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Renew now?
Hi is it wise to agree to a new fixed tariff before the April £150 reduction in costs? It would mean being without a fixed tariff for 3 months for me
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Landlords that are energy resuppliers
I'm surprised at the lack of information on this. I moved in two years ago in an apartment, where all properties have sub-meters. Was told we're not allowed to switch as the energy is paid to the landlord directly. This is true; And the landlord uses Valda energy. My rates aren't too harsh, at 35.0p Kwh with a 15.0p daily…
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Possible reduction on standing charge
Do you think that the possible reduction on the standing charge next year would apply to people on fixed rates?
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Security Deposit caution - So Energy, maybe others
I recently switched to So Energy for electricty - well tried to. I signed up as a Direct Debit customer and fortunate to have good credit scores, so given their T&Cs: “Security Deposit” means an advance payment to cover any future charges. The amount depends on your individual circumstances. 3.5 Before we begin to process…
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Lack of internal communications
British Gas – very disappointing service Since 24 November, I’ve repeatedly been chased for “overdue” payments despite paying my bills on time by bank transfer, as I’ve done for years. I even contacted live chat and was told the issue was resolved — yet the payment demands continued. I then received multiple emails and…
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Intelligent Octopus Go limiting cheap charging.
Octopus are limiting their off peak charging rates on Intelligent Go to 6 hours a day from January 2026. This will effectively be 42kwh max per day but Ohme chargers often lower the charge rate according to the grid thereby going over the 6 hours. Octopus are blaming Ohme, hopefully it will be resolved before the limit is…
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Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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Cadent connection fee
Hi all . I’m a newbie on here . Can someone explain why Cadent have increased their connection fee from just under £500 to almost £2000.
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A question before I change utilities
Will Marin Lewis's team protect us if we decide to change utility, through Cheap Energy Club? When the British Gas comparison offer was on a few weeks ago, I do believe that Martin Lewis said anybody changing to this new lowest tariff would be protected if BG had any problem with the switch? Thanks in anticipation
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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Switching via the Cheap Energy Club
I recently followed the MSE advice and switched from Scottish Power to British Gas via the Cheap Energy Club. My monthly bill went down from £95 to £65. But two months in, British Gas have just hiked it back up to £95! Any thoughts? Thanks.
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Anyone got EV Tariffs???
It seems to be a problem Energy companies only tell you the off peak cost of 1p for 26 weeks of electricity but omit to tell you the peak rate is £36726482 per second unless you spend 2 weeks filling out the forms. They all seem to do this which suggests it IS in fact working?? Ive been dumped onto British Gas variable…
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Comms Hub Fault?
I suspect that the answer to this will be to ring the supplier and register a fault, however, thought it was worth digging a bit here first. I noticed this morning that we'd had no meter readings sent to Octopus since the early hours of Monday. The use is still showing on the daily graphs in the Octopus app, but the weekly…
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We are £1326.26 in credit with our gas and electric, should we ask for it back?
Its been a cold winter so far here in England and we’ve used £681.78 this month for gas and electric, I live with 3 other people in a big 4 bedroom house which is over 150 years old, and we have the heating on all the time, my housemates opens the window if its too hot instead of turning down the heating and one housemate…
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Smart Meters for Medium Pressure Gas Meters
Hi everyone, Following a request for smart meters at my property, I have had a visit from an EON meter engineer who has advised me that I am unable to have a gas smart meter installed due to my meter being a medium pressure meter. Has anyone else had this problem and are there other suppliers who have capabilites and…
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Fuse - do bills exist?
How do I get a fuse bill where it shows my consumption for the month? I googled this & it mentioned checking emails. I have - nothing there beyond a total price amount saying what will be collected. Can't seem to find anything in the app either beyond a price amount. Nothing that shows I've used X electricity and Y gas for…
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Octopus generated a mid period for gas
I just noticed that Octopus have generated a mid month gas bill but there’s been no tariff change, still on tracker Dec24 duh have to ring tomorrow, hugely annoyed since my wife passed away on Monday.
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Disconnect power or pay standingcharges
Our house is going to be empty for 3-4 months. We do not want the electricity/gas to keep running in this period as standing charges will rack up. I am inclined to get them cut off for time being. But if I get them cut off will the charge me for cutting and reconnecting after 3-4 months? Just trying to work best option.
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Payments Overview
I've been with Octopus for some time now and following Martin's show a few weeks ago I took his advice and looked at my energy spending and payments forecast. My payments were £150 and balance £420 and my forecast for exactly 12 months later was around £11 higher and at no point in the 12 months was I expected to be less…
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