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Bright app, Glowmarkt download and export data
My smart meter measures both my electricity usage (import) and the export from my solar panels. When I look on the Bright app it will show me half-hourly data of both import and export. The same company responsible for the Bright app (Hildebrand) also lets me download my usage data from the Glowmarkt website. But the…
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Scottish Power faulty meter change
Hello, could anyone, please, tell me if prepay gas meter has to ran out of credit before it can be changed? I have an ancient meter, button of which became unresponsive, so I'm having trouble topping it up. I contacted Scottish Power to sort it out, but they refuse until I ran out of gas, which obviously, I don't want to.…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Eon next power up
Eon next have invited me to sign up for their PowerUp event tomorrow from 10:00am to 12:00pm. “Your target is to use 1% more electricity than you usually would during this time” “If you hit your target, we’ll give you £0.20 credit for every extra kWh of electricity you use.” Anybody else participating?
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Cheap Energy Club tarrif not available - why
Been a member of the cheap energy club for a while. I'm cuurently with Octopus on a monthly DD November 2024 v2 tarrif. According to the Cheap Energyu Club email, I should be eligible for the negotiated Octopus Energy 10 month fox but when I try and access it, I'm told I'm not eligible. Any idea why not? My Octopus account…
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SO energy
Has anyone had conversations with SO energy with regards to fixed tariff and the budget reductions from April 2026? I called them to clarify their position as I am considering tranfering to them to an EV tariff. I asked if I signed up to their fixed tariff would they reduce the tariff in April when the discounts apply. I…
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Cost of Repairing a Gas Leak, £600??
Hello all. Was 9 days without gas provision (no heating, hot water using immersion heater, no hob) due to a gas leak. Smell was coming from behind skirting in hallway (near gas meter which is just outside basement door). I tried to get my insurance (Privilege) or their associated Home Emergency service to at least do…
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A good reason to not recommend Givenergy - Charging for s/w
Just got an email stating that they are going to charge for the web portal and API. Can't comment until read on a better screen, but obviously that affects IOF . Bearing in mind their reputation is going hill fast I might have to look to jump ship .
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Intelligent Octopus Go
we have checked 🐙 bill breakdown for the last year and found we’ve been charged svt rate for time slots when our EV was charging and have proof of this from the OHME app. aware it’s a beta programme so not sure whether to pursue it and wondered if anyone on here has the same experience? It adds up to around £30 over the…
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Are Home Energy ok?
Home Energy appear to have the best rates for a Variable gas and electricity account. Has anyone here joined them> Are they reputable and safe to join?
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British Gas fixed rate and April 1st reductions
I have the fixed rate deal as below; Fixed Tariff Feb27 v8 Running from 4th of March 2026 until 3rd March 2027. I chatted with a British Gas advisor today and they said this was not included in the 1st of April reductions. Is this correct? Was it just variable tariffs? Maybe I should not have fixed when I did. But with the…
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Official MSE Free Solar Panel guide discussion
Hi all, We've written a new guide on Solar Panels to help if you're thinking of installing a solar panel system, and it'd be great to get MoneySavers' feedback. Please do share your experiences, any extra tips to help others and useful resources you've found along the way, as well as any points you'd add to the guide. Just…
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Octopus cheaper rate for batteries for small business
Hello,ive just been told by octopus that they have withdrawn the flux rate for charging batteries off peak due to the energy costs at the moment.This beggars the question, why should i invest in batteries if at the first sign of trouble the supplier withdraws the things they encourage to save money and reduce pressure on…
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Smart meter installation error (Am I due compensation?)
Hello, I had a smart meter installed on Thursday, my time slot was between 8am and 12pm. The engineer phoned to say he would be later than 12 so i had to book the rest of the afternoon off work. He turned up at 12:05pm and spent 45 mins fitting the meter. Secondly towards the end of the installation he stated they would…
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Why are Octopus increasing their standing charge by almost 10%?
Just received a big email from Octopus about how electricity Energy prices will be dropping in April following Octopus championing against some govt levies etc and how much I'm going to be saving on my electricity bill, overall £98.89 a year on an electricity bill of £1777 - so -5.5%…but at the same time they are…
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Best efficiency from Solar PVs and batteries.
We inherited a PV array, Solis Inverter and storage battery set up when we moved in. Got onto the Solis app a couple of weeks ago and trying to understand the readouts. Typical day below: Any help with interpreting welcome. Esp as to why my batteries only charging up to 17/18% before discharging and what settings would…
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EV, Solar panels and finding the best tariff
we recently bought our first EV and expect to do about 7500 miles per year mainly charging at home. We both wfh so the car spends most of its time in the drive or doing local runs apart from the odd trip to visit parents or collect kids at uni or go on holiday. It will cost a minimum of £1k to install a charging point. So…
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British Gas underhanded practices?
As today is 1st April and as per Martin's advice , price cap reduces today, and I have by choice not upgraded to a smart meter yet, I duly went about taking my readings today to ensure i am charged the correct rates for the units I have used upto now, and from when the price reduces today. I was shocked to see that a meter…
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Dead Gas Meter
In February when we had the cold snap we woke to find the gas boiler flashing with an error light. I tried to reset the boiler a couple of times but no joy so thinking the boiler was faulty I called the heating engineer but had to wait until the following day before they could fit us in. Once the engineer arrived there was…
For questions about water supply to your home.
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.