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Easyjet have refused to refund my flights
Please can anyone help? I booked return flights for Nov 2020 from Bristol to Venice, and subsequently accepted a voucher due to Covid. I re-booked in January 2021 the same flights from Bristol using the voucher. Then I had an email informing me that flights were opening for the summer onwards. I had a look and saw return…
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RyanAir flight march 2021 - non refundable
I booked a flight for 14 people going to Dublin for 2 nights for 5/3/21-07/3/21 Obviously we are in lockdown and its unlawful to travel- RyanAir have said the flight went ahead and its non refundable. My credit card said if the flights went ahead then there is nothing they can do. Any Advice what i can do next?
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Refund via Section 75
Hi all just a quick question I hope someone can help with. We were due to travel with Brittany Ferries but the ferry was cancelled due to COVID. I have tried to claim refund for not supplying service offered as Brittany Ferries have only offered voucher but Tesco bank have informed me that we are outside section 75…
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Claiming 100% refund
Hi, I booked flights through PH Travel / Getaflight a year ago which were then cancelled by Emirates due to covid19. I chose the 24 month open ticket and contacted the company a week ago to rebook same flights for later this year. They are trying to charge me an extra £500 on top of the fare difference and will not be…
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Dentist appointment
Hi guys I have a dentist appointment booked next week. But my dentist is 250 miles away. They are open and they have said I can travel What is the actual law on this? Is there a law? They have emailed me confirmation of my appointment Incase I get stopped by the police Thanks
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Hotels.com credit coupon
I have a credit coupon for hotels.com which is valid until May 2021. This was for a cancelled holiday from last May (booked pre COVID-19) Hotels.com currently have no plans to extend these credit coupons despite the fact that it is unlikely we will be in a position to travel before May 2021, so I could potentially lose the…
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St. Giles London refund
St.Giles Hotel in London cancelled my booking in April offering a full refund free of charge. They stated that they would be unable to process refunds at that time due to circumstances but once all was back on track the refund would be processed. That was almost two months ago. How long should I wait? Should I wait until…
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Summer 2021 - Refunds, and general Tribulations Query
Hi All, Possibly had this answered a thousand times before but my searching has yielded nothing to my specific question. Here's our scenario; we've had our US / Canadian Sabbatical cancelled for the second time (May - July 2020, then April - June 2021) so are looking to do some weekend City breaks in Europe over the summer…
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Airport Parking is the only part of my trip not offering refund
We booked all parts of a trip to Malta in January/February to start on 8th April. It has all been cancelled on us now due to COVID-19. All companies that we prepaid issued a full refund for this special case (all hotels, airbnb, flights through RyanAir, car rental). The only one not offering a refund is our Airport Car…
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6 month delay for cruise refund
I booked a cruise in January last year to sail in November. This was cancelled in September due to COVID. I’m still waiting for my refund from the cruise agent that I booked with. They keep saying I will receive it by March 31st which I find unacceptable. The company is cruise.co.uk. Has anyone had a similar experience or…
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Pierre et vacances
Has anyone got a refund from Pierre et vacances? We booked skiing for April 2020, rolled over to April 2021, and now requesting refund. But they say we need to wait 18 months. Anyone had experience dealing with them?
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Bye Bye Albania
Just had to cancel my trip with BA next month - ninth such time in the last 6 Months !! All I've got left is Etats Unis in Mid- May. Unfortunately that is booked with TUI and if I don't want to lose a monkey going to have to handover the balance north of 2 bags in a couple of weeks time. Why didn't I follow my own advice…
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Your Golf Travel (YGT) - suggestions gratefully received
Not an unfamiliar situation given the pandemic we've been in for the last year or so, but would appreciate any insight from those more learned than me about the validity in the below response, if I truly am not entitled to a refund or how to achieve one. * On 8th September I originally booked a group of 6 to go down to…
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Refund for a cancelled holiday
Hi just after some advice. We had a holiday booked through a travel agent that got cancelled at the end of January due to a change in flight schedule. We were supposed to fly last Sunday. The travel agent have said it could take 10 weeks for a refund - is this right? I've been in touch with Emirates but they can tell me…
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Refund sent to a different card
Hi all, I was hoping to pick your brains on an issue I have. I had my Centre Parcs trip (UK) cancelled due to covid. The booking was in my name, I paid the £600 deposit with my card and then my brother in law paid the remaining £1500 on his card which I have gave him 500 in cash towards our half. I completed the refund…
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Opodo requesting bank details to process refund
As the title suggests, Opodo have emailed to request my bank details so they say they can process my cash refund. Is this normal practice? Wouldn’t this normally be refunded back to the credit card my flights was paid on? (Paid July 2019 for a cancelled April 2020 return flight.) The email I received from…
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Refund
Hi customer service I booked a weekend away holiday last year To jersey which was transferred to April 30th 2021 Due to the current situation we are still been unable to travel and boarders being closed to holidaymakers we have asked the hotel for a refund they have advertised Us the hotel is open so therefore they can not…
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Lastminute voucher - what happens if I book a fully refundable room? Will I get another voucher?
I have finally been issued with a voucher for my cancelled hotel booking from lastminute dot com. I was entitled to this back in October 2020, but finally it has been sorted. I have a question about the voucher however: * When I use the voucher, if I select a fully refundable room and if I have to cancel the booking for…
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DFDS Frustrations
I really hope someone can provide some guidance on this frustrating issue. As many of us have experienced I had my Easter holiday 2020 reschedules to Easter 2021. The holiday in question was a ferry trip via DFDS then onward travel to Holland (booked separately). I have attempted to cancel with DFDS and receive a refund as…
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Virgin flights to South Africa
I have return flights to Johanensburg with Virgin, flying out on 25th March, which I optimistically booked last October. Virgin are refusing to confirm or deny that my flight will be cancelled, although industry experts think Virgin won't resume flights to SA before the end of March. If I cancel my flight I will have to…
