We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Kiwi.com

Alan_Bowen
Posts: 4,910 Forumite


There has previously been a number of posts complaining about the refund procedures operated by Kiwi.com. For what it is worth, BA, Iberia, Finnair and American Airlines have issued specific advice to all travel agents not to deal with them in any shape or form with immediate effect. The airlines state this is because of the level of complaints they have received, they have in addition withdrawn the ability of Kiwi.com to issue any tickets themselves on any of the 4 named airlines. If you are contemplating booking with them, this may be information you might wish to consider before doing so. Whether it will have any effect on Kiwi.com itself is unknown, but it is very rare for airlines to take action like this.
1
Comments
-
Hi on 1st January we foolishly booked BA flight through kiwi.com and have just received the flight cancelled email from them. Its states its down to the airline which strangely enough is still taking bookings..no surprise, just a bunch of lies! I'm currently awaiting a refund which i doubt will happen 😒0
-
GeoffC250 said:Hi on 1st January we foolishly booked BA flight through kiwi.com and have just received the flight cancelled email from them. Its states its down to the airline which strangely enough is still taking bookings..no surprise, just a bunch of lies! I'm currently awaiting a refund which i doubt will happen 😒0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.5K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.1K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards