctly and refuse to fix or reimburse. Now…
-
Travel Insurance for Student Studying Abroad
Hi, Over the next 12 months my daughter will have two separate 4 months European trips as part of her degree course. She will also take a couple of short city breaks in Europe of one week or less. Each trip will start in the UK and result in her returning to the UK each time. By that I mean that each trip is separate. She…
-
One off Caribbean Cruise
We mostly holiday in Europe and have annual travel insurance including cruise cover, this is due for renewal later this month. We are going on a Caribbean cruise in February next year but this will be our only holiday outside Europe, is it better to upgrade our annual cover to worldwide for the year or to take out stand…
-
Accommodation Cost Whilst Stuck Overseas Due to Middle East Crisis
Hello All. My partner and I went on a weeks holiday to the Maldives at the end of February, and were supposed to return on 1st March. Unfortunately, our return flight was repeatedly cancelled, due to the situation in the Middle East. We ended up stuck there for 16 extra days, and ran up a hotel bill for this time of almost…
-
On The Beach Klarna Payment Cancelled
I booked a holiday with On The Beach using Klarna pay in 3. The holiday leaves within 90 days. The holiday is ‘pending’ with On The Beach but this evening I have received an email from Klarna saying the payment has been cancelled? No way of contacting OTB and no communication from them. Anyone had anything similar? Does it…
-
Flight delayed etc, travel insurance
I'm sure many people don't bother, but do you call your travel insurance company if your flight is delayed by 24 hours or more, ie travel insurance ends the day/night? Has anyone been caught out, ie flight delayed/etc. up to 4/5 days as it can happen, do you just cross your fingers in the hope you don't have a mishap,…
-
EES (Entry/Exit System) for most EU countries
EES is due to be implemented in the not too distant future, official start date Sunday 12th October.If/when anybody has experienced the biometric data recording procedures on or after that date it would be appreciated if it could be shared hereabouts.It applies to all EU member countries except Ireland and Cyprus, plus…
-
Liverpool Airport Parking
Travelling from Liverpool to Fuerteventura for 8 days in May. I always park next to the airport with cheap parking/park smart. But over the last couple of years the costs have soared. It's around £100 no matter what discount code I use. I'm coming back at 2am so don't want to be parking on someone's drive in the area and i…
-
Thomas Cook. Changing passengers details results in total booking 'refresh'
I booked a holiday with Thomas Cook back in October 2025 for the entire family - including partners / grandchildren. 18 in all at an 'all inclusive' hotel in Turkey we had used before. Five rooms in all. Two large rooms and the 'standard'. The booking was divided into two reference numbers, as the system could not…
-
Out of hours fee for car hire after flight delay
My flight RK1394 developed a fault and ended up 2 1/2 hours late in Oslo (so it is below the threshold of UK261). As a result I missed the closing time (midnight, originally booked for 22:00) of the car rental (Sixt) and ended up with an out of hours fee of NOK 695. Unfortunately the delay didn't meet the threshold (6…
-
Passport Expiry
Just thinking ahead my passport shows the following Date of issue 22/12/16 Expiry 22/07/27 When do i need to renew to travel to Europe Caribbean and other destinations?
-
Travel insurance - do we need extra cover for European holiday in current climate?
We have just booked our holiday for this year (August) and are currently in the process of sorting out travel insurance, and wondering what we need to be looking out for amid the current uncertainty with air travel. Destination itself isn't an issue (we're only going to Germany so not passing through any compromised…
-
Travel insurance - group of young women
So our 17YO ( 18 in September ) is going away for a week with friends in Tenerife in July, some are 18 and some are 17. I can't seem to get her individual insurance because of her age, but would I get group insurance for the lot of them? I've not asked for quotes yet as I don't have all their details yet. If anyone can…
-
Getting from Longstay South Carpark to North Terminal Gatwick
Staying at the Courtyard Marriott with parking in Long Stay South, but flying from North terminal. It mentions online that there's a shuttle bus from the carpark to the terminal but doesn't say whether it just goes to South terminal or whether it goes to both. Trying to establish if we will need to get the shuttle train…
-
TUI rebooking incentive
The local travel agent has just advised me that TUI offer a £100 incentive if you book another deal within a month of returning from holiday with them - and that it applies to us having just made a reservation for same hotel etc. next year. I have no idea if this is a new initiative or not, or of the small print detail.
-
Package holiday with flights via Dubai
We are due to travel to Mauritius in October. We’ve booked a Virgin package holiday so flights and accommodation and transfers but the flights are with Emirates. I’ve currently only paid a £400 deposit and I’m due to pay my balance mid-July (about £12k). We are not staying in Dubai, only a layover of about 2-3hours. I…
-
Expired passport - travel tomorrow?
I think we're out of luck but I'm asking here in case anyone has a bright idea! Mrs QrizB and me are due to fly tomorrow to Vienna for a long weekend break (an ATOL-certified package holiday booked via BA). Mrs QrizB has just checked her passport and it expired in February ... Yes, I know. Is there anything we can do now…
-
Dubai package holiday.
Hi please can anyone help me? I have a package holiday to Dubai booked at the end of June with last min.com. I have repeatedly tried to contact them for info on whether this holiday will go ahead, but I can’t get my questions answered. It does look like they will cancel as it’s is only recommended for essential travel at…