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whether to switch?
I am a new member. I have a fixed deal with British Gas which ends in August. I am concerned that come August, variable deals will be sky high given current events, and that no decent fixed deals will be available. So i was wondering whether to switch to another fixed deals now? There is a £100 exit fee. I have electricity…
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April Tariff Changes and Direct Debit Recalc
I wonder if suppliers will re-calc Direct Debits after applying the new rates from April 1st. If they don't I can see lots of complaints from people who only focus on their DD that they haven't saved any money, and the suppliers will have more credit building up... I doubt they have considered it yet.
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Octopus Energy Inaccurate Customer Information
I am currently moving out of my current property and on a Octopus Fixed Sept 2025 v2 Fixed tariff which is due to expire on 1st Oct 2026. Octopus energy provides at my new property and the website information indicates that I can carryover my current tarrif in the new property. Link to information on their website…
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To fix now or wait until July?
I have octopus 16m fixed gas&electricity until June/july. I was looking to switch to the smart EDF tarriff where there's a lower standing charge rate. My daily electricity usage is from £0.47-1.20 per day and gas is ever only max £1.50 a day (excluding standing charges) Should I be looking to move now or wait?
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British Gas refund of over £4,000 not received
I am the executor for an estate in which a property was sold in May 2025, the property had been empty since April 2024 and the gas had been turned off since then. I had been ringing them and giving meter readings between April 2024 and May 2025 but they continued to send estimated bills (none of which I paid as no gas was…
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Eon next smart, which deal to stick with
Hi all, first time poster, I wanted some advice on whether i should revert back to my deal ending 5th November (still in cooling off period) or stick to the new more expensive deal but gives me another 4 months of breathing room with the current crisis. Original deal which ends 05/11/2026 (if I revert back to it) Current…
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When do you think energy companies will announce the 1st April prices for people on fixes?
How long will they leave it? Or is the plan to try and get away without offering the reduction? Citing “extraordinary circumstances”, “challenging conditions”, etc I’d like to know how much I’ll be paying.
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Credit fee
Hi everyone, Last year I was with Utility Warehouse for gas/elect/broadband but I had so many problems with them that I ended up taking them to the Ombudsman, which I won. I am now with a better energy supplier, and have been for 3 months, but now I am receiving letters saying that I owe UW £6 in credit fee? What is credit…
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I've jsut moved in and want to switch providers
Hello I'm a first-time buyer and have just moved into my new home. The gas and electricity suppliers are British Gas and I've looked at setting up a tariff directly through them. However, their options - whether fixed or variable - are way more expensive than what I've seen on comparison sites (including some other British…
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Smart meter gone dumb not have two years of bill to pay
hi. I noticed my usage on my bills were not the same as what they are charging me. Basically the smart meter went dumb for probably two years. BG are now sending me bills for £1600 as back payment. Are they allowed to do this as I thought they could only back pay for a certain amount of time? Many thanks
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Gas use to heat water (hot water tank) always on?
hi, just musing options. boiler with hot water tank. currently we have it set to heat the water for one hour in a morning and one hour later. usually does the job but on occasions need a "boost". if i were to just set it to be "always on" i am assuming it will only heat more water as we use it, maybe reheat if the tank…
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Using electricity in the barn that has not been paid for - HELP!
Ok so two years ago we moved into our new cottage which has an old milking barn outside which has a water and electric supply. The water in the outside barn is supplied from the mains at the house and so was the electricity we thought as the old meter in the barn is taped up. Unaware to us it now seems this not the case…
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Moving Home - Fix or Keep on Variable ?
Hi All, I have read a few threads on here recently about fixing and wanted to ask about our current situation as we are moving house next week and want to lock in the best available deal ASAP. We are currently with UW on a Variable Double Gold tarrif which is - Electricity - 27.704 pence / kWh Gas - 5.658 pence / kWh I…
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Switching to Octopus
How long does it typically take for a new supplier to start receiving half hour meter reads? I was on Eon Next Drive and wanted to switch across to Octopus IGO but was told I first need to move across to a standard tariff. My switch went through yesterday(21st March) but at the moment I am unable to move across to IGO as…
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Octopus Saving Sessions 2025
From Octopus today: Saving Sessions - the energy saving scheme where we pay you to use less power - is back, but with a lower reward. Read more and tell us if you want to take part. What's the deal with Saving Sessions this year? NESO has just relaunched the service behind Saving Sessions, but with some changes. There will…
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Switching from octopus to eon
fixed until November with octopus 2025 v1 and thinking of switching to e on tracking 12m v11. just worried about the war and prices changing the prices by going up. Apparently I’ll save £116 a year. Just wondering if people are in a similar situation of wanting to switch earlier than their current fixed term because of the…
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Smart Meter IHD history
Hi, I've recently switched to Fuse and looking in the IHD's History section, when I scroll back through the past DAYS usage, it only shows me the usage figures for the last 8 days. I've been with them a few weeks so when I spoke to Fuse they said they had tried to push out the missing data to it from my first day with…
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Subscription solar panels
Hi, I've had to turn my heating off as I have oil and so looking at other options. My house is not suitable for a heat pump, but I have seen Sunsave offer a subscription solar panel option. I don't have the money to pay up front for solar panels. Has anyone got information (good or bad) about this company? thanks
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Gas & Electric - EV Tariff, which one?
I am currently on Octopus IOG Flexible for electric and a Gas fix with the below rates Electric - 28.22p unit rate (day), 7p unit rate (11:30pm to 5:30am). 51.81p standing charge Gas (Ends 8th Aug) 5.71p unit rate. 28.88p per day Our usage was 5921kwh for electric (3452kwh night & 2469kwh day) and 5737kwh for gas per year.…
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SSEN vs British Gas – meter tails upgrade responsibility?
Hi all, looking for some advice as I’m getting nowhere and keep being passed between companies. All I wanted to do was install an EV charging point. As part of the process, SSEN (the DNO) carried out a load check, upgraded the cut-out fuse from 60A to 80A, and then told me that the meter tails (the cables between the…
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