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Coronavirus Board

Threads from the Coronavirus support boards. Support, help, travel, and positivity

Celebrity Cruises - COVID REFUND -
Good afternoon all, This is my first post here, so please be gentle if I have posted in the wrong thread. Long story short (ish)... My parents booked a 7-day cruise to the Norwegian Fjords for July 2022. On the day of departure my father, unfortunately, tested positive for COVID upon boarding the ship. They got denied…
When should I test?
I have been in the company of people who have tested positive for covid. When would be the best time to do my first test? If it's negative, do I continue to test daily and how long for? I really don't want to pass it onto the rest of my household who are having their boosters this week.
How do I progress with ignored TUI refund emails?
On 05/08/2022 I sent 2 seperate emails to TUI for refunds for firstly, a delayed outbound flight of over 3 hours, and secondly, a cancelled return flight with a delay of over 24 hours. I used the template provided on the MSE website. For 2 people this equated to £350 each for each flight, totalling £700 per claim. On…
Flight cancelled during covid - who is liable?
Hello! I got stuck in South Africa during COVID. Ethiopian Airways said I must use the flight before the end of 2021. However, then due to Omicron all flights got stopped and I was unable to return for Xmas as planned. Eventually when I got through to the airline they said it was my travel agent who was liable. The travel…
Loganair Consistently refusing refund and won't answer emails
Help required with Loganair refund. I was unable to travel to get my flight due to covid travel restrictions stopping me get to the airport at the very start of the first lockdown. It was return flights from Glasgow to Orkney for a one off family event. According to the CAA I should due a refund. I have been emailing…
Which Covid test for those with symptoms?
My wife went on a cruise Sunday 4th to Sunday 11th last week. She had a negative test in a Pharmacy on Friday 2nd, two days before sailing. She developed Covid Symptoms on Saturday 10th. She felt awful for two to three days but is thankfully now starting to feel better. On Monday 12th I got her a Covid-19 Self-Testing…
2021 covid travel plans disruption
Hello there! I had plans to visit London from Wales in 2021. I made a reservation on airbnb in advance to stay from Sat Jan 16, 2021 to Sat Jan 23, 2021 and payed £573.02 for reservation. In the beginning of January there were additional restrictions announced, which made travelling to England for leisure purposes illegal.…
Travelling to Spain without booster
Hi, I hope someone can help. Me and my wife are travelling to Majorca next week. We never got boosters. I have antigen tests from Chronomics, which I believe will be able to provide a certificate within 20 mins of a test being done, and I need to do this within 24 hours of travelling. If I'm reading it right, I need to…
Travelling To Canada - Random Selected Mandatory COVID-19 Testing Heads Up
I went to Toronto last week and had my vaccination passports, eTA and bar code from completed ArriveCAN app ready. I had been warned that they randomly test people on arrival which I assumed would be straight off the flight after passport control. On my way to my hotel I received an email saying I had been selected for…
PCR Test to go to IBIZA Home Kit or at a destination
Hello, i am going to Ibiza next month and i know i have to do a PCR Test as i am Unvaccinated, do i order one online and do the test at home or do i have to go to a certain destination for them to carry out the test. Also if i can order one online to do it at home (how does it work ) which website do you recommend please
We have taken Jet2 to court over refusing refund of holiday deposit - and won
I'll try to keep this as short as possible but wanted to post this to make others aware of the proceedings in our case. The key points are * In January 2020 we booked an October 2020 holiday to Greece with Jet2 and paid a deposit * During the summer, the hotel started to make significant changes due to Covid 19, incl.…
Battle with KLM flight cancelled compensation
My partner has had 4 flights cancelled this year by KLM. Their customer service is appalling. They are claiming that the flights were cancelled as they didn’t have enough staff and therefore classing this as exceptional circumstances I am getting nowhere with them. Can anyone advise what I can do next?
Virgin Atlantic Travel Voucher HELP
Hey guys, I was given a £4000 Virgin Atlantic Travel Voucher during COVID (...refunds were not offered....) and am needing some help/advice. We're based in Australia and the plan is to use the travel voucher to fly back from Sydney to London for Christmas this year. Unfortunately, there are no flights available on the…
Help please with booking Covid booster before major op
I understand that over 75s, care home residents and health care workers can book their Autumn boosters from Monday, with others being able to in October/November. I have a query I'm hoping someone can help me with please regarding this booster. I am 69 and due to have a hip replacement in November. I've booked my flu jab…
keyworker rebate ?
Hi during the Coved outbreak i was a keyworker in the food packaging industry where i worked in a printing factory . What i am asking is can i get a tax rebate like other keyworkers for all the time i worked ? If i can how can i apply for this ? kevin
Flight Refunds
Hi, I'm hoping everyone here can help me figure out how to get my money back for flights that I couldn't take in April 2020 due to government issued covid restrictions banning international travel. I booked the tickets with Trip.com flying from Edinburgh via Paris to Mexico City, with Aeromexico. Initially Aeromexico…
ticket refund
Hi everyone Advice needed, bought a concert ticket on gumtree, checked the bank was rabove board, checked face book accounts, linked in etc, all good. Sent the money across 150.00, then which I believe to be true, got told by the seller, sorry they are unable to transfer the ticket via ticketmaster as the transfer is no…
Unable to use disruption voucher as EasyJet has removed the space where you put the code.
Last year I bought tickets to fly with EasyJet but the flight was cancelled to Turkey, it was over £2K. No problem, I opted for the disruption vouchers. I have since managed to use some of the vouchers on a holiday to Puglia but there is still about £1000 still left to use. I am now trying to buy new flights before the end…
Advice on getting a refund on a cancelled event – Tony Robbins Unleash the power course
Hi all I’m after advice for a friend. He booked to go onto a kind of ‘personal improvement’ type course last year, with the course due to go ahead in Birmingham at the end of May (2020). Due to the Covid 19 situation the course has had to be cancelled, and the organisers have set up a new course in October 2020. Like a lot…
Beware of valid covid pass which won't be accepted
My son has had 2 vaccinations but no booster. His covid pass for travel says valid until 2023,but Europe insists the last dose was within 270 days, so its not valid from September. This is very confusing and I can see people travelling with a valid QR code, but bei g refused entry!

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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