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Coronavirus support and help

For MoneySaving questions related to the coronavirus pandemic.

Coronavirus Help and Support Board Sticky
Since opening this Coronavirus Support and Help board in March 2020, MoneySavers have shared experiences, asked questions, offered support and been there for each other. It’s been amazing seeing our online community really come together during these tough times. We want this board to continue to help MoneySavers during the…
MSE Coronavirus Guides Index
The MSE Team are working very hard to keep the on-site guides as up-to-date as possible, as well as writing news stories on various Coronavirus announcements. Please check these guides before posting in case your question has been answered already. MSE Guides: * Covid tests for overseas travel * Coronavirus Travel Rights *…
Tax year claim for 2020/21 not available on Gov website
I'm trying to claim a few weeks where I had to work from home during Feb/March 2021. However the Gov website only starts at 2021/22. Any suggestions please? ree
Art investment during virus target calls
I’m worried about a friend of mine during this crisis Frederick Charles Art seem be cold calling to say they have obtained his details advising him to invest in art at this time all sounds a bit to good and I’m concerned they are using the current virus to target - I’m really worried as from what I understand of the calls…
Unable to get Pfizer
I had a very bad reaction to Moderna, as others have done, so i've been trying to get Pfizer.My local pharmacies and doctors only have Moderna and no prospect of Pfizer. One pharmacy offered a private Pfizer for £90 so it is possible to get. My first call to 119 referred me to a vaccination centre and said that if they…
Is an asthma sufferer entitled to free Covid tests?
Asking for a friend.They don't have extreme asthma, but they've been using inhalors their whole life and have yearly asthma reviews at the doctors. Are they entitled to free Covid tests due to their asthma? The NHS website is a bit vague about eligibility... "have certain lung conditions or treatments for lung conditions"…
Motorbike test mitigated
Hi all, I’m in a bit of a predicament with my A license which I passed on 28th August. I passed my A2 license back on the 1st August 2022, I then received a 56 day driving ban on 25th April 2023. After this I then went on to do my A license test, which I passed both tests for without any mention of myself not being…
Covid test, has the expiry date extended on the home testing kits already received during Covid
I would like to know if the home tests we received during Covid have had their expiry dates extended and if so where can you check.
Motonovo Finance - Overcharged Interest During Covid Payment Break
All, I had a letter a few weeks ago form Motonovo informing me that they had overcharged me interest during a covid payment break. I queried the amount as it was the refund plus 1% (bank of england base rate at the time) I informed them it should be the amount + 8% statutory interest. Today I have received an outcome and…
Non-compliant FFP2 masks - can I claim compensation?
I've been using a particular brand of FFP2 mask since July 2021. Having just tried to order some more from the same manufacturer I can see that they are no longer offered. In trying to locate the same mask I discovered that the product has since been discovered to be non-compliant with the relevant safety standards. From…
Covid -19. 2020 & Ni Payments
Hi All, Looking for advice on what seems to be a never ending battle of kick backs and miss information or complete lack of NO IDEAR. I have been employed continuously since 1982 without any tax breaks until 2020-2021. In 2020 the company i worked for had announced its Covid protocols for the shut down, which included…
Bounce Back Loans & Closed Business
I'm a sole trader and due to covid, I've now decided to close my business and return to full time employment. During Covid I applied for and received a 10k BBL. I have about 8k left to pay. What are my options? Do I still need to pay this off or is it written off? Someone mentioned to me to go Ltd and then close my…
Employer didnt pay PAYE while I was on furlough
Hi I have received letters from HMRC which I thought might be a scam but contacting HMRC they seem legit. During Covid I was put on furlough. I thought everything was good but the letters from HMRC are asking me to pay a few thousand in tax which they claim hasnt been paid. I am a PAYE employee and my understanding is my…
Childcare voucher refunds
I currently have unused childcare vouchers, I knew I had a surplus and calculated how much I needed to cover childcare until my child finished primary school in 2021. As a result I cancelled my vouchers from summer 2019. Covid has meant that I did not use child care as either my son was home schooling or I was at home. I…
Managed Quarantine Service Payment
I have received an email from payments@pretravel.co.uk claiming to be from UK Health Security Agency. I can't find them on Gov website and their contact number in the email don't work. You were previously issued an invoice(s) for the stay(s) at a government approved hotel as part of the Managed Quarantine Service following…
In hospital and been pinged
Hi, I’m in hospital following an operation carried out on Friday. I’m sorry I’m super anxious. For the first time ever today I have had notification from the CovidApp I’ve been in close contact with some one with Covid19 with yesterdays date. I showed it discreetly to one of the nurses who said don’t think we go by that…
Self assessment and SEISS grant
I have a question please… I applied for all 5 of the SEISS grants as my self employed work was significantly affected. I applied for he 4th and 5th and was eligible and had reduced income due to the pandemic at that time. The second part of the year I ended up doing better than the previous year as I went from being an…
COVID positive isolation
Hi all I’ve tested positive this morning and told I have to stay at home for 5 days and it will go down as Ill. luckily I am not unwell and don’t agree with this being marked as I’ll as this will go on my record. any advice please? I can do some work from home so should I suggest that? Do they have to accept it? We have a…
Reemployed and furloughed following redundancy
Hi Not sure if anyone else is/was in the same situation as us, or if anything can be done about it now… My husband was made redundant 29/02/20. He had been employed by the company for almost 20 years. A few weeks later we went into lockdown and any job prospects dried up. We heard about the government scheme allowing…
Incorrect SEISS ammount on Self Assessment Form
I sat down this afternoon to complete my self assessment tax return and the first prompt it gives you is a total of your SEISS grants that need to be included in your tax return. HMRC has given me a total of £9177 which is incorrect and is the total of the 3 grants that I received during the 20/21 tax year. These were…
SEISS & Tax return with HRMC
I received 5 SEISS grants Grant for 26 March 2020 to 13 July 2020Grant for 14 July 2020 to 19 October 2020Grant for 1 November 2020 to 29 January 2021 Grant for 1 February 2021 to 30 April 2021Grant for 1 May 2021 to 30 September 2021 I assume the last 2 grants should be part of the Self Employed tax return I've just…
SEISS Confusion? "Claw back" grants?
Hi everyone, Thanks for any advice on this. My income was down this past tax year and I received 2 grants during the tax year 2021 to 2022 of £1809.00 My accountant has mentioned that HMRC might have an issue with this and they will not be able to "claw back" the SEISS grants "The main point of contention will be a fall…

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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