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British Airways passengers left £1,000s out of pocket after payment error – here's how to complain
Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed. It's left some £1,000s out of pocket and pushed others into their overdrafts. Read the full story: British Airways passengers left £1,000s out of pocket after…
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Son travelling to several countries over a 4 month period
Hi, just doing a bit of digging on behalf of my son and wonder if anyone has had their offspring go on a bit of a far flung road trip. He's going to several countries (Indonesia/Malasyia/Australia/Thailand etc) I think it's important for him to have repatriation insurance. Can anyone give any guidance generally and/or if…
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Disposing of a timeshare in USA
Hi everyone, Just wondering if anyone has had any success or can point me in the direction of disposing of a US (Las Vegas) timeshare - we're based in the UK. We've had the timeshare for around 20 years, and used it a lot to begin with. However due to cost of flights and general cost of living squeeze over the last few…
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180 day travel insurance
Hi, I am going to South Africa for 6 months and was wondering who the best travel insurance provider is for a 180 day trip. I am 61. Thanks
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FCO advises against travel but tour and flights still going ahead
Hi all, My first post on here so please bare with me if I take a while to get back to responses... I'm due to travel to Madagascar in a couple of weeks, holiday (flights and tour, booked separately) and insurance has been sorted months ago. Alas, the country has gone into Civil Unrest with FCO advising "essential travel…
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New passport rules
Hi. I would like to know what EU sitezens would use to travel through the EU. I can't see them having to have their fingerprints taken every time. It has to be a digital sign up on your phone. I am an EU citezen livong in the UK eith an Irish passport. What steps would I take to get this?
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Passport Renewal
I need to renew my passport but I also need to change the address & update the photo - can this all be done at the same time using the online renewal service that costs £94.50 or is there a different process/ additional cost for doing so? (Other than the cost of the photos).
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Travel Insurance - Finding Reviews
Hey everyone, I was about to buy some travel insurance from Admiral until I read the reviews (bit ironic as I've had it before for about 5 years!). Then, I filtered on Money Supermarket for the 5 star ones, and also looked at reviews. Basically it seems on Trustpilot loads of places get say 4.7 4.8 - great! - Until you…
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Ryanair
We have had our return flight from Paphos, next year, rescheduled and the time doesn't suit us. The email offers us the chance to choose a different flight but, whenever we try to choose a new flight, it just says an error has occurred. We have tried the chat help..... useless. We have called the number but can't get…
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Prepaid travel card
My daughter is going on a gap year next month and I want to give her a prepaid travel card I understand it has to be her who purchases it, but I want to link it to my debit card so I can top it up in emergencies Is there a card that I can gift her, or do they have to be in her name, and the debit card (or bank account)…
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Travel Insurance for Long Trip to South Africa
Hi there I am going to South Africa for an extended trip (longer than 3 months) and I need to urgently arrange travel insurance. I have got some fairly decent (although expensive) quotes from Staysure, Post Office and Avanti. Any others to look at?And does anyone have experience of actually claiming? I know the companies…
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Agoda booking deposit ransom
Hi I booked a hotel in France for 2 nights, on the day, a few hours before I arrived at the property. Received the confirmation email and cycled towards the city. When I arrived at the city I checked the address on the app. The address was scrambled and I could not find the property. I then found out I could send myself a…
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Japan Rail Pass bought via Trainline
I am going to Japan in October and have bought a Jr pass via the Trainline after seeing their webpage about this (unable to link but google train line jr pass). I’ve used them for Uk train travel and was reassured by buying a JR pass through them based on them being a reputable UK company and all the information on the web…
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Cape Town May 2026
My adult step son and his dad are going to Cape Town for six days in May 2026. Any tips on must do things or things to avoid. Recommendations on safari trips? Seems a shame to go so far and not see the wildlife. They have booked their flights already but not accommodation. Many thanks.
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Dubai advice
Good morning After a fairly rough year we are splurging on a holiday to Dubai. For those that have been, what are your must dos? Also, has anyone been up the Burj khalifa? I can't work out the difference with the floors. It seems like there is a top top floor but that has a sudden jump in cost for what appears to be a…
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School fines help!
I want to make sure I understand this. I also understand this is controversial topic so please try keep to the question. I have close family who live in Spain and we are visiting soon. I did a holiday request form for my daughter last school year to which declined and we got and paid the fine. Fine have now changed. She…
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Cooperative Everyday Extra Linked bank account Rock and AXA
In March this year we signed up to the Co-ops Everyday Extra account, the worldwide travel insurance was appealing and with a number of pre-existing conditions, all declared we were happy to pay a supplement of £260 to secure cover. We’ve paid the monthly fee and had no use for the policy but have recently booked a holiday…
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Self catering in Canary Islands
Hello, me and my partner travel to Fuerteventura about 6 times a year and stay in self catering villas. We like to cook a couple of times during our stay but my pet hate is buying a 1 litre bottle of cooking oil for €4 to use not even 100ml of it and then it get chucked by the cleaners or taken. (Stayed in same villa twice…
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Manchester Airport liquid rules?
We flew from T2 in late April and IIRC we were able to leave all our liquids and electronics in our hand luggage.We will be using T1 and T3 later this year, does anyone know if they have similar rules?
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Holiday illness- am I entitled to compensation?
Unfortunately, our entire family became severely unwell during what was meant to be a relaxing holiday between 20th-27th August 2025. The illness began on day two, with my husband experiencing violent vomiting and diarrhoea, while myself and our two children suffered from stomach cramps and persistent diarrhoea. The…
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7.8K comments
Most recent: Moved: Booking.com - accommodation not provided despite having paid £650 by MSE_Daniel
21 October at 10:48AM
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