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Advice needed on Changing FIT providers
We know we can change FIT suppliers once in 12 months. We've never switched FIT supplier before so Scottish Power currently pay our FIT monies with the export based on Deemed 50%. Having considered advice given on a previous post re our solar panel system, we have gathered the info to apply to Octopus Outgoing tariff which…
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Nationwide Renewables - Solar Panels
Has anyone else had dealings with Nationwide Renewables? They installed Solar Panels at my Fathers last July but have yet to provide any certification at all. They are not MCS certified and not a part of the REAL registration scheme or even subscribing to the Ombudsman. I'm in discussion with a Complaints Manager who,…
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Smart Export Guarantee while on an OVO Fixed Tariff
I have invested in a 8kW of solar panels with a Tesla Powerwall 3 set up that will be installed next week. Long term it looks like the best tariff for this set up will be Octopus' Intelligent Flux tariff. However in the near term I am contracted to OVO on their Extended Fixed plan, with two £75 early exit penalties for…
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Looking for EV Electricity only tariff
I have looked in the Cheap Energy Club for an EV tariff, i.e. pay less over night. The results do not help very much as EV tariffs are not shown. When going to energy company sites they don't show their EV tariffs - easiest way found is to google the company with EV tariif. I currently am on Ovo with their Charge Anytime.…
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Smart Meter
Since I had my new smart meter installed, it has been a nightmare, I have to charge £10 weekly and it runs out even when I am not at home for months, and every electrical item fridge etc is turned off. I have complained several time to British gas, and they have not even sent someone to check it out
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Octopus dodgy meter changed and high bills refunded but need help with new charges.
Hello, Background I am helping a friend try to sort out their energy bill with Octopus. It's the electricity that has been the problem, so I will focus only on electric, even though he is dual fuel. At one stage in 2024 he had over £1,000 in credit (silly he now realises). It went from there to him being charged £2,171 for…
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Modern Storage Heaters versus Standard Electric Radiators
I'm new here and was hoping for some advice. I have old storage heaters in my 2 bed flat, no gas connection. I have just had a new Smart Meter installed by Octopus and on std tarrif, waiting for them to revert me to Econo10 which is what I had before. One of my storage heaters has packed up, I have two in the living room,…
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Storage Heaters or Electric Radiators
Hi - buying a 2 bed electric only flat. Currently renting with old storage heaters and immersion for hot water. Bills are through the roof and the flat is always cold. The new flat currently has a similar set-up, I see 3 options to upgrade: Upgrade storage heaters to HHR, programmable models, keep existing immersion, add a…
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Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
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Energy and Broadband comparison with Spain
Just thought i would share this, I am wondering if the differences are due to Tax or profit from companies. We purchased a house in Spain in 2021, so sharing the prices in Spain then and also today, compared to the UK Broadband 600MB 20 euros per month in July 2021, price today still 20 euros (no increases) compared to my…
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does this reading of a polypipe manifold gauge ok?
Hi I don't know what got to me and now I'm overthinking. I moved from thinking about replacing the flooring of the whole downstairs to researching my underfloor heating system (wet). Upon digging, I have the drawings and the zones and I can see the manifold under the stairs. The gauge reading is on 33PSI. Google says this…
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Thermaflow Boiler - Wet Electric Heating Tariff
Hi, all the other posts about Thermaflow boilers are old so seeing if I can get any up to date info. Moved into a property with an old broken RTS meter - it's not sending any data, but was a 'complex' multi-rate one with 3 rates. Smart meter replacement booked for March. Account with Scottish Power - currently on standard…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Security Deposit caution - So Energy, maybe others
I recently switched to So Energy for electricty - well tried to. I signed up as a Direct Debit customer and fortunate to have good credit scores, so given their T&Cs: “Security Deposit” means an advance payment to cover any future charges. The amount depends on your individual circumstances. 3.5 Before we begin to process…
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24/7 Help re cancelling policy
Due to loss of confidence in the company, caused by their engineer's mistake, I decided to cancel this policy. They are demanding £100 cancellation which I challenge and now seek advice how to proceed. I have cancelled the Direct Debit, and they have acknowledged this by email this morning. Had I simply wanted to cancel…
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Unpaid bill by tenant
A tenant has moved out of one of my properties without paying his fuel bill. What is strange is that the bill has been in the name of someone who has never been a tenant there. I don’t want to go into too much detail as it is quite unusual in other ways, and it may be connected to something else, but I need to know how he…
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Consumer Energy - Boiler Breakdown Rights
Hi All, I have a combi boiler that is serviced and covered by British Gas under their HomeCare service. This morning the boiler went to ERROR CODE EA with a flashing blue light and we lost all our hot water, and as the boiler had to be turned off, our heating. Called up at 9am and used the automated line to report it,…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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E.ON Next Drive Smart and Tesla Pre-Conditioning
Tesla M3, Zappi 2.0 Charger and E.ON Next Drive Smart Tariff. I’ve recently moved to the smart tariff from another providers EV 0001-0500 fixed charging tariff window. All is working OK with the variable cheap charging windows and everything is setup to allow EON to control the Tesla. All good so far - BUT - when the car…
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I would appreciate your valued guidance on switching from gas to electric
Due to my landlady wanting to sell I am considering moving from a 1 bed ground floor flat built 2007 to another of similar size ground floor flat built 2008 close by so building regs would be similar. My issue is I am dual fuel and moving to Electric only so I know there is going to be a cost increase but no idea on what…
For questions about water supply to your home.
4.3K discussions
28.6K comments
Most recent: Can you beat this unfair increase? by matelodave
1 March at 2:58PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.