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Coronavirus support and help

For MoneySaving questions related to the coronavirus pandemic.

Test and Trace
I’ve just had a text message from TraceAlerts telling me I’ve been in close contact with someone who’s got Omnicrom and to get a PCR test. Is this a scam as I thought test and trace had ended? Thanks.
is the tax man right or wrong
i informed tax credits last year about receiving seiss grants and my payments stopped and was informed i have received to much about £1,500 pounds which i struggled but had to pay back. I did my self employed tax return last December including grants i received. In January this year the tax man informed me they have…
Asked to pay back £500
Hi, I have just received a letter from my council to pay back the £500 I applied for in dec 2020 when I had to self isolate as my kids were positive . They’re saying I didn’t have loss of earnings so have to pay it back , just wondering is this legit or has anyone else been asked to repay it back ?. When I applied for it I…
A National Scandal? Care Home Negligence and Local Authority Belligerence
Hi all, My 94 year old mother had Alzheimer's & dementia and was last person admitted into her care home just as lockdown commenced in March 2020. Lots of things went wrong for her because the care home management were under lots of pressure as lockdown loomed. Should Covid and the pandemic be a sufficiently good excuse…
Second dose for child before 8 weeks
My daughter had first Pfizer vaccine 12th May. She is 14. For travel she needs a second vaccine by about 20th June. I understand Pfizer recommend a 3 week minimum gap but in the UK it's 12 weeks or 8 weeks. Does anyone know if this is something that would be possible?
Claiming WFH tax relief for tax year 2022/2p023 ?
Hi , Does anyone know if we can claim for the new tax year ?
Wages Help
Hi, I started work on 2 September, the company normal pay out wages on the 20th of each month, however I did not get paid till 20th Oct, and it was just for one month and each month I am a month behind. When I leave my job will I get that money back , ie I have worked a whole month without payment. what is this called Many…
Is this Omicron text a scam?
My wife received the below text message on her mobile phone this morning. Googling strongly suggests that it is a scam. She is not registered with any test and trace and the only people she has had contact with recently are friends who would have almost certainly phoned her if they had Covid.
latest stats
"From 2 April, free lateral flow tests are no longer generally available in England. Tests can be privately bought but the results cannot be reported on the government website." So where do the latest stats come from and how accurate are they ? eg)
Travel insurance claim - Covid and vouchers/credit notes
I had to cancel an April 9th cruise 2 days before due to my husbands mandatory Covid test being positive, despite him not being ill. The cruise company offer a future cruise credit, which I do not want as I had already paid for my next cruise in full and the time limit on using the credit is September 2023 (travel date).…
Household Fund from Council
I was lucky enough to receive help from my local council from the Household Fund earlier in the year. As there has been added funds I wonder if anyone knows if you can apply for a second grant?
Unwelcome text from nhs
I've just had a text from NHS: You've been in close contact with a person who has contracted the Omicron variant. Please order a test kit via: nhs.uk-ordertestkits.com/nhs How could the NHS know that? I had a hospital appointment 9 days ago but surely couldn't be that and none of my friends have it. What to do? I'm flying…
LA attempting to recover Test and Trace Support Payment
Myself and my children had covid in January this year. Kids had it first, then a week later I came down with it and continued to test positive for 12 days. So effectively I was isolating for best part of 3 weeks in total! I took 2 weeks covid related SSP from work, and claimed the Test and trace support payment from the…
[England] Do you still use covid trace app?
Worth keeping?
Care home owner stalling on paying £500 Covid bonus to staff
My sister-in-law works in a care home and she asked when she can expect the £500 Covid bonus for working through the pandemic. The care home owner told her that the bonus can't be paid to staff until the home reaches full occupancy. I don't think the owner has a right to use that money to help her own cash flow and I'd…
Business advice guarantor
Good morning I am hoping for some advice on my current position. My son and a family member bought a bar 3 weeks before the first lock down It is a limited company and myself and my partner are guarantors. The premises is leased and was substantially refurbished throughout the lockdown whilst employees were furloughed. The…
Ticketplan fee
not strictly covid related, but cancelled tickets (by the venue). ive received a face value refund, we bought a ticketplan which insures us for accident/illness. it is NOT for venue cancellation. should we get a refund as we haven’t used the insurance. it hasn’t covered us as it only covers last minute things like…
Covid SSP
Hi I am hoping someone can help me, I had Covid on the two days that I work, I told them that I want to be paid SSP instead of using holidays, when it came to being paid I didn't get any payments yet my partner did get SSP for the two days he was off just wondered if this is right Many thanks
Confused about SSP
Hi everyone, I was wondering if anyone can help, I test positive for covid on Friday 8/4, and at the moment am still testing positive as of yesterday (haven't tested again yet today). I work mon/tues/wed 16.5hrs min wage. When I logged the pos result was advised by test trace to iso so have since Friday and so have missed…
Cheapest place to get lateral flow tests
Has anyone started a thread to list the cheapest place to buy lateral flow tests now that they are no longer free? I've seen quite a few articles comparing the high-street stores and the supermarkets seem to be cheaper than the pharmacist. Timeout magazine pointed me to Medisave as they stated that they were selling them…

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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