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Travelling to Scotland from London for property viewing
I live in London and want to move to Scotland. I need to travel to Scotland (not staying, same-day return) to view properties I may consider to buy. I wonder how are the current restrictions in both England and Scotland for travelling for the purpose of property purchase?
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EasyJet cancelled flights booked with a voucher
Hello, I had a flight booked last year for Athens (running the marathon which was inevitable cancelled) and took a voucher refund when the flight was cancelled. I rebooked to Copenhagen in August but now that flight has been cancelled. EasyJet template email said I could have a refund (or voucher or rebook) I selected a…
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Worldchoice sports
Since the 6 Nations got postponed and then Italy on Lockdown, I have been trying to get a refund for the accommodation and match tickets bought via groupon with worldchoice sports, this has been going on for a couple weeks now, WCS fb website has not been updated since 14th March and they just say until the italian rugby…
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Lastminute.com refusing refund
Hi, I booked a flight back from Turkey to UK through lastminute.com back in Feb 2020. I rebooked for April 2021. I received an email saying it comes with Flex insurance. I received an email saying that they’ve cancelled my flight and thought I had clicked on for a refund. Lastminute.com claim I have not and they…
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Barclaycard Reveresed my Section 75 Credit
Hi Just checked my credit card statement & as a shock have seen a reversal on a holiday deposit which I had refunded under section 75 I beleive as unable to travel / flight cancelled - portugese & british restrictions etc etc - spoken to barclaycard & they have stated the merchant has won there case and chargeback doesnt…
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Voyage prive
Hi Has anyone had experience in using a travel voucher from voyage prive? I booked a holiday last year only for it to be cancelled and I accepted a voucher for the deposit I had paid as I intended to book again when I could. I have the following situation: I have a voucher for £1300 which I use for a new booking on a £5000…
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Flight to Lanzarote on 18/5/21 - but i can't request covid jabs yet. advice pls
Hi all I had a flight to Lanzarote cancelled from last year and I am due to fly out this year just 1 day after the easing of flight restrictions this year. However, it's becoming clear that the likely guidance will be to have had a vaccination before flying out - something that I can't get for the immediate future. If I…
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Homeaway/vrbo - host missing
Can someone please help me out, this is a long one so I apologise in advance. I booked a villa via homeaway in October 2019 for 15th April 2020, then covid happened. The host denied me a refund but said if I paid the balance I could have re-use the villa within 12 months. I re-booked for this year. I have been trying to…
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Turkish Airlines not responding to refund request
I got stuck in Istanbul for a few days when the travel restrictions began. My friend and I had return flight tickets back to the UK for Wed 18th March but Turkish Airlines cancelled these by email on Tuesday 17th. The phone lines were completely jammed all day and we couldn't get through. We queued outside the British…
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TUI Packaged Holiday - One jab or 2?
Last Summer we booked a packaged holiday to Greece for this August for my wife, myself and our 19 year old daughter. Whilst both my wife and I would (or should pending no further supply delays) have had both of our vaccine doses by then, how do we stand in respect of being able to go away, if our daughter has had only her…
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Lastminute Voucher
I’ve got a lastminute.com voucher but when trying to book something it says invalid promo code. I can’t get through to Customer Services on the phone line and seems they don’t respond to social media DMs. Anyone had the same and found a resolution or do I have to accept that the thieving b@5t@rd5 have taken my money?! 😭
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Hotels.com - covid-19 coupon
Like many people I was unable to go on holiday last year due to the coronavirus pandemic, so accepted a CV-19 coupon from hotels.com as it was the only thing on offer and as all I wanted to do was reschedule the holiday it seemed reasonable. Who'd have thought though that 12 months later we would be in the same position…
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Travel voucher
Hi , last year myself, partner and son had our flights put into voucher form to use within a year. Now covid has gone on again I have been trying to contact Kenya Airways to request another year but can't get any replies at all . No email replies or won't answer the phone. Time is running out as voucher expires on the 30th…
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UK booking asking for more money to rebook due to COVID
Looking for some guidance on the right place to look for information on rights. Start of 2020 booked a UK house (accommodation only) for a group of up to 20 people for a reunion. Obviously, for a booking booked for the April this was cancelled due to covid. As you can imagine finding an alternative date for a group that…
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Refund when booking direct with hotel in croatia
My sister in law was due to be getting married in Croatia last year, this was moved to this year however has now been cancelled as the flights have been cancelled again and she doesn't want to postpone another year. All 80 guests paid a deposit and they have around 8000 which they are refusing to refund. They offered a…
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MSE News: Teletext Holidays threatened with court action after failing to provide refunds
Teletext Holidays may face court action if it fails to refund customers whose package holidays were cancelled due to the coronavirus crisis, the Competition and Markets Authority (CMA) has said. Read the full story: 'Teletext Holidays threatened with court action after failing to provide refunds for trips disrupted by…
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Love Holidays - Disgrace
I booked a holiday with Love Holidays in January 2020 for a trip abroad in August. I paid a deposit and then Covid happened big time. Despite common sense telling me the holiday would be cancelled, 10days before I was due to fly Love Holidays sent me a reminder to pay the balance of the holiday...I managed to get a live…
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Refund when booking direct
Hi We booked a weekend break at efteling Hotel and theame Park back in September 2019 for Easter 2020. Obviously that didn't happen and we moved our booking to this Easter. They are going to be closed over Easter so are offering us a stay in their holiday village, or we can move out dates or they will give us an efteling…
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Air New Zealand- LHR
This time last year I should have flown to LA from LHR with ANZ. The fare was very inexpensive, probably due to ANZ knowing they were discontinuing the route under £500 return. ANZ have sent me the voucher to rebook, it has been extended to June this year, not that it looks like US flights/entry will be permitted by then,…
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Broadway Travel - urgent advice needed
Hi, I wonder if you can help me? We mistakenly booked a holiday last year to travel to Malta. We've paid the deposit ~£300 and have received a request for the balance. I have responded to the travel company citing the current Covid-19 pandemic and the fact that we've not yet had our vaccinations and that travel abroad is…
