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Voyage prive

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AlistairBerry
AlistairBerry Posts: 1 Newbie
Sixth Anniversary Combo Breaker
edited 19 May at 4:55PM in Coronavirus Board
Hi
Has anyone had experience in using a travel voucher from voyage prive? I booked a holiday last year only for it to be cancelled and I accepted a voucher for the deposit I had paid as I intended to book again when I could.   I have the following situation: 
I have a voucher for £1300 which I use for a new booking on a £5000 holiday so the balance is £3700. I now need to pay a new deposit of £1000 to secure the booking.  So in effect I have now spent £2300. If this booking has to be cancelled for similar reasons as last year and they offer another voucher, I am afraid that I may only get one for £1000 being the new deposit? This would then put me £1300 out of pocket. Can this be right? 

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  • Westin
    Westin Posts: 6,325 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Have you called VP and spoken to them about using the voucher as your deposit (and part payment) of your new holiday?
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