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Flight Cancellation Compensation
Easyjet and Tui have become the latest airlines to cancel flights at the last minute leaving passengers in the lurch during the school half-term holidays. If your flight is cancelled, you're due an alternative or a full refund. Plus, if it's less than 14 days before departure you could be owed £100s in compensation on top…
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Non-compliant FFP2 masks - can I claim compensation?
I've been using a particular brand of FFP2 mask since July 2021. Having just tried to order some more from the same manufacturer I can see that they are no longer offered. In trying to locate the same mask I discovered that the product has since been discovered to be non-compliant with the relevant safety standards. From…
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tested positive - going cancun in 3 days
Good afternoon. Me and the wife are going cancun in 3 days time. She is feeling very unwell and have tested positive for covid (lateral flow test). The trip is an all inclusive for 7 nights through TUI. We do have travel insurance - https://www.coverforyou.com/content/policywording-cfu-idol-AXA-XI27.pdf Can we cancel the…
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Covid -19. 2020 & Ni Payments
Hi All, Looking for advice on what seems to be a never ending battle of kick backs and miss information or complete lack of NO IDEAR. I have been employed continuously since 1982 without any tax breaks until 2020-2021. In 2020 the company i worked for had announced its Covid protocols for the shut down, which included…
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Ryanair - refund of flight tickets during Covid
We paid for flight tickets prior to Covid. Like Nick Blades (who won his small claims court case against Ryanair), we decided not to fly on the basis of the FCDO's advice against non-essential travel. We have approached them through dispute resolution. Ryanair will not refund us, stating we are not 'passengers' as we did…
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Bounce Back Loans & Closed Business
I'm a sole trader and due to covid, I've now decided to close my business and return to full time employment. During Covid I applied for and received a 10k BBL. I have about 8k left to pay. What are my options? Do I still need to pay this off or is it written off? Someone mentioned to me to go Ltd and then close my…
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Employer didnt pay PAYE while I was on furlough
Hi I have received letters from HMRC which I thought might be a scam but contacting HMRC they seem legit. During Covid I was put on furlough. I thought everything was good but the letters from HMRC are asking me to pay a few thousand in tax which they claim hasnt been paid. I am a PAYE employee and my understanding is my…
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Childcare voucher refunds
I currently have unused childcare vouchers, I knew I had a surplus and calculated how much I needed to cover childcare until my child finished primary school in 2021. As a result I cancelled my vouchers from summer 2019. Covid has meant that I did not use child care as either my son was home schooling or I was at home. I…
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COVID restrictions USA [Merged]
Two weeks ago I booked the trip of a life time for my 21 yr old daughter and me. Just 4 nights in san francisco my no.1 destination to see Stevie Nicks my no.1 artist playing at the Chase Center on my birthday. It has cost me over £2.5k to go. Today I found out my daughter cannot go as she is not fully vaccinated due to a…
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Annual travel insurance needs taking out before booking ?
We luckily had a couple of holidays booked so rather than pay for single trip policies we bought an annual one. Just before one of the trips (the insurance period had started)one of us was ill - the customer service line said we were unlikely to be able to claim compensation as we booked the holiday before taking out the…
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Car hire for occasional use
Hi Everyone Just bought an electric van for work in and around London. It doesn't have much range on it. About 130miles but will do pretty much all my journeys. I have an old banger of a car, but insurance will cost me £600 for the year + £200 road tax + £45 MOT + maintenance etc i.e. £1000 / yr I'd like to get rid of it…
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Managed Quarantine Service Payment
I have received an email from payments@pretravel.co.uk claiming to be from UK Health Security Agency. I can't find them on Gov website and their contact number in the email don't work. You were previously issued an invoice(s) for the stay(s) at a government approved hotel as part of the Managed Quarantine Service following…
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Lufthansa Incorrectly Denied Boarding
On the 26th of July 2021, we had a flight booked from Heathrow to Manila with Thai Airways. The first leg of the flight - Heathrow to Frankfurt - was being fulfilled by Lufthansa. We were Philippines residents at the time, with resident travel visas. On the 25th of July, the day before we were due to travel, new…
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Travelling via Eurostar to Paris/Covid booster
Hello forum Can anyone please confirm what vaccination status is required to enter France as I'm really confused! We booked out trip for August last night and we are traveling via Eurostar from London. Once we'd completed the booking, the site took us to a 'check you have the correct documents to travel' page and on it we…
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Vueling refunds
Does anyone know how to swap a Vueling flight credit to a refund. We were due to fly May 2020, they contacted us and offered only a credit, now they’re saying it’s our fault for accepting it. Any help would be appreciated. Thanks for reading 👍🏻
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Covid Air New Zealand flight refund?
I had a booked flight with Air New Zealand from LHR to LA the day before lockdown. With the Covid news in the UK, I decided to cancel the outbound flight, good job as the UK went into lockdown and I would still have been in LA when return flight was due. Air New Zealand have been brilliant throughout, since it was my…
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Change of date jet2 website
Hi does anyone know where the change holiday date is on jet2 website? I've been trying for a while now. I logged in to Manage my booking but there is nothing there to change dates of holiday. TIA Debs
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In hospital and been pinged
Hi, I’m in hospital following an operation carried out on Friday. I’m sorry I’m super anxious. For the first time ever today I have had notification from the CovidApp I’ve been in close contact with some one with Covid19 with yesterdays date. I showed it discreetly to one of the nurses who said don’t think we go by that…
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Kiwi.com
There has previously been a number of posts complaining about the refund procedures operated by Kiwi.com. For what it is worth, BA, Iberia, Finnair and American Airlines have issued specific advice to all travel agents not to deal with them in any shape or form with immediate effect. The airlines state this is because of…
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Cruises & Covid
We set off on a 11 day Cruise & Stay deal with P&O 2 weeks ago - we'd booked various shore excursions & an on-board drinks package. Only 4 days into the cruise we caught Covid. We were then isolated & tested positive frequently. Not allowed to leave the ship as planned for the "Stay" at the nice 5 Star (P&O) hotel, we set…
