Childcare voucher refunds

I currently have unused childcare vouchers, I knew I had a surplus and calculated how much I needed to cover childcare until my child finished primary school in 2021.  As a result I cancelled my vouchers from summer 2019.  Covid has meant that I did not use child care as either my son was home schooling or I was at home. I have contacted my employer and they will not process a refund and I have over £3000 in vouchers that can now not be used.  Is there any way these can be released?

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  • MattMattMattUKMattMattMattUK Forumite
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    kjastbury said:
    I currently have unused childcare vouchers, I knew I had a surplus and calculated how much I needed to cover childcare until my child finished primary school in 2021.  As a result I cancelled my vouchers from summer 2019.  Covid has meant that I did not use child care as either my son was home schooling or I was at home. I have contacted my employer and they will not process a refund and I have over £3000 in vouchers that can now not be used.  Is there any way these can be released?
    They can be refunded if the rules of your employers scheme allows, but most do not apart from a month or two after issue. What would complicate matters further is that these would have been issued several years ago and the tax years they were issued in are long closed, so even if the scheme originally allowed it, it is unlikely to now. 

    Remember that the vouchers can also be used for breakfast and after-school clubs, some also allow them to be used for holiday clubs.
  • Clare239Clare239 Forumite
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    I'm in the same situation with £2k of unwanted vouchers. @kjastury Did you ever find a way to release your money or use it positively? Thanks 

    kjastbury said:
    I currently have unused childcare vouchers, I knew I had a surplus and calculated how much I needed to cover childcare until my child finished primary school in 2021.  As a result I cancelled my vouchers from summer 2019.  Covid has meant that I did not use child care as either my son was home schooling or I was at home. I have contacted my employer and they will not process a refund and I have over £3000 in vouchers that can now not be used.  Is there any way these can be released?

  • sherambersheramber Forumite
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    Check the contract you have with the vouchers company.

    Some are prepared to refund to your employer providing he agrees and has a payroll that can deal with it as tax and NIC will now be due.

    Some state in the Terms that they are not refundable.


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